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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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Georgia
2 reviews
0 helpful votes
Follow SHIRLEY V.
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We could not get the credit card to go through so we had to take a selfish with 4 of the credit card #; then with 8 # then with 12... it looked like suspicious activity. Kahlila did her best to help us through the process

Date of experience: November 4, 2021
California
1 review
0 helpful votes
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Never again
December 4, 2021

This is one of the worst travel agency, they make you order protection fee for your tickets, when you can do it for free at any airline company, they will not refund your ticket after you purchase, they will give the run around, beside they want you to tips then, please
I will never, ever again will purchase tickets through this impostor thief's, ripen people money, and the worst part is that they dont pick up the phone through their direct line,
This is where your nightmare begin, good luck if you get your money back, but i wont deal with then again and i wont recommend any one to purchase tickets through then.

Date of experience: November 4, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.

Your complaint is assigned a special ID: 126219

Please email this ID at [email protected]

With your booking confirmation number, and we will get in touch with you

Thank you in advance.

California
1 review
0 helpful votes
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Clutch timing
November 4, 2021

Great experience, I was referred this site by another when all other places only had tickets for an arm and A leg, I had the Grace to recieve A ticket for 1500 less than what I was going to pay.

Date of experience: November 4, 2021
GB
1 review
0 helpful votes
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Wkll definitely recommend
November 4, 2021

Very helpful and knowledgeable staff who ensures you get the best deal and according to your circumstances. I'm very satisfied with the service I received.

Date of experience: November 4, 2021
Massachusetts
1 review
0 helpful votes
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Very good experience
November 4, 2021

Excellent attention very good communication the person who attended me in my language good communication

Date of experience: November 4, 2021
Illinois
1 review
0 helpful votes
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Awesome service
November 4, 2021

It was awesome.My agent was Flipper. He was very understanding and and helpful. I will refer ASAP to my friends and family. Your service is so good in all time, especially during the time of emergency.
Thank you!

Date of experience: November 4, 2021
Texas
1 review
0 helpful votes
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Winnie did a great job. I would schedule future flights with him again

Date of experience: November 4, 2021
Ohio
4 reviews
0 helpful votes
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Good experience!
November 4, 2021

They were very helpful and worked with me to find the best flights - times and price. Would work with them again.

Date of experience: November 4, 2021
Colorado
1 review
0 helpful votes
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Both of you spent your time & helped me to purchase my ticket today

Date of experience: November 4, 2021
Illinois
1 review
0 helpful votes
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EXCELLENT SERVICES
November 4, 2021

The agent was compassionate with excellent listening and communication skills. He is quite knowledgeable with his expertise and very professional. He is a person oriented individual and keen in making follow ups.

Date of experience: November 3, 2021
Virginia
1 review
0 helpful votes
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Good service
November 4, 2021

Very happy the person who help me was very professional and polite I can say I trusted him

Date of experience: November 3, 2021
Louisiana
1 review
0 helpful votes
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Great patience
November 4, 2021

The agent was very patient and friendly, he found many trips for us to choose from. This is a good way to purchase a flight ticket, an expert does the research for you.

Date of experience: November 3, 2021
Texas
1 review
3 helpful votes
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RUDE!
December 4, 2021

I needed a flight from New Orleans to San Francisco. I'd never heard of ASAP before and I know why. The person that called me was extremely rude! As soon as I answer, I get (in an Indian accent), "What is your name?" So I asked her name. Again, "What is your name?"
When I started talking she said, "Yes, Yes, Yes". I told her she was rude and hung up. She called back and hung up on, me! A few times! NEVER AGAIN!

Date of experience: November 3, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.

Your complaint is assigned a special ID: 126215

Please email this ID at [email protected]

With your booking confirmation number, and we will get in touch with you

Thank you in advance.

Texas
1 review
0 helpful votes
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Very friendly experience
November 3, 2021

Brenda is very nice and friendly. Took her time to listen to me and explain me everything in detail. First time flying with Turkish airlines and also ASAP tickets. I got good price during busy season.

Date of experience: November 3, 2021
Pennsylvania
1 review
0 helpful votes
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Great Travel Agents
November 3, 2021

My experience was great. Excellent customer service was provided.

Date of experience: November 3, 2021
Louisiana
1 review
0 helpful votes
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Excellent customer services very easy to respond to customer

Date of experience: November 3, 2021
Minnesota
1 review
0 helpful votes
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Great Service and Follow-up
November 3, 2021

Great service and follow up when itinerary has changed.

Date of experience: November 3, 2021
New York
1 review
0 helpful votes
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Service
November 3, 2021

Very professional and the agent was very at the task

Date of experience: November 3, 2021
New Jersey
1 review
0 helpful votes
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Excelente trabajo
November 3, 2021

Muy amable, me ayudo a resolver mis problemas, con la mayor rapidez,

Date of experience: November 3, 2021
New Jersey
1 review
0 helpful votes
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Great service from Nefertari!
November 3, 2021

Nefertari is very patient, well mannered and did beyond what is expected. I'll definitely recommend her to my friends and family.

Date of experience: November 3, 2021