ASAP TicketsReviews 8,758

First time using ASAP Tickets. Needed ticket for quick trip. Ammelia, the customer service representative was very helpful in getting me the best price with exactly what I wanted. Best of all, Ammelia was human and friendly. So impressed I even gave her a tip! When was the last time you did that? I'm telling people I know about ASAP Tickets!

I called into ASAP to book the $297 RT deal advertised on their website from SFO to the Philippines. When I asked for that deal the rep told me the best deal they could find was $800 for the dates I wanted to travel which I can find on Kayak, Skyscanner, JustFly, etc. actually, they are all lower. I told the rep I can fly any day any time stay a Saturday night as mentioned in the fine print. Still, she could not help me. I am even to happy to fly from SEA or LAX if I have to but still some reason no $297. I called in today 4/20/21 and just kept getting transferred to a new rep. Here read for yourself what's actually on their website as for travel expectations. Again I am happy to travel whenever yet for some reason they can not fulfill the advertised deal on the site. Here is what the small print says: *All the prices displayed are one-way and round-trip economy class airfares per adult person in USD, and include all taxes, fees and applicable surcharges. The fares are subject to seat availability in the corresponding booking inventory, are for individual travel and cannot be used for group travel. Seats are limited and may not be available on all flights and dates. The advertised prices are valid for travel Monday – Thursday departures in the following dates: Aug 16- Dec 5,2021). Minimum stay – Saturday night, and maximum stay – 30 days. Lowest 2021 fares are available from major US cities (PHL, WAS, BOS, HOU, NYC, LAX, SFO, CHI, SEA, HNL, MIA & others). Again I am happy to meet all the requirements her yet they almost are on the verge of scammy. Let me say this Jewel, Hailey, Ibarra, Pasha, Tinker. Stella have all been very nice and respectful. I gave a 2-star rating because of the nicety of the reps. I have actually booked with ASAP in the past so I thought hey this is great lets book again but maybe things have changed. Sorry ASAP other than very nice reps at the moment your company comes across as scammy for now. Buyers beware

EGON WAS SO PATIENT IN FINDING ME A FLIGHT, I HAD TO TIP HIM SMALL AMOUNT SINCE IT IS NOT MY CREDIT CARD I USED.
ANYWAY, EXCELLENT JOB.

I searched several travel sites for the best price on tickets to Hawaii. ASAP was able to give me the best price, so I bought from them,.

My customer service representative (Wright) was very knowledgeable and quick with helping me find the right flights. I would recommend anyone to ASAP Tickets Thanks for a job well done.

Quick and efficient! Best price for last minute booking! I booked my flight the day before my trip. ASAP Tickets was the only site that discounted the price a full $100.00 Thank you Girish

It's been two year now that I'm using ASAP tickets to book my vacations and it has been a great experience. I was linked with an agent, Surya, and we decided to continue booking with him because he listens to your needs, is communicative, makes sure you get the best rate, but also patiently goes through the process of completing a booking. ASAP is our go-to agency now!

I book tickets for my family to go to morocco. The flight was canceled due to covid restrictions, and asap ticket refused to refund the money back to me because I didn't pay an extra 300$ for the insurance even tho they got the full amount from delta airline. They wanted to book me another flight outside the time when my vacation is. I am still struggling to get my money back! PLEASE PLEASE STAY AWAY AND BOOK DIRECTLY FROM THE AIRLINES!
TOTAL SCAM!

It was easy, fast, and reasonable to book a flight with them. I called and my sales rep who answered was great! He made sure to get me exactly what I was looking for and for the price I could afford. I was not pressured in any way. I will use them again and I recommend them 100%.

I would not recommend working with ASAP Tickets. Although I have spoken to several nice people, I have had a terrible experience with them over the last year.
I bought tickets from Denver to Accra for March 2020. As everyone knows now that is when the coronavirus world pandemic broke out and everything shut down. I emailed ASAP Tickets weekly for 13 months, I repeat 13 MONTH, I talked with 7 different people and no one helped me. They would ignore my emails, leave me on hold, or not answer questions.
Worst of all when someone named Junior finally started talking with me, he told me he would help me reschedule my flights and ASAP Tickets would cover the cost based on what I paid for my last tickets. After I reached back out to them, he said I'd have to pay a $850 exchange fee which was more than my original ticket! He was just trying to get me to buy another ticket in again.
This has been so frustrating and I am still emailing their customer service to see if someone can help me. It's been a horrible experience.

Great service, Saul N was very helpful and patient with our travel arrangements. I highly recommend them.

Arnav was an amazing agent. He carefully listened to my travel plans and the fact I am traveling alone with a baby. He listened to my concerns regarding long layovers and desire to arrive at my destination within the shortest and most affordable way possible. At the very last minute after working so hard to find the best fit for my daughter and myself I changed the dates and Arnav so patiently and professionally worked to secure the same accommodations. He also answered or found the a swerve to every single question I had. I would a absolutely use ASAP Tickets again and specifically request for Arnav to handle my booking.

My customer assistant Manu did exceptionally great at getting me the best ticket deal. Keep it up, guys.

Fast & FRIENDLY service. I can not say enough great things about my experience with this company! I am HAPPY!