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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+259
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,845 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Good
April 24, 2019

I don't know why this making me type at least 100 characters to say that Radisson, my travel agent, helped me. He did a great job!

Date of experience: April 24, 2019
West Virginia
1 review
0 helpful votes
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Joanne helped us 6 months ago book my wife's travel to the Philippines. She provided affordable fares and a workable route. We contacted her for the return trip and she spent a good bit of the day working out the routes and available dates for the return trip. She explained all the terms and conditions so there was no misunderstanding. Very professional.

Date of experience: April 22, 2019
Canada
1 review
0 helpful votes
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Im satisfied with the aervice specially with miss sasha who helped me all the way. She made sure to fimd me a good rate amd short lay over since we have imfant traveling with us

Date of experience: April 22, 2019
Canada
1 review
0 helpful votes
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NEVER USER THIS COMPANIES SERVICES! ASAP Tickets Will not tell you the whole truth about their cancellation fees! If you have to cancel your ticket they will take over half of the ticket fare as "commission for ITN". This is even when you buy the travel insurance (That is close to 200 USD) that they say will cover the cancellation. This fee was NEVER explained to us by the sales rep and it was not on any document given to us before we bought the ticket! The Fare cost $1600 USD fare, they took over $740 USD! The sales agent Never advised us of this service fee if we cancel! The flight was for our nephew in the Philippines to visit us for a month. We had to cancel because our nephew's visa had not been processed on time by the Manila Embassy. My wife was on the phone with there customer service reps and on hold for hours most of the time. She was on the phone from 1 AM to 3 PM. The reps kept on having to end the call because there shift ended. She asked for supervisors but nothing was done. By the end of it my wife was in tears crying because of stress, lack of sleep and disbelieving that a company could be act like this. In the end she was forced to agree to this fee because the flight was only hours away and if she did not cancel we would lose everything!

Date of experience: April 22, 2019
Candice J. — ASAP Tickets Rep
over a year old

Thank you for your feedback.
Most of our tickets are sold as non-refundable, non-exchangeable and non-transferable. Any changes or cancellations are subject to the applicable fees and those fees depend on the airline and on the fare used.
We could not locate your booking and would like to investigate your case more closely. Kindly e-mail us at [email protected] with you full name and ticket number.

Sincerely,
ASAP Tickets Team

California
1 review
0 helpful votes
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We have been working with Decon at ASAP Tickets for more than a year and have booked several trips with him. He offers outstanding, personal service. Decon goes beyond usual level of service and treats us like a member of the family. We could not be more pleased!

Date of experience: April 19, 2019
Pennsylvania
1 review
0 helpful votes
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Alway stressfull whent it come for travel because the price and uncareless for some travel agency. Thanks god when i meet arthur he make me confident for my vacation, promess me to have the best cheap ticket.
HE DID IT.
Please give arthur a promotion.
Athur god bless you

Date of experience: April 18, 2019
Texas
1 review
0 helpful votes
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Just purchased the tickets to Greece and Spain. So far so good. Be aware these are completely non-refundable, non-changable, etc. If you need flexibility this may not be for you. If you need cheap and you are the flexible one, then this may work!

Date of experience: April 18, 2019
Colorado
1 review
0 helpful votes
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TRIP TO GERMANY
April 19, 2019

Ranger, will work hard to find exactly what you looking for. He gave me patiently all the time I needed.

I will recommend Ranger to all my Family, and Friends. HE IS THE BEST!

Date of experience: April 17, 2019
Oklahoma
1 review
0 helpful votes
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Great
April 18, 2019

Agent was patient in answering my questions and was able to clarify when i had additional or follow up questions.

Date of experience: April 16, 2019
California
1 review
0 helpful votes
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Zurich was very helpful and very easy to talk to. She made sure that all my needs were taken cared of. Thank you Zurich

Date of experience: April 16, 2019
Indiana
1 review
1 helpful vote
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Very helpful
April 12, 2019

Gaius was very helpful, professional explaining everything quickly a nd clearly. He was able to find good tickets for us.

Date of experience: April 11, 2019
North Dakota
1 review
0 helpful votes
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Agent is the best i have ever worked with. I will choose ASAP all the time and when available the same agent.
Thanks

Date of experience: April 8, 2019
Texas
1 review
0 helpful votes
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The agent I had to reserve my trip to the Philippines was Shield, I think I luck out when I got her to transact my air line travel, She made it so easy and made sure that I was totally aware of my travel dates and time, I should be at the air port well in advance of my flight time, I would give a ten star rating, naw fifteen star rating, I will be booking my travels with asap, and shiela... thanks girl.

Date of experience: April 8, 2019
Georgia
1 review
0 helpful votes
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My consultant, Joseph, worked very hard to find the best rate for a multi-city trip to Europe. I had very specific date and flight requirements, and I ended up with flight arrangements that met all of my needs. Joseph was very diligent about making sure I had all options to evaluate.

Date of experience: April 8, 2019
Nevada
1 review
1 helpful vote
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Colton, thank you thank you. Because of you we are two seniors on our way to Europe. You made so simple. We will always contact you with ALL OF OUR Travel Plans. Thank you once again. Bravo Colton Bravo!

Date of experience: April 7, 2019
Canada
1 review
0 helpful votes
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Still good to speak to a real person than a machine and you know you have been taking care of answering all your inquiries. Credible agent. Thank you

Date of experience: April 5, 2019
California
1 review
0 helpful votes
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Wonderful
April 7, 2019

Our agent, Ludlow, delivered in finding us fares that accommodated all of our requests and needs, and for a great price. He was diligent and committed in his search, and even spent extra time calling the airline himself to answer some of our specific questions. We felt well taken care of.

Date of experience: April 5, 2019
New York
1 review
0 helpful votes
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I would highly recommend Cole from ASAP Tickets. He is a travel professional and would use him again for both my family and friends. I was very happy with every part of my travel arrangements and would encourage you to contact him for your travel needs also. I think you will also be very satisfied.

Date of experience: April 5, 2019
North Carolina
1 review
0 helpful votes
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Recommended to anyone. For sure I will contact Cateleya on all my future travels. She's very helpful and very professional. I will recommend her to all my family and friends who
Plans to go on vacation

Date of experience: April 4, 2019
New York
1 review
0 helpful votes
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Reliable
April 4, 2019

Had a pleasant working relationship with Exodus the first time my sister & I booked our summer family vacation with him so didnt hesitate to contact him again the second time I needed roundtrip airline tickets for two of my relatives joining us on our trip back to the U.S. Exodus was very helpful throughout the process. Answering my questions & requests without any hint of frustration. :) He made sure I got the best possible affordable rates & secured those airlines seats for me right away. Thank you so much, Exodus.
And from now on, I'll only trust Asaptickets & Exodus for all my booking & flight needs.

Date of experience: April 4, 2019