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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+259
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,842 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Good Experience
October 22, 2019

Willis was very helpful. He provided me with different options that I had to go through comfortable and selected the best ticket that suit me with reasonable prices

Date of experience: October 19, 2019
Canada
1 review
0 helpful votes
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Helpful
October 18, 2019

Jadelyn helped me find the flight that I was looking for at a cheaper price. She is polite and patient.

Date of experience: October 18, 2019
GB
1 review
0 helpful votes
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Great experience
October 17, 2019

Wonderful service from Evelyn. Pleasure working with her again for the second time. I will definitely save her number. I have been using ASAP Tickets since 2010. Great every time!

Date of experience: October 16, 2019
Minnesota
1 review
0 helpful votes
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Splendid service
October 16, 2019

The experience is top notice and my agent make booking soo easy and got me a lovely package thanks Aton and ASAp

Date of experience: October 15, 2019
Washington
1 review
0 helpful votes
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Excellent Service
October 13, 2019

Great customer service and patience, Got me the shortest travel time and a good price thank you, I will refer others to Rister.

Date of experience: October 10, 2019
Pennsylvania
2 reviews
1 helpful vote
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Actually, beyond horrible customer service. I was even misled about when to call back to the person I was told I needed to talk to make sure it was after her shift ended.

My direct representative, named Lisa, was pleasant and helpful but when I ran into an issue that was outside of her juridiction the rest of the company was a bunch of clowns, that also came across as lazy, dishonest, or both. Do not use this company. If your trip goes perfectly, you won't notice anything, but as is comnon with international travel, if anything comes up don't expect any help from ASAP tickets or their parent company ITN.

Date of experience: October 9, 2019
Candice J. — ASAP Tickets Rep
over a year old

Thank you for your feedback. Records indicate that you requested to skip one leg of your scheduled itinerary, which the fare rules that the travel agency is bound by, regrettably do not allow. We are glad to hear that the airline managed to assist you though, and we wish you a pleasant trip.

Ohio
1 review
0 helpful votes
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Excellent
October 8, 2019

The agent's are very professional. And very helpful. I will definitely use them again for my travel tickets

Date of experience: October 7, 2019
Washington
1 review
0 helpful votes
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Zoe has been our travel agent for many years. Always courteous, attentive and aware of what customer desires are. Prompt in responding and offers competitive fares with kayak.com while offering shorter time or better routes.

Date of experience: October 7, 2019
Georgia
1 review
0 helpful votes
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It was great
October 7, 2019

I was very happy with the promptness of Jane, the agent handling my itinerary. I got my ticket confirmed quickly and the best option for the trip

Date of experience: October 6, 2019
Canada
1 review
0 helpful votes
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Excellent Service
October 6, 2019

Your travel agent Latifah was very efficient in assisting us with our travel needs.
I had a great experience dealing with Latifah and ASAP Philippines. Good job!

Date of experience: October 5, 2019
Texas
1 review
0 helpful votes
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Amazing
October 6, 2019

I talk to a many agent for the past week but Omnibos the best... he is very nice and very respectfull

Date of experience: October 4, 2019
GB
1 review
0 helpful votes
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Excellent prompt service. Rahul has never let me down with pricing, service and good customer service.

Date of experience: October 4, 2019
California
1 review
0 helpful votes
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Your representative name Jomari was very helpful, accommodating & polite. I used this airline my last travel and i am well satisfied with the service because if i had bad experience i wont be using them again otherwise.

Date of experience: October 4, 2019
Maryland
1 review
0 helpful votes
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Your representative by name Mr. Tony was kind, good listener and understand the value of customer. I'm really impressed.

Date of experience: October 2, 2019
New York
1 review
0 helpful votes
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Very good service
October 2, 2019

Gus was very professional, fast and polite. I happily recommende this website to friends and family for the future trips. It was fast and not stressful.

Date of experience: October 1, 2019
Canada
1 review
0 helpful votes
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Review of rep
September 30, 2019

The customer service representative, Zephyl, is very accommodating, patient, respectful, diligent, and committed. She should get more voucher allocations!

Date of experience: September 29, 2019
California
1 review
0 helpful votes
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Friendly excellent service!
September 30, 2019

Got all the deal that i want. The sales rep is very friendly and very good in explaining all the details of the trip purchase. All my questions were answered positively. I would surely get my future travel tickets with ASAP. I would suggest to my friends and relatives that ASAP is highly recommendable and very, very competitive! Thank you very, very much for the wonderful service and experience i had with you!

Date of experience: September 29, 2019
Virginia
2 reviews
0 helpful votes
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Excellent customer service
September 30, 2019

Friendly helpful customer service experience and know what he's doing. I got a great deal and address my concerns on a timely manner.

Date of experience: September 29, 2019
Virginia
1 review
0 helpful votes
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Great agent - Omar
September 30, 2019

I was not comfortable using asap since this was my first time. Omar L was very patient and helpful in answering all my questions and giving me different options. Asap will surely be my go to for international tickets.
Kwasi K.

Date of experience: September 28, 2019
Washington
1 review
0 helpful votes
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Very Excellent service
September 30, 2019

Very accommodating and respectfull costumer service never gets tired of looking a reasonable airfare.

Date of experience: September 27, 2019