ASAP TicketsReviews 8,757

This website blows and deceitful and should be shut down: you go on line and you book a flight to see a price and then a screen will pop out to tell you what they have found for you and when you call them about that price with the discount ID provided they would say oh there is an asterisk next to it which means is not for the day you requested but for other days-- you conniving liars i did not go on line to book a flight for your date but my date and my time - worthless and liars like the rest of American companies - i cannot believe that they call some websites to flag the reviews- more unscrupulous behavior from these people

I had called in a pinch on monday at 11 am. by noon the man I was working with had tickets for me for the next morning. Very helpful and quick! Will work with them in future.

If you need to cancel even within 24 hours, they can take up to 90 days to refund your money. They will not follow up with you. You will need to have your bank hold the charge in order for an agent to respond.

They offered me a voucher after my flight was cancelled and I had to buy a new ticket from them to return home, but every time I try to use the voucher they come with another stupid excuse not to honor the voucher.

They lie to customers to get them to accept the vouchers knowing very well that they do not intend to honor those vouchers.

Do not accept the vouchers, the vouchers are fake and worthless.

I wish I could give zero stars.

I bought flight tickets with ASAP in March of 2020. Flights were cancelled due to covid. I bought ticket protection and even tipped well, so I expected to be treated with respect and get my refund.

Agent tells me even with ticket protection, a refund is not an option. Eventually we change agents, had to do this 3 times! Every agent was so difficult. One agent tried to tell me my tickets never existed!

I emailed various ITN corp reps, I filed a complaint through BBB. I was ignored for so long, thought I would need to get a lawyer!

Just recently, like last week, I thought if I can't get my money back, I should at least warn other people who don't know about ASAP. After I left a bad review, ITN emailed me, told me they would give me a partial refund but I have to change my bad review to a good one!

Please stay far away from ASAP/ITN, I don't want to see anyone go through what I've been through, it's not worth it!

I have been attempting to get my refund from these people for around 1 year, because the pandemic started and other countries shutting down entry. I didn't cancel my flight, Delta Airlines canceled the flight. I contacted the Delta Airlines and I got the answer from Delta they refund all my money. But the agent Memphis from ASAP Ticket promises me I'll take all my refund but he kept me $1800 from 6 tickets, he said to me I can use as credit Voucher for next flight. Now I decided to book a ticket again for all my family. The agent Memphis from ASAP Tickets tried to foolish me with tickets, one ticket now is around $850 he found a ticket for $1200 and he used my credit voucher and the ticket go down to $800. After 3 hours we discussed, he used only $800 instead of $1800, he kept my money $1000 this is a steal. He is very rude. Stay away from this company.

Excellent service was provided by representative Roddik. Very knowledgable, patient and honest person. Very satisfied.

Very patient to answer all questions, provide enough time & tips for low priced tickets. They do not pressurize, understand our need and suggest the best plan of the journey and help till you get satisfied until they confirm tickets.

He assisted me with what i needed and Gave a nice discount. I Highly Recommend To Book Flights With AsapTickets!

I like asap services, I recommend it to anyone.
They update client's and always ready to service their customers.

Langston is a perfect example of what a great customer service representative should be! He's very pleasant and courteous and went above and beyond to assist me in my travel needs. I will only use his service from now on!

Give Walker a Pay Raise Asap he is the best Representative made sure I got the cheapest flight from Baton Rouge, Louisiana to Minneapolis he was fast very careful and helped every step of the way

They call back in days. They are not smart at their job. Takes days to even rebook a flight.
Very very Poor service.
Not recommended.

If you enjoy travel for the best price possible, and the least work on your part then go to ASAP tickets.

Here is the proof:
Subject: Travel Tickets - Flight to *
Date: Thu, 25 Feb 2021 11:44:16 -0800

Dear Customer,

Your tickets to Liberia have been issued.

As of now your recommended check in time with the airline at the airport is *.

Please reconfirm the current schedule with the airline 72 hours prior to your departure as the airlines frequently change the times, dates, and or flight numbers.

Please use the link below to view your flight itinerary:
Passenger name Ticket number
*

*Personal information redacted by admin

This company is out to get money and then do not deliver. Once they have robbed you, they disappear. I needed to exchange a ticket so I called. They connected me to several people who did not help. Then the one person who "helped" reserved a ticket that he never booked. I called the airline who told me the booking agency cancelled the reservation. I found out AFTER he tried to delay my ticket and charge me more money. In the end, I booked the return ticket with the airline directly as they did not help at all, let alone in time. They owe me money back for an unused ticket.

Fields. *******@asaptickets helped last minute for affordable ticket. Excellent service and also quick service.

This travel service compay is 100% legit. Glydel, my contact agent, was very helpful, knowledgeable, polite, outgoing person. It was such a pleasure dealing with her with my travel needs. I strongly recommend her. I will deal with them again and again in the future to help me with my travel needs.

I really appreciate the agent that I talked is very helpful and I will introduce this site to the other travellers. Thank u so much Ethan...