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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+259
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,796 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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Nevada
1 review
0 helpful votes
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Promo tickets
January 6, 2020

We can count on ASAP...
Very fast reply
Agents are very polite & very helpful
Prices are very affordable.
Just need more promo

Date of experience: January 5, 2020
Minnesota
1 review
0 helpful votes
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Customer Rep Adarna was very knowledgable and friendly. She was thorough and yet agreeable to all the information that I needed.

Date of experience: January 4, 2020
France
1 review
3 helpful votes
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We were trying to change our travel plans and date returning from France to JFK. We have Travel Insurance for a change of plans. As of yet they have made no effort to help us. The worst customer service ever

Date of experience: January 3, 2020
Candice J. — ASAP Tickets Rep
over a year old

Thank you for your feedback. We would like to investigate the details of this case. Please send us the ticket number to [email protected] and we will have all the pertinent information re-sent to you asap.

Sincerely,
ASAP Tickets Team

Germany
1 review
0 helpful votes
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Will recommend Asap to all my friends and family really quick response time and amazing customer service

Date of experience: January 2, 2020
California
1 review
1 helpful vote
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Great service!
December 30, 2019

Cesar was patient and helpful all the way! He helped me find the best deal including the least time of travel. ASAP... keep up the good job that your agents provide!

Date of experience: December 29, 2019
Washington
1 review
0 helpful votes
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Excellent people
December 25, 2019

Basti was wonderful and helpful I will always use him, he was patient kind and thoughtful, he found me exactly what I needed

Date of experience: December 23, 2019
Canada
1 review
0 helpful votes
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Awesome service
December 23, 2019

Agent very helpful and friendly. Reasonable ticket prices. I like that I can use 2 separate cards to purchase my ticket. Lots of options given. Awesome services rendered.

Date of experience: December 21, 2019
Florida
1 review
0 helpful votes
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Great
December 23, 2019

Good experience with Earth. She really helped me find a great deal for the tickets that we purchased.

Date of experience: December 21, 2019
Illinois
1 review
0 helpful votes
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They did an amazing job.
December 22, 2019

They're extremely amazing. Good customer service. I would recommended this to all my friends and family that would want to be treated like the way you were to me. I appreciate all your hard work.

Date of experience: December 20, 2019
Saudi Arabia
1 review
0 helpful votes
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Ruby was very helpful and cooperative
She was able to provide me with the ticket I need and offered a great service

Date of experience: December 20, 2019
New York
1 review
0 helpful votes
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Hi Aspen,

Thanks very much for your help in finding us the good tickets. Without your help, we would not be able to enjoy as much as we could now. So, thank you! Hope you'll enjoy your holiday, too.

Best,
Jean

Date of experience: December 20, 2019
Colorado
1 review
0 helpful votes
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Pierce was patient
December 19, 2019

The person who assisted me with all of this his name was pierce, was very patient he gave me multiple options over many many days and gave me everything I asked for the entire time. I am very happy with his service and I will use him again.

Date of experience: December 18, 2019
Illinois
1 review
0 helpful votes
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Very good
December 19, 2019

For me, it's good to speak in your own language to avoid some misunderstanding. I'm not a good English speaker kaya laking tuwa ko pag Filipino rin ang kausap ko, my agent met all my demands, she is very good in all we have talked.

Date of experience: December 18, 2019
Ohio
1 review
0 helpful votes
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This is the first time I have used ASAP and I was very impressed with the professionalism and follow through!

Date of experience: December 18, 2019
Nebraska
1 review
0 helpful votes
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Magnificent!
December 17, 2019

Kudos to Rafer for spending his time walking me through all the process! Thank you! Hope to have another transaction with you!

Date of experience: December 15, 2019
Maryland
1 review
1 helpful vote
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More than satisfied
December 14, 2019

My agent met all my demands. I am a serious critic when it comes to travel agents but your agent was phenomenal. I even recommended him to a friend who paid more on the same journey

Date of experience: December 12, 2019
Canada
1 review
0 helpful votes
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Re-booking the flight was hell. Costumer services are making continuous mistakes and it takes dozens of calls and e-mail to get corrections. They charged the credit card more than what was offered and then they only partly reimbursed. Avoid at all cost.

Montreal

Date of experience: December 12, 2019
Candice J. — ASAP Tickets Rep
over a year old

Thank you for your feedback. Records indicate that our customer support agent has asked you to provide a copy of the transaction to confirm the overcharge. Please send it to us and we'll be glad to settle this issue fairly.

Sincerely,
ASAP Tickets Team

Georgia
1 review
0 helpful votes
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Excellent service
December 14, 2019

Very responsive and comply with my specific requested excellent price point compared to market. Thanks for your help and support

Date of experience: December 12, 2019
California
1 review
0 helpful votes
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Marvelous
December 14, 2019

Sinag a very professional agent. She helped you in many ways like she treated you like family, she's a very convincing person, she's cheerful too, as you're talking to her there's a camaraderie between the customer and her. I really like her happy mood. Excellent job SINAG. Keep it up.

Date of experience: December 11, 2019
Texas
1 review
1 helpful vote
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Excellent
December 14, 2019

Norbert did a good job; very responsive.
I'm very happy to work with him.
Otherwise I was a little bit disappointed by Affirm proposal loan rate (around 27% for one who has a good credit history).
I hoped to work with them for the first time but unfortunately they don't need a client like me.

Date of experience: December 11, 2019