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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Amazing watches and bout what i was looking for, always value for money and i do enjoy your clearance sale
I could not use more than two coupons and was disappointed with the purchase.
My Brad's deal coupon code was not accepted and I was disappointed with the experience.
Easy purchase and timely delivery. Good choice and options. Good prices and discounts.
Previous transaction refused by fraud prevention due to demand for copy of card which is not possible for those of us who are more security aware and use modern, progressive institutions which issue a virtual card. Your fraud protection subcontractor also render your customers open to identity theft by their archaic and ineffective procedures. Lord knows how many customers you are losing because of them...
Unfortunate defective Swarovski watch but quickly resolved.
Everything was great Ordering down to the shipping fast and honest
Everything came in time and in great shape. Great product very happy
Very beautiful watches and they so look very rich gold on my arms
Very nice and easy to place an order and very nice experience
Great first time buying experience. Fast delivery. Great watch at a great price. Wife loved it
It went Perfect and the service was top notch will always come back
Very fast postage all the way to Australia. Reasonable shipping cost. Great value on my Glycine bronze.
Good selection and prices. Please don't ask me to type more.
I had a hard time using my email address.
Always delivered fast, and I always get a deal. My go to spot for watches, and shades
Both watches arrived in about 3 days. I about to make another purchase
Fast free shipping. Product as described. The extra strap is a plus, Shop with this seller again.
Website was a breeze to use. Products were well priced and extensive.
Very pretty necklace, good price (i got a great deal out of it), and fast delivery too.
The checkout went faster when I created an account. Overall a great experience.
Happy so far, so good!
Quick delivery!
And sure that is original!
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!


Hi,
To protect our customers and prevent internet fraud, all payments go through a third-party payment verification process. There is usually a reason why a payment is flagged, such as mismatched billing and shipping addresses, and this is done to protect both us and our customers. We apologize for any inconvenience this may have caused with your order and appreciate your understanding.
Best regards,