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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Very quick and easy with lots of different payment options.
The watch was as described and was delivered internationally incredibly quick.
Thanks
I can find good price and good quality! I can get Great gifts for family and friends.
I always check you guys for deals and I finally found one I couldn't pass up. Easy shopping experience!
V nice web site service offers great selection of products all the time
Very easy to use this site, delivery was as promised, packaging was ample. I had to go to a jeweler to get the band adjusted to fit my wrist. You would think that adjusting the time and date would be straight forward, but it is not, you have to unlock the crown to adjust both. Once you know the proper steps, it is easy, but you risk damaging the watch if you don't know the proper steps for adjustment.
Always positive. The pricing and product are always first class.
Placed 2 order in the past they are all good quality eye glass
Good prices and good products. Speedy delivery as well. Will definitely use Ashford again.
Shopping on this website was easy.
I would shop on this website again.
Watch isn't working. Hour hand does not work. We want to send back. Please call back. I have left message w customer service.
Just ordered the first item, so far not seen issue with website, hope item arrive as expected.
I like the model and price, including the purchase from ashford
Just some of the best deals available. I'm a UK buyer and it's still cheaper for me to buy from Ashfords and have it delivered across the pond than to buy from many UK or European retailers.
Tip top service. Thumbs up from the UK. 50 characters 🙄 Another 50 characters. 🤨
I have received my purchase at the next day after buying. Good service and huge amount of goods. Thank you
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!


Hi,
Thank you for your feedback, and we sincerely apologize for the issue with the battery. We understand how disappointing this can be. Please reach out to us at [email protected], as we cover the cost of a battery change if it dies within the first year of purchase.
We’re here to assist you and ensure that your experience with us is resolved to your satisfaction.
Best regards,