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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+259
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,850 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
2 helpful votes
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I purchase a ticket at least 2 months prior to my travel time with two layovers. There agent would not tell you if you needed a visa even if you ask then if you need a visa. They are just after there sales. Their customer service suck because nobody is answering and when finally you talk to one they will reroute you to another extension and nobody is answering. Purchasing ticket from this website gave me so much stress rather than a vacation. I would never purchase a ticket from this website again.

Date of experience: July 6, 2019
Candice J. — ASAP Tickets Rep
over a year old

Thank you for your review.
We are sorry for the inconvenience you experienced. Please allow us to remind you that we as a Travel Agency do not provide any Visa/Passport information, as stipulated on the payment form you filled out upon purchase. Having the necessary travel documents on their person during check-in is the passenger's responsibility.
If you still need our assistance with this ticket, please reach our Customer Service department at 800 750-2238 or by e-mail: [email protected]

Sincerely,
ASAP Team

Georgia
1 review
1 helpful vote
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Excellent service
July 6, 2019

Great customer service. Very pleased with sales rep. Chimby was outstanding. She took charge of the flight arrangements and was very professional. Kept me informed with details. I would highly recommend Chimby in the future.

Date of experience: July 5, 2019
Maryland
1 review
1 helpful vote
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I can't be much happier, Diana my travel agent truly helped me, she knows her job, very professionally, reliable and prompt with response

I highly recommend this company to anyone looking for flexible tickets

Date of experience: July 3, 2019
Iowa
1 review
0 helpful votes
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This is our first experience booking airline tickets through ASAP and once we got over our anxiety - thanks to Mercury's relaxed and accommodating manner - we had a very pleasant experience! It was clear Mercury was very focused on meeting all of our needs by working WITH us to find the best flight for my husband and me! And now we can continue to plan our exciting adventure! Thank you Mercury and ASAP!

Date of experience: July 2, 2019
Alaska
1 review
0 helpful votes
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Excellent
July 3, 2019

Customer service was excellent. I was happy that I got a good deal. The person who was handling my travel schedule was really good. For my next travel I will be happy to purchase from your agent. I would like to recommend your agent to my friends for their future travel.
Good Job.

Date of experience: July 1, 2019
Ohio
1 review
1 helpful vote
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I'M COMING HOME!
July 1, 2019

My travel guy Foggy is the real deal. Not only did I get the price I inquired about, he made it come true under 24 hours and found me a cheaper price two weeks before my travel day. Africa, I'm back!

Date of experience: June 28, 2019
Canada
1 review
0 helpful votes
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Larkin, went above and beyond in making sure we get the best rate and he is very knowledgeable. It is my first time booking with Asaptickets and is certainly not the last.

Date of experience: June 28, 2019
Georgia
1 review
0 helpful votes
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Donna is great and worked I believe past the end of her shift. Friendly, professional and superb expertise.

Date of experience: June 27, 2019
Ohio
1 review
0 helpful votes
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I will give a glowing review. My agent was the most patient man I've ever talked to. He helped me walk through the whole procedure step by step and he was very kind.

Date of experience: June 26, 2019
California
1 review
0 helpful votes
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I talked to Claudia, and she was great at following up and looking for more affordable options to match our schedule. I really like that I talked to only one person, and she understood what I was looking for.
As a single mom on a budget, I am thrilled that I could offer this vacation to my son - Frankfurt and Paris. We can't wait - Thank you - Patricia

Date of experience: June 19, 2019
Tennessee
1 review
0 helpful votes
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I am going to use ASAP TICKETS for any of my trips from now.
People are nice and very helpful. They try to find best connections, and the best prices.

Date of experience: June 19, 2019
Georgia
1 review
0 helpful votes
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ASAP Excellence
June 17, 2019

Patient, kind service with a good price! I liked the Travel Protection Plan and having Nemo's guidance through the booking and payment process.

Date of experience: June 16, 2019
California
1 review
0 helpful votes
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Jomarie of ASAP tickets exemplifies the true meaning of customer service. He went above and beyond his duties to help us out with our booking details. Even with unexpected problems, he was very professional and continued to be patient while the processing was pushing through. He is our new go-to person when it comes to our travel needs. Thank You Jomarie for setting a great example of professionalism. He is a great asset to the company.

Date of experience: June 14, 2019
Virginia
1 review
1 helpful vote
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Booked a flight with this company that had 2 layovers in Europe which meant we needed schengen Visa. But we only learned about that the day of our flight from united airlines employee who told us the agency (ASAPTickets) should have let us know about that. When we called them to be rerouted they transferred us to customer service where no one we pick and it would keep going on voice mail. Wouldn't recommend to my worst enemy

Date of experience: June 14, 2019
Candice J. — ASAP Tickets Rep
over a year old

Thank you for your feedback. Records indicate that you could not make your flight due to insufficient travel documents. Please note that as your agent advised you prior to purchase, travel documents are the passenger's responsibility and the travel agency does not instruct customers on this matter. Our customer support agents have tried assisting you, however you chose to exchange the tickets directly with the airline company. We apologize for any inconvenience and are glad to hear you made use of your tickets.

Sincerely,
ASAP Team

Ohio
1 review
0 helpful votes
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Barney has been a breath of fresh air after frustrating trials at booking my flights.
Thank you for your extremely kind, going above and beyond customer service skills. I will be back :)

Date of experience: June 12, 2019
California
2 reviews
1 helpful vote
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My Accra Travel
June 13, 2019

The agent -Joseph was nice patient and pleasant. The entire process of ticketing was professionally done. I will certainly recommend ASAP for the best travel to Africa.

Date of experience: June 11, 2019
Louisiana
2 reviews
0 helpful votes
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Excelent
June 13, 2019

Great and easy way to buy a flight ticket to Africa. Hope that you will keep the improving of the system for better business. This way I can plan to go every 6 months to my country without worries.

Date of experience: June 11, 2019
Virginia
2 reviews
0 helpful votes
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Aldo worked very hard in achieving my connections in a way I was not able to do it myself. I got great flight connections with great airlines for an excellent price.

High season AUGUST from the US to NICE for only 698$

In addition I saved a ton of time on the computer. Thank you! I will use this service again.
Martina

Date of experience: June 11, 2019
District of Columbia
1 review
0 helpful votes
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Job well done.
June 11, 2019

Excellent experience with Brynlee R of ASAP. She was attentive to my request of reasonable price plane ticket to Manila. She is very accommodating, nice, and respectful. I am a very satisfied customer.

Date of experience: June 10, 2019
Canada
1 review
0 helpful votes
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Fast and Reliable
June 11, 2019

This is my first time arranging my trip with ASAP and I am truly amazed with the quality of the service ZED offers

Date of experience: June 10, 2019