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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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Connecticut
1 review
0 helpful votes
Follow Olivia F.
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Great service
October 11, 2021

Less stressful amid the stress nowadays! It's great to deal with good people.

Date of experience: October 11, 2021
Nevada
1 review
0 helpful votes
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First I was hearing about ASAP from my coworkers and she said that I should check instead of other airline sites.
Then luckily I spoke to a very friendly professional agent by the name of SALERAH and she helped me to book reasonable budget trip to Miami with my friends and after a day I add another friend and got the same date and booking with the same price. My agent Salerah is the best and love her.

Date of experience: October 10, 2021
New York
1 review
0 helpful votes
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I bought from ASAP and the airline refused to let me check in. I called ASAP and they refused to help.
NEVER buy any tickets from ASAP. They are a terrible company, in my opinion.

Date of experience: October 10, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 121387
Please email this ID at [email protected] with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Missouri
1 review
0 helpful votes
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5 Star
October 10, 2021

My experience was GREAT!. The agent was very professional and polite. Patient and courteous and she made sure that I went through everything with her and it was correct. She also made sure I didn't have any questions before hanging up with me and told me that If I have any questions later to feel free to give her a callback. Thank- you Ms. Winchita for all your help with me purchasing my flight. Keep up the great customer service and may God Bless you!

Date of experience: October 10, 2021
Florida
1 review
0 helpful votes
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Pepito is excellent
October 10, 2021

Pepito is very helpful and great. He never give up looking for an option to help me find a flight. He is outstanding!

Date of experience: October 10, 2021
New Jersey
1 review
0 helpful votes
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Outstanding service
October 10, 2021

Last min best rate knowledgeable associate very help

Date of experience: October 10, 2021
New Jersey
2 reviews
0 helpful votes
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Best deal
October 10, 2021

Good approach for our need and give best possible deal. Recommended the friends and family members for future travel.

Date of experience: October 10, 2021
Canada
1 review
0 helpful votes
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Customer care service experience
October 10, 2021

Awesome customer service they even match the price with other travel agents online
This was the best one I liked and they have strong follow up
Which I like it

Date of experience: October 9, 2021
Massachusetts
2 reviews
0 helpful votes
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Great service
October 10, 2021

Great service, Friendly, and I thought my guy went above and beyond to get us a flight.

Date of experience: October 9, 2021
Florida
1 review
0 helpful votes
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It seems that the representative hands over our choices to another person who completes the actual booking. There were two errors which we luckily caught. We notified Amisar & he made sure it was corrected.

Date of experience: October 9, 2021
New York
2 reviews
0 helpful votes
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Wonderful experience!
October 9, 2021

This was first time use this company. Very knowledgeable and friendly representative.

Date of experience: October 9, 2021
Canada
1 review
0 helpful votes
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I recommend to friends
October 9, 2021

Excellent service very professional I will get another booking in the future thank you.

Date of experience: October 8, 2021
Maryland
1 review
0 helpful votes
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Am super impressed. I like the way the things went with the booking. Thank you

Date of experience: October 8, 2021
Colorado
3 reviews
1 helpful vote
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Run!
November 8, 2021

In my opinion asap ticketing works harder at getting rid of (honest) bad reviews. Long story short. I finally got tired of all the lies and double talk from asap spews out.So i turned them in to The US Dept of transportation. Got my refund! These scumbags wont to anything until you turn them into the US dept ot Transportation. Maybe warn them... Going to US Dept of Tranportation if you keep lieing.

Date of experience: October 8, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 121379
Please email this ID at [email protected] with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Ohio
1 review
0 helpful votes
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Very helpful agent
October 9, 2021

After not getting Covid test back in time to fly, our agent, Aspen, was able to cancel our flight and rebook us for the next day.

Date of experience: October 8, 2021
California
1 review
0 helpful votes
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Great customer service
October 8, 2021

The is very patience she make sure I got the best offer to fit my budget. She went above and beyond I will definitely recommend this agency to anyone.

Date of experience: October 8, 2021
Connecticut
1 review
0 helpful votes
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Surya magic!
October 8, 2021

Thanks for such a great experience - a very big purchase as I am retired and old! Surya made it all possible!

Date of experience: October 8, 2021
Pennsylvania
1 review
0 helpful votes
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Excellent Customer Service
October 8, 2021

Eudora was very professional and helpful with my ticket purchase. I will be requesting her service in the future.

Date of experience: October 8, 2021
Canada
1 review
0 helpful votes
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A friendly encounter
October 8, 2021

Amarah did a marvelous job. She was jolly and very accommodating. However, the verification part processing was a bit of a struggle, it took too long for the card to be verified. All in all it was a great experience!

Date of experience: October 8, 2021
MD
1 review
0 helpful votes
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Great service
October 8, 2021

Thanks for your service. We'll be back.! At first, they helped us to successfully buy tickets, then, when it became necessary to change our tickets, we were also promptly helped to do this. Thanks

Date of experience: October 8, 2021