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ASAP Tickets

4.8

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From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+259
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,847 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Philippines
1 review
0 helpful votes
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Efficient Service
June 9, 2019

Ms. Loredana responded and worked efficiently with my request for my mother's flight rebooking. I'm satisfied and appreciated her service. Should I be needing an assistance again, I'll try to contact her and would definitely recommend to others as well.

Good job and keep it up.

Ms. Tonette Moreno
Philippines

Date of experience: June 6, 2019
California
1 review
0 helpful votes
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Above and Beyond
June 8, 2019

I started working with Travis after watching costs of flights for over a month. I needed premium economy flights to Italy and set a specific price target. At first he told me it was impossible but he kept working and after a week and many options found a great combination, and it even included a couple of nights in a hotel (which was bare bones type of room but OK). I thought he would have given up and passed me by but he didn't. I consider his efforts "Above and Beyond".

Date of experience: June 6, 2019
New York
1 review
0 helpful votes
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I had a very complicated flight & she was super attentive to my needs. Truly mindful. She went out of her way to rework my itinerary twice and accommodated for my friend also traveling from a separate country.

Date of experience: June 5, 2019
Canada
1 review
0 helpful votes
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Booking my flight
June 6, 2019

Very friendly efficent service
Winter was very informal and friendly.
I would recommend this service highly to anyone also we got a very good price for our trip. Thank you winter for the great job you did

Date of experience: June 5, 2019
California
1 review
0 helpful votes
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Excellent
June 6, 2019

The agent was nice enough to help us on all the questions that we have. The way he talk and communicate with the the costumer was way beyond professional. I was very satisfy on over service. I will recommend 100 percent to all my friends and family. Thank you for the service and continue to do good.

Date of experience: June 5, 2019
North Dakota
1 review
0 helpful votes
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I have been using ASAP tickets for 2 years now. More often than not, they have the best prices and flight options to areas I travel to. I highly recommend them for your travel needs.

Date of experience: June 5, 2019
Maryland
1 review
0 helpful votes
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Excellent service
June 4, 2019

The staff is always in touch with you to ensure that every "i" and "t" is are crossed. They ensure that they research every flights and give you all the possible cheapest flights available and all flight scenario. The staffs are very professional in dealing with customers. They are all about customer service.

Date of experience: June 4, 2019
Alabama
1 review
0 helpful votes
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I needed a flight to Dusseldorf, Germany on a specific day. I had researched flights online and found a very convenient flight but was more expensive than I hoped for. I found ASAP and inquired their price. Dayton helped me greatly to find the flight I wanted to a much better price I have seen on other online services.

Date of experience: June 3, 2019
Michigan
1 review
0 helpful votes
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Very experienced agent, effective, pleasant & friendly. Did things as promised, in a timely manner. Courteous.

Date of experience: June 2, 2019
Shina K.
New Jersey
1 review
0 helpful votes
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We got a better flight with the help and expertise of Fletcher.Thx so much,It is my first one from this company and hopefully more to follow

Date of experience: June 2, 2019
California
1 review
0 helpful votes
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Make sure to avail of the agent from a referral from someone you know who already had a good experience with the agent. Otherwise, you'll end up wasting a lot of time from a random agent who does not care about the customer's time and who would falsely promise they would be assisting you but actually won't. I am a very dissatisfied customer for having unfortunately handled by agents Darius and Spade! I was handled first by Spade and half way done, endorsed me to Darius. Watch out for these sales agents! Darius never initiated the call. Spade said that Darius will call me after 20 minutes. I called after an hour or so, just to process the ticket. Then after payment of a changed price which is $31 higher than they initially offered, Darius said he would call me when ticket is issued to confirm the seats, but he never did. I guess their business is over because the ticket has been paid. I myself called PAL to verify and find out that the ticket had already been issued. Darius sent me the ticket by email after about 4 hours from the time PAL confirmed my ticket. I myself also handled the seat assignment with PAL. When I called ASAP and asked for a supervisor to verify what happened to my ticket because Darius was out on a break as per Portia, she put me on hold for about 45 minutes, then told me that they have a problem with their system that caused them to fail emailing my issued ticket. Then she told me again to wait for an available supervisor. Of course, I hanged up the phone after about 20-30 minutes waiting! They lie too often. I am not sure if that's part of their sales training!

Date of experience: May 31, 2019
Candice J. — ASAP Tickets Rep
over a year old

Thank you for bringing this to our attention.
We are sorry to hear about the unpleasant experience you had to go through. Providing great customer service is our top priority, along with offering you the lowest rates possible.
We would like to apologize for the created inconvenience and assure you that appropriate measures will be taken to avoid such things from happening in the future.

Sincerely,
ASAPTickets Team

Germany
1 review
0 helpful votes
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I found agent, Abigail, most helpful and patient in finding tickets for us to Germany and again to Seoul. I will definitely call her for my next travel!

Date of experience: May 31, 2019
California
1 review
0 helpful votes
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Tiger the agent who helped us book our ticket understood the need of our family and was patient and courteaous. I appreciate his help.

Date of experience: May 29, 2019
West Virginia
1 review
1 helpful vote
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ASAP tickets were absolutely no help after our flight was cancelled. Then it was cancelled again because of airline issue and asap was still no help! Kept saying the airline where we first checked in had control of our tickets. NOT helpful!

Date of experience: May 28, 2019
Candice J. — ASAP Tickets Rep
over a year old

Thank you for your feedback.
We are sorry to hear about the trouble and inconvenience you had to go through.
The airlines do on occasion change the schedules of flights for various reasons, and the travel agency regrettably cannot control that.
If the schedule change was made by the airline on the day of the flight departure and they took the control of the ticket, the travel agency cannot see the new schedule of the flight on your reservation.
Kindly email us your full name and the confirmation number or ticket number at [email protected] and we will be glad to assist you.

Sincerely,
ASAP Team

California
1 review
0 helpful votes
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Very satisfied
May 28, 2019

Petrea Urecheanu(Buzz) helped me to find very nice tickets for travel. Thank you for good experience with this company.

Date of experience: May 27, 2019
Virginia
1 review
0 helpful votes
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Excellent
May 25, 2019

Richmond is professional, knowledgeable and easy to talk to. Encouraging. He explained all of the details and recommended possibilities. He is very courteous and knows how to talk to people. I did not have to wait long. He laughed and made me comfortable. I didn't not felt I was being pressured.

Date of experience: May 24, 2019
New Jersey
1 review
0 helpful votes
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Summer is awesome
May 24, 2019

Summer is the most personable, attentive, conscientious and nice Person I have dealt with on the phone in probably 20 years. She was accommodating, understanding, friendly, and just all-around awesome. I would use her as my travel agent anytime anywhere. Thank you summer for a great experience booking this trip.

Date of experience: May 23, 2019
Virginia
1 review
0 helpful votes
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Dealing with Misty at ASAP Tickets was an amazing pleasure! I had lots and lots of questions. I gave her different dates and airports to work with for my trip. She had so much patience and was ALWAYS eager to find out whatever I wanted to know. As I was about to settle on a ticket she told me it would be cheaper to fly from a different airport that is closer to me! She saved me time and money! She was always eager to help me. She constantly sent me quotes through my email on all of the many different options I asked her about! This is not the first time I used ASAP tickets and it is definitely not the last! I HIGHLY recommend them!

Date of experience: May 22, 2019
Ohio
1 review
0 helpful votes
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Shirley has been great at finding the best deal for my strict requirements. She is friendly and professional.

Date of experience: May 22, 2019
New York
1 review
0 helpful votes
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We had to make many changes until we were happy with the proposal an our travel plan did change a few times. Finley was patient and finally successful to accommodate all our wishes.

Date of experience: May 21, 2019