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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,717 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,365
quality
4,065
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Mochie is the best agent
October 15, 2021

Mochie was so helpful and knowledgeable, it was a enjoyable experience. I will always use her as my agent!

Date of experience: October 14, 2021
Canada
1 review
0 helpful votes
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Very unsatisfied
November 13, 2021

Terrible experience, I had been in the process of buying and now lost my booking.
I need to talk to someone, csr fighting for my business and then I end up losing my booking and now have to pay more than what I was planning to pay.

Date of experience: October 14, 2021
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.

Your complaint is assigned a special ID: 121909

Please email this ID at [email protected] with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Ohio
1 review
0 helpful votes
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Great job by sales agent Magnet
October 14, 2021

The whole process was smooth and easy Magnet guided me through and all her call backs was on time as she promised.
Good job thank you.

Date of experience: October 14, 2021
Illinois
1 review
0 helpful votes
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Flight change
October 14, 2021

I was contacted by asap immediately after flight changes. They responded to my request very quickly and made the changes smoothly.

Date of experience: October 14, 2021
Canada
1 review
0 helpful votes
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Excellent customer service
October 14, 2021

Caelum is very helpful and polite, he never hesitate to answer so many questions from me.hes doing a great job!

Date of experience: October 14, 2021
Georgia
1 review
0 helpful votes
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Awesome job
October 14, 2021

Clement is the best Travel associate ever. My family ticket was canceled by the airline and ITN told me about giving us a refund when the trip was already planned. As soon as I reached out to him, Clement called me and reassured me that he will do whatever possible to fix it. He followed it up and our ticket was reissued. He is very polite and his Customer service skill is above and beyond. Everyone I have referred to him has been very satisfied. Thank you Clement. I am so grateful. I recommend him for Associate of the year.

Date of experience: October 14, 2021
Canada
1 review
0 helpful votes
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Excellent
October 14, 2021

The agent (she) is very helpful and have an excellent service if i can give 10 star i will. Thanks a lot

Date of experience: October 14, 2021
Kentucky
1 review
0 helpful votes
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Very helpful service
October 13, 2021

Everything works great! This will really be helpful to many people.

Date of experience: October 13, 2021
Illinois
1 review
0 helpful votes
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Flight
October 13, 2021

It was good customer service, just it was necessary to cancel the flight because a big emergency. Sorry

Date of experience: October 13, 2021
New York
1 review
1 helpful vote
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Once they charged your credit card you are in trouble the advertising is laier never believe any add for them

Date of experience: October 13, 2021
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 121381
Please email this ID at [email protected] with your booking confirmation number, and we will get in touch with you

Thank you in advance.

California
1 review
0 helpful votes
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Excellent customer service!
October 13, 2021

Very grateful to find. A person who listen and very respectful.

Date of experience: October 13, 2021
Texas
1 review
0 helpful votes
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Awesome
October 13, 2021

Great service and prices. Will be using your services again.

Date of experience: October 12, 2021
New York
1 review
0 helpful votes
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Asap
October 13, 2021

Travel specialist H was very helpful and patient he's an asset in your company congrats…

Date of experience: October 12, 2021
Texas
1 review
0 helpful votes
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Milton is very good.
October 13, 2021

I'm a first time customer and it was very enjoyable!

Date of experience: October 12, 2021
North Carolina
1 review
0 helpful votes
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Excellent customer service
October 12, 2021

My experience with Paco is exceptional. He is the best he answered all my questions and explained all that I need to do on my upcoming trip.

Date of experience: October 12, 2021
Mississippi
1 review
0 helpful votes
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Excelente
October 12, 2021

Agent was very dependable and professional, he also was very patient and explained every little detail concerning getting the best fare.

Date of experience: October 11, 2021
Virginia
1 review
0 helpful votes
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Great Service
October 11, 2021

Agent was pleasant, knowledgeable, courteous, thorough and willing to check several options.

Date of experience: October 11, 2021
Connecticut
1 review
0 helpful votes
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Great service
October 11, 2021

Less stressful amid the stress nowadays! It's great to deal with good people.

Date of experience: October 11, 2021
Nevada
1 review
0 helpful votes
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First I was hearing about ASAP from my coworkers and she said that I should check instead of other airline sites.
Then luckily I spoke to a very friendly professional agent by the name of SALERAH and she helped me to book reasonable budget trip to Miami with my friends and after a day I add another friend and got the same date and booking with the same price. My agent Salerah is the best and love her.

Date of experience: October 10, 2021
New York
1 review
0 helpful votes
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I bought from ASAP and the airline refused to let me check in. I called ASAP and they refused to help.
NEVER buy any tickets from ASAP. They are a terrible company, in my opinion.

Date of experience: October 10, 2021
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 121387
Please email this ID at [email protected] with your booking confirmation number, and we will get in touch with you

Thank you in advance.