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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,736 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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Arizona
1 review
0 helpful votes
Follow Annabelle Y.
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This ticket agency advertised $800 plus for a flight from LAX to cebu. The agent named Clooney offered me a premium ticket for a price of $1700. Non stop flight and its Philippine Airlines.And on top of that, I am forced to give a tip… for this agent who booked my flight. My original plan is to get a ticket from Feb 2 to 22. He said, there is no available date. The latest available date is Feb 5. Its a bummer, I only requested a vacation request for 2 weeks. I called the 800 number for a refund. I think the phone intercept the calls. Asap knows where its from. Asap wont refund my ticket. I should have listen to my co worker, who told me asap did not refund her ticket. I wont recommend asap to my friends or family member. They are scummers. When I call asap, the agent is from Cebu Philippines. Beware of a scummer. Beware asap. Wag maniwala sa kanila. Kesyo mura sa advertisement, pagdating sa bayaran, Mahal na. They are fast to do your booking. When it comes to my ticket refund. My phone call will ring and I waited for an hour and nobody answers my phone call to get my refund. Will they give my refund back? I guess not. So, Don't buy asap tickets.

Date of experience: December 18, 2021
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 132041
Please email this ID at [email protected]

With your booking confirmation number, and we will get in touch with you

Thank you in advance.

Washington
1 review
0 helpful votes
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Peggy is awesome
December 18, 2021

Peggy was excellent help me every step on the way and found the perfect flight for me

Date of experience: December 17, 2021
Oregon
1 review
0 helpful votes
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Excellent Results and Customer Servoce
December 18, 2021

Clarence, the agent I worked with, was thorough and timely in presenting options. He stayed on top of my agenda, jumping through multiple hoops presented by a multi leg international itinerary. I really appreciated his patient but persistent, genuinely committed service to get me the flight criteria I wanted at the best possible price.

Date of experience: December 17, 2021
Pennsylvania
2 reviews
0 helpful votes
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ASAP flight review
December 17, 2021

It was great fast and on point. The individual who provide me with service was a true professional. Review

Date of experience: December 17, 2021
Colorado
1 review
0 helpful votes
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Excellent service
December 17, 2021

Brittany was very helpful with great service and respond very quickly

Date of experience: December 17, 2021
New York
1 review
0 helpful votes
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Excellent!
December 17, 2021

Excellent service & customer care! Would highly recommend.

Date of experience: December 17, 2021
Idaho
1 review
1 helpful vote
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Internation flying now requires careful and expert advice. This is exactly what I needed and received. Professional quick service, even though the office I was working through was experiencing a major storm, flooding and other difficulties. In spite of all they were going through they still supplied me with wonderful service.
Job well done!

Date of experience: December 16, 2021
Colorado
1 review
0 helpful votes
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Excellent Customer Service
December 17, 2021

I have contacted a couple of other travel agencies before calling on Asap. I am glad I did because working with Becky on our flight reservations was incomparable with my other experiences. Becky was very helpful, patient and went out of her way to find me the best deal and options available. She obtained her supervisor's approval to provide me with a competitive pricing. I told her with our other pending trip this year, I will certainly consider working with her again. She did a fantastic job in helping me, and I would definitely recommend Asap to all of my friends for our future trips.

Date of experience: December 16, 2021
California
1 review
0 helpful votes
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5 star
December 17, 2021

This is the best customer service i find no I can finally meet my wife again

Date of experience: December 16, 2021
Michigan
1 review
0 helpful votes
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Excellence in service
December 17, 2021

The agent was knowledgeable and found an excellent price for the tickets ordered.

Date of experience: December 16, 2021
California
1 review
0 helpful votes
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Great
December 17, 2021

Godfrey was courteous. The transaction was fast and easy. Will recommend ASAP.

Date of experience: December 16, 2021
Florida
1 review
0 helpful votes
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Me sirvieron con profesionalismo. Todos son excelentes personas y tienen modelos de seguridad para sus clientes muy profesionales. Son únicos en este mercado. Se los aconsejo. Son los mejores.

Date of experience: December 16, 2021
Texas
1 review
0 helpful votes
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Great
December 16, 2021

Wonderful and great service. The agent Michelle is a patient sales

Date of experience: December 16, 2021
Maryland
1 review
0 helpful votes
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Excellent
December 16, 2021

My experience was great. Wisdom was awesome, understanding, knowledgeable and friendly

Date of experience: December 16, 2021
New York
1 review
0 helpful votes
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Bought 2 tickets. The flight was canceled by the airline. We were told we would be getting the money back by the airline.
The airline refunded the tickets to ASAP tickets.
Asap tickets does not want to refund me they claim it was a no show.
They keep on telling me my booking agent will call me back. 2 months later and hasn't happened yet.
A bunch of frauds.

Date of experience: December 15, 2021
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 131207
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Kenya
1 review
0 helpful votes
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Excellent Service
December 15, 2021

I was very stressed, depressed, confused and felt hopeless when the people i thought could help me when i missed my flight were not willing to assist and disappeared. You came to my rescue, even though you charged me something small, you were able to listen and got a solution for me. Thank you Mustafa, you are a gentleman. Keep that good heart and God will bless you more. Thank you for you.

Date of experience: December 15, 2021
Canada
1 review
0 helpful votes
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Vanilla
December 15, 2021

Vanilla is so kind and so supportive
Very personable and professional at the same time
Does her best and so quick on response
Very happy to meet her

Date of experience: December 14, 2021
Canada
1 review
0 helpful votes
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The process was smooth and Doug did a thorough follow-through.

Date of experience: December 14, 2021
Texas
1 review
0 helpful votes
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Santos is an awesome travel agent!
December 14, 2021

Even after his shift, he still assisted me in booking a flight for my father and he made sure, he gave me the best rate there is.
Thank you for your assistance as always. This is the 2nd time booking with ASAP and both times Santos assisted me!

Date of experience: December 14, 2021
Texas
1 review
0 helpful votes
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Nice one
December 14, 2021

Nice that Franklin did it good and fast on time I just want appreciate the for getting it done just on time..

Date of experience: December 14, 2021