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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+259
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,821 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 1 day

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New York
1 review
0 helpful votes
Follow Jean L.
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Hi Aspen,

Thanks very much for your help in finding us the good tickets. Without your help, we would not be able to enjoy as much as we could now. So, thank you! Hope you'll enjoy your holiday, too.

Best,
Jean

Date of experience: December 20, 2019
Colorado
1 review
0 helpful votes
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Pierce was patient
December 19, 2019

The person who assisted me with all of this his name was pierce, was very patient he gave me multiple options over many many days and gave me everything I asked for the entire time. I am very happy with his service and I will use him again.

Date of experience: December 18, 2019
Illinois
1 review
0 helpful votes
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Very good
December 19, 2019

For me, it's good to speak in your own language to avoid some misunderstanding. I'm not a good English speaker kaya laking tuwa ko pag Filipino rin ang kausap ko, my agent met all my demands, she is very good in all we have talked.

Date of experience: December 18, 2019
Ohio
1 review
0 helpful votes
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This is the first time I have used ASAP and I was very impressed with the professionalism and follow through!

Date of experience: December 18, 2019
Nebraska
1 review
0 helpful votes
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Magnificent!
December 17, 2019

Kudos to Rafer for spending his time walking me through all the process! Thank you! Hope to have another transaction with you!

Date of experience: December 15, 2019
Maryland
1 review
1 helpful vote
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More than satisfied
December 14, 2019

My agent met all my demands. I am a serious critic when it comes to travel agents but your agent was phenomenal. I even recommended him to a friend who paid more on the same journey

Date of experience: December 12, 2019
Canada
1 review
0 helpful votes
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Re-booking the flight was hell. Costumer services are making continuous mistakes and it takes dozens of calls and e-mail to get corrections. They charged the credit card more than what was offered and then they only partly reimbursed. Avoid at all cost.

Montreal

Date of experience: December 12, 2019
Candice J. — ASAP Tickets Rep
over a year old

Thank you for your feedback. Records indicate that our customer support agent has asked you to provide a copy of the transaction to confirm the overcharge. Please send it to us and we'll be glad to settle this issue fairly.

Sincerely,
ASAP Tickets Team

Georgia
1 review
0 helpful votes
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Excellent service
December 14, 2019

Very responsive and comply with my specific requested excellent price point compared to market. Thanks for your help and support

Date of experience: December 12, 2019
California
1 review
0 helpful votes
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Marvelous
December 14, 2019

Sinag a very professional agent. She helped you in many ways like she treated you like family, she's a very convincing person, she's cheerful too, as you're talking to her there's a camaraderie between the customer and her. I really like her happy mood. Excellent job SINAG. Keep it up.

Date of experience: December 11, 2019
Texas
1 review
1 helpful vote
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Excellent
December 14, 2019

Norbert did a good job; very responsive.
I'm very happy to work with him.
Otherwise I was a little bit disappointed by Affirm proposal loan rate (around 27% for one who has a good credit history).
I hoped to work with them for the first time but unfortunately they don't need a client like me.

Date of experience: December 11, 2019
California
1 review
0 helpful votes
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Caballero
December 13, 2019

Caballero - he is good. Very patient and follows up with me for updates. Gave information on how we can protect our ticket.

Date of experience: December 11, 2019
California
1 review
0 helpful votes
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I am very pleased with the purchasing part of the service. I hope everything goes well all the way until we are back from our vacation.

Date of experience: December 9, 2019
California
1 review
0 helpful votes
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Excellent service
December 10, 2019

My travel agent Mr. Thompson is kind enough to remind me on my plan in going to Manila.He surely did a great job! Thank you so much. GOD BLESS!

Date of experience: December 7, 2019
Canada
1 review
0 helpful votes
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Excellent service
December 10, 2019

Essence walks me through my ticket shopping and updated me all the time. She helps me to get a discounted fare and gives informations to make sure I make an informed decision.

Date of experience: December 7, 2019
Illinois
1 review
1 helpful vote
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He was a professional, friendly and communicative and I will recommend everyone else that I know to do business with you guys because he made everything easy even though I was not given him the information he needed to process the ticket and he had time for me

Date of experience: December 5, 2019
Nebraska
1 review
0 helpful votes
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Plane Ticket
December 5, 2019

Thought ASAP always gave me a good price with the discount but NO discovered other website and directly booking with the Airline is cheaper

Date of experience: December 4, 2019
Candice J. — ASAP Tickets Rep
over a year old

Thank you for your feedback. Fare levels fluctuate in real time and the agency will always issue the lowest fare available at that specific moment, which regrettably does not guarantee that something cheaper won't open up in the near future. We're sorry to hear you are not satisfied with your purchase and will try to do better next time. Thank you.

Texas
1 review
0 helpful votes
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I got the BEST rate and the BEST service from Slim at ASAP tickets. Once you buy from them you no longer have to look elsewhere as they truly have the best airline fares and amazing service!

Date of experience: December 4, 2019
New York
1 review
0 helpful votes
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Great service
December 4, 2019

Very reliable agents. They work with your budget. Got me great direct flight to Nigeria. Also I was offended the opportunity to pay monthly if I wanted.

Date of experience: December 3, 2019
Florida
1 review
0 helpful votes
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Tahel really help me more than I expected
Good job
She deserves a promotion
I need to travel as emergency and she helped me and got me a great price

Date of experience: December 3, 2019
Minnesota
2 reviews
0 helpful votes
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Five star
December 1, 2019

Fast, efficient and reliable service. Milton was of much assistance from the beginning up to the end

Date of experience: November 29, 2019