ASAP TicketsReviews 8,758

Excellent service, very fast customer service and great ticket prices. Recommend Mr. Colman for everyone!

This business online help you a lot of anything you need, you can ask any questions and they answer you nicely.

I registered with https://www.asaptickets.com once to check the air ticket pricing.
I started receiving multiple daily calls from their airline agents even after I told them stop this nonsense.
Looks like a scam. Please don't share email address or contact number with them.

Wish I could give zero stars. They are terrible at refunds. I'm still waiting for my refund for a ticket I cancelled since November 2nd. They charged me $250 for cancellation (even though the airline gave them full refund) and yet they still won't give me my refund. Now the "agent" isn't picking my calls anymore or responding to my emails. ASAP PLEASE ISSUE ME MY REFUND! I'M SICK AND TIRED OF YOUR NUMEROUS EXCUSES. JUST GIVE ME MY MONEY BACK. Uggh!

Update: 2/9/2021
Tracey has stopped picking my calls after promising that I will get my refund. ASAP please give me back my hard earned money. I cancelled since November and since then, its been one story or another. You guys need to give me back my money.

**************
ITN MH4Q6A
DL GOSTED
*******333

Update 4/1/2021
I still haven't received my refund. All efforts have been futile. Please take my advice and AVOID this company.

I couldn't find airline tickets for anything less than $650. I found ASAP Tickets online. I asked for a quote. They promptly responded and found me tickets for $384! Joanne, my travel agent, was fast, polite, and did everything she could to make sure my trip went well.

ASAP tickets refunded the balance per their agreement. I'm still a little annoyed that it took so long and only happened after a wrote a negative review here.

That said, their prices were the absolute lowest I could find. So if you want to take a little risk and possibility of some hassle, they might be worth it for you.

I purchased 2 tickets to Spain fo April 2020 right at the beginning of Covid. They forced me to pay $600 extra dollars to reschedule to ******* and now the situation is the same or worse, they demand $500 more to exchange or even to get my money back. AN ABSOLUTE NIGHTMARE. Check the Facebook page ASAP tickets scam/no refund help to see. Do yourselves a favor and stay away from ASAP Tickets.

I got sick and needed my refund I was told the "care" service plan is no insurance by Logan of Asap tickets Special Services. I had previously been told that I would had to wait six months for their refund process, that's if at the end of the "process" they decided to "get my back". I have gotten no follow up for basically ten days and this is the "care" I get for paying an extra 300 dollars on a basically 4,000 dollar trip?

"We will work with the airline on your behalf to get compensation for any of
The following events that may occur during your trip
100% of fare in case of flight cancellation due to unforeseen circumstances or airline
Bankruptcy
USD 300 compensation in case of flight delay of more than 6 hrs
Missed your connecting flight due to unforeseen circumstances? We've got your back!
Has the airline mishandled your baggage? We'll get them back or claim USD 500 for each
Of your bags
Got sick or can't travel?
(Terms and Conditions apply)
We will work with the airline on your behalf to get a compensation for any of
The following events that may occur during your trip
Got sick and can't travel? Up to 100% refund
Trip interruption due to sickness? Exchange your ticket for FREE!"... prove it Logan below the representative that told me

"In reference to the Travel Care Service, i would like to mention this product is not an insurance as you mentioned in the review, unfortunately it has different coverage. However, customers still can use its benefits if the terms and conditions are met accordingly, attached you can see the copy of the payment form where you can find all the required information when the Travel Care Service can help you."

Logan
Special Services | International Travel Network
Fax: *******449 | Email:
Special Services e-mail: *******@itncorp.com
1000 N West Street, Suite 1200, Wilmington, DE *******

Ann is willing to go extra mile assisting me from booking flights to registration@ redcroos link. Very attentive and she makes sure all things I needed to know traveling to the Philippines provided

MR. COLEMAN IS THE BEST CUSTOMER SERVICE REPRESENTATIVE I HAVE SPOKEN TO. HE WAS PROFESSIONAL AND HE EXPLAINED EVERY DETAIL I NEEDED TO KNOW. HE IS VERY KNOWLEDGE AND I THINK HE SHOULD BE GIVEN A RAISE FOR HIS JOB WELL DONE.

DO NOT book with ASAP tickets!
We booked with them in january 2020 but once Covid hit, it's been a nightmare to get our money back. Never again will we book with these con artists.
Their agents manipulate, misinform, mislead, lie and bully customers, all for a commission. I've read so many similiar stories to ours all over social media it's unbelievable! Do not let them charge you any processing fees for canceled flights, just report them to US DOT, BBB, write as many complaints on different sites as possible, contact your bank and file a dispute.
Otherwise you will not get help. We were ignored and asked to contact the airlines while they happily charged us $ 2,500 pre Pandemic for 2 tickets to Europe.
Horrible experience!
ASAP tickets owes us $317.50 for penalty

After several months of waiting my refund has arrived. Refund was initiated for the flights I couldn't use due to Coronavirus pandemic. Thank you ASAP Tickets for delivering what was promised.

My flights were cancelled, aSAP made me pay an addition $250 per ticket to claim my refund, after months of back and forth I did not get a refund, stay clear of this company

The worst ever it took me 1 year and 10 days to get a refund after my trip to Ghana was canceled due to covid-19... Stay away ppl

I am one of thousands people who are affected with pandemic! I booked a tickets (3) from Chicago to Manila last year February for June 2020 flight. But because of covid we need to rebook the tickets again. My agent directed me to her Supervisor named HAPPY whose location is Manila, Philippines. She told me that my travel protection has been used so need to pay for another one and that i have to pay $422.23. So i did! And assured me that the flight price is still the same as the original one which is $1,100 each! As we go along with the pandemic situations, i
We decided to cancel the trip due to the restrictions Philippine Government that only filipino citizens can enter the country! My agent IMOGEN told that i need to pay $200 each tickets in order to get a full refund of $1,100. As we struggle to get an answer why KOREAN AIR ONLY REFUNDED ME OF $709.05 per tickets now finally trlling me that it was the price of the tickets when i rebook them again, its not TRUE! So now i am hoping that we can get back our hard earned money! TO ALL TRAVELERS AND PLANNING TO BUY YOUR TICKETS! D-O- N-O-T B-O-O-K WITH A-S-A-P TICKETS!