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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+259
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,846 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Great agent - Omar
September 30, 2019

I was not comfortable using asap since this was my first time. Omar L was very patient and helpful in answering all my questions and giving me different options. Asap will surely be my go to for international tickets.
Kwasi K.

Date of experience: September 28, 2019
Washington
1 review
0 helpful votes
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Very Excellent service
September 30, 2019

Very accommodating and respectfull costumer service never gets tired of looking a reasonable airfare.

Date of experience: September 27, 2019
Georgia
1 review
0 helpful votes
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Good attitude
September 29, 2019

Great attitude and job. She leads me all the
Way. She helped me more than I expected.
I will recommend your business to all my friends and family.

Date of experience: September 27, 2019
Germany
1 review
0 helpful votes
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Good second time for me to use asap and both times have been killer, especially this time with Nadia!

Date of experience: September 26, 2019
Wyoming
1 review
0 helpful votes
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Hoffman was attentive, detail-oriented and polite, We enjoyed his kindness working with us. He attended to our travel needs and found desirable solutions tat met our needs. Great employee. You should let no one hire him away.

Date of experience: September 25, 2019
New Jersey
1 review
0 helpful votes
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Murray was Fantastic!
September 26, 2019

Murray was able to get me a direct flight at the same price as a multiple stop flight! Saving me valuable time and making my trip more convenient.

Date of experience: September 24, 2019
California
3 reviews
1 helpful vote
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Superb
September 21, 2019

Great agent (Cleo). We feel very comfortable talking to her. Very friendly & helpful! As they say, great company with great staff. More power ASAP ticket.

Date of experience: September 19, 2019
Illinois
1 review
1 helpful vote
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Satisfied.
September 19, 2019

Always asap tickets! Thanks layla for your excellent service and the best deal. Will book with you again.

Date of experience: September 18, 2019
Maryland
1 review
0 helpful votes
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5****
September 18, 2019

The customer service was wonderful and extremely friendly helpful and professional thank you so much for your excellent service

Date of experience: September 18, 2019
Washington
1 review
0 helpful votes
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The agent was very helpful
September 19, 2019

The Asap ticket agent Veonica was one in a million she did all she could to help me and thus made my booking a smooth experience

Date of experience: September 17, 2019
California
1 review
0 helpful votes
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New Zealand Bound
September 17, 2019

The only reason I put great instead of excellent is trying to finalize booking. This is the second time I've used ASAP. I will definitely use them again. Wonderful prices!

Date of experience: September 16, 2019
New Jersey
1 review
0 helpful votes
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ASAP is new to me but delivered great prices for a last minute trip to Germany. Art was responsible and spent a great deal of time with us on various changes. We will use them in the future. We are world travelers and primarily book our own trips but were extremely satisfied.

Date of experience: September 12, 2019
Canada
1 review
1 helpful vote
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Great service
September 10, 2019

Fellow, is the name of the urgent who helped us purchase our flight tickets. He was really patient with us, very calm and answered all our questions. He got a good deal for us and helped us navigate their website for the payments.

Date of experience: September 9, 2019
California
1 review
0 helpful votes
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Horfens is very patient.
September 9, 2019

Best experience i had booking a flight. I'm supposed to go home alone but ended up going home with my husband. The agent is very helpful and he clearly understands what i need

Date of experience: September 8, 2019
Canada
1 review
0 helpful votes
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Excellent!
September 9, 2019

Great customer service by Sasha. Very accomodating and courteous! She was very helpful in making this reservation. Even followed up with me when tickets were already issued. You're highly appreciated Sasha! Thanks in a million!

Date of experience: September 8, 2019
New Jersey
2 reviews
2 helpful votes
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Poor after-service
September 6, 2019

An agent named Zlatan C handled my family's request for four tickets to Munich. He was initially responsive and helpful, and found the tickets I needed at a reasonable price.

However, that's when the service ended. He had promised to help me ensure that my family would be seated together by contacting the airline himself. I followed up several times, and he finally responded once with "Don't worry, it will be taken care of" - but it never was. Months passed. When I said I'd had enough, that I would take care of it myself (something I was always happy to do if he had just told me he couldn't do it) and that I would be posting a review of his service, he finally responded immediately.

I don't think one can judge customer service on how the agent does when he/she wants a sale. The key is how professional they are with after-service. Zlatan and ASAP Tickets were extremely poor in that respect.

Daniel

Date of experience: September 6, 2019
Candice J. — ASAP Tickets Rep
over a year old

Thank you for the review. Your feedback has been forwarded to Zlatan's supervisor for investigation. Please send us your booking details as well at [email protected] for a thorough examination.

Texas
2 reviews
0 helpful votes
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Penelope is Precious
September 8, 2019

Penelope was very prompt with her service and replies. So far, everything has gone smoothly... hopefully, the flight will also be smooth!

Date of experience: September 6, 2019
Virginia
1 review
0 helpful votes
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This was by far the greatest experience I've had talking to Aisle, my personal travel expert. She was very patient with me and very accommodating, ensuring my travel preferences were met which includes budget fare. Kudos to this awesome person! Will definitely recommend to friends.

Date of experience: September 4, 2019
California
1 review
8 helpful votes
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It's been more than 20 years since the last time I was in the Philippines. So purchasing a ticket 2 weeks before our plan departure is very stressful. However, ASAPtickets was very helpful. Artemis was a great help!
I am very impressed with his professionalism, patience and great customer service. I really want to give him some tip but he had to go home before I was able to finalized our plan. Before he went home, he reserved an iterenary for us and email it to me
He deserved to e recognize with his job well done. Langley helped us to finalized our transaction. He was very kind and patient as well. There was a change of dates on our vacation plan. Langley was able to get us the same price for what Artemis originally book for us. Thank you for helping us getting a reasonable price for our ticket. It's been a great experience working with you. Definitely refer you to friends and family!

Date of experience: September 3, 2019
Canada
1 review
0 helpful votes
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Fast and reliable service
September 5, 2019

I was satisfied with fast and reliable services offered by one of ASAP Ticket's Agent named Vinta and she was so respectful and adept in looking for broader options for the best welfare of the client.

Date of experience: September 3, 2019