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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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New York
1 review
0 helpful votes
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Excellent
December 13, 2021

Excellent personality with the service she provided to us. Thanks.

Date of experience: December 13, 2021
Kentucky
2 reviews
0 helpful votes
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Happy Travelers
December 13, 2021

I haven't flown in a long time so I go to the airport to check on my ticket the ticket agent at G. S. P. Took care of me

Date of experience: December 13, 2021
Washington
1 review
0 helpful votes
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Excellent service
December 13, 2021

Excellent service! I really enjoyed my agent she really help me out this is the second time that I spoke with her. I took her number down so that in the future I can use her as my travel agent she goes above and beyond.

Date of experience: December 12, 2021
Texas
2 reviews
0 helpful votes
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They are great
December 12, 2021

AWESOME service I am very thankful. I have used them 2 times and each time they went above and beyond

Date of experience: December 12, 2021
Georgia
1 review
0 helpful votes
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Good
December 12, 2021

Very optimistic and never give up guys they call me almost every second just for-me to sign the doted lines. That is good in business

Date of experience: December 12, 2021
New York
1 review
0 helpful votes
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Awesome
December 12, 2021

My experience with asap tickets was awesome and with the agent Doug. Very patient and caring with me would keep him in mind for future trips and will recommend him to others as well.

Date of experience: December 12, 2021
New Jersey
3 reviews
0 helpful votes
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Disappointed
January 10, 2022

Tickets were booked and I was send an itinerary but no e tickets.
I call the Turkish airline and I was told we owe another 678 dollars.
I was never told by Bart that i will have to pay additional money.

Date of experience: December 11, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 131209
Please email this ID at [email protected]

With your booking confirmation number, and we will get in touch with you

Thank you in advance.

Nebraska
1 review
0 helpful votes
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Awesome experience
December 10, 2021

Looked for tickets to the Philippines. Wendy was my contact. She updated me almost daily on what current prices were. I finally found a price and dates I wanted and booked it. Wendy went way above exceptional customer service. I will be using her in the future.
Thank You Wendy

Date of experience: December 10, 2021
California
2 reviews
4 helpful votes
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Oversea ticket to Europe
December 10, 2021

Very good experience! I spoke to a representative named Ocean (no pun intended!) who was not only very professional and knowledgeable, but also very kind and patient. He could necessity reached by phone with no waiting time and even assisted me with filling out the necessary forms, keeping his phone on standby. Highly recommend ASAP tickets to all my family and friends!

Date of experience: December 10, 2021
Texas
3 reviews
0 helpful votes
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Great service
December 10, 2021

Okay hope the flight turns out well too. I am hoping for the better. In this whole trip

Date of experience: December 9, 2021
Georgia
1 review
0 helpful votes
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Great experience, The customer service agent was very sweet and helped me get the best price possible

Date of experience: December 9, 2021
New York
1 review
0 helpful votes
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Best customer service ever
December 10, 2021

The age was very patient through out the entire process. I searched at her websites while trying get the best deals. She gave me the best deal of all the sites I searched

Date of experience: December 9, 2021
Florida
1 review
0 helpful votes
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Great Customer Service
December 10, 2021

Bonifacio is very helpful. Answered all my questions. Excellence Service.

Date of experience: December 9, 2021
Texas
1 review
0 helpful votes
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Airline ticket
December 9, 2021

Took a while but Wilbur was able to get me the best deal on short notice and during the holidays!

Date of experience: December 9, 2021
New York
1 review
1 helpful vote
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Booked my ticket for today, it got cancelled, now i am stuck at the airport, no one is helping me with ASAP tickets, and also escalation department is being rude, this is done deal for me, will never ever advise anyone to use this website or use any kind of help, this is ridiculous and i am very pissed but well lesson learned, call me on *******728 for more info for asap.

Date of experience: December 9, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 130709
Please email this ID at [email protected]

With your booking confirmation number, and we will get in touch with you

Thank you in advance.

Kansas
1 review
0 helpful votes
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Great Service
December 9, 2021

Agent was very helpful and Knowledgeable in her job. Thank you for the ease of the service.

Date of experience: December 9, 2021
California
1 review
0 helpful votes
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Five Star
December 9, 2021

Shelly is good. She has the patience. She got me a very good price with the airlines I have been shopping for. Great job.

Date of experience: December 9, 2021
NL
1 review
0 helpful votes
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Very good
December 9, 2021

The service is very good. The prices are quite acceptable. The car I have chosen was comfortable and clean and worked fine all the time I used it. Thanks a lot.

Date of experience: December 9, 2021
Pennsylvania
3 reviews
0 helpful votes
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Thorough and confidence building
December 9, 2021

The agent was super courteous, patient, sense of humor.

We were actually searching in tandem at one point. When I told him I found a better fair he immediately offered to beat it.

He was very patient walking me through the steps of securing the ticket with my phone. Email follows came immediately and everything was consistent

Very pleased with the experience and got a great fare

Date of experience: December 8, 2021
Texas
2 reviews
0 helpful votes
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Great service
December 8, 2021

The customer service technician I spoke with was great.

Date of experience: December 8, 2021