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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,771 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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Ohio
1 review
0 helpful votes
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Excellente
April 1, 2022

Gal worked hard trying to find us a rate to fit our budget additionally trying to find best flight time, shirt layovers and less stop overs

Date of experience: March 31, 2022
Rhode Island
1 review
0 helpful votes
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Professionalism
April 1, 2022

Very smooth. Celestine is a wonderful agent and very helpful. I'm appreciative of all her hardwork.

Date of experience: March 31, 2022
Pennsylvania
1 review
0 helpful votes
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Amazing customer service
March 31, 2022

Great agent very helpful and very customer service friendly!

Date of experience: March 31, 2022
Maryland
1 review
0 helpful votes
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Best agency ever
March 31, 2022

Is not my first time I also work with Marvin he was a great experience and now Jopay you are very kind and your voice can make us spend more money but I am broke I will definitely recommand to my family and friends

Date of experience: March 31, 2022
New Jersey
1 review
0 helpful votes
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Donovan the great
March 31, 2022

Great price fast with gd call back. Timing was perfect help me adjust dates for better price was friendly and I was able to store his personal number for futher flight arrangements.

Date of experience: March 31, 2022
Oklahoma
2 reviews
0 helpful votes
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Satisfied with Affirm
March 31, 2022

Great service, my second trip. So helpful and satisfying. I liked this service very much and am truly grateful.

Date of experience: March 31, 2022
New Jersey
2 reviews
0 helpful votes
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Excellent service
March 30, 2022

Customer representative is so courteous, polite and knowledgeable.

Date of experience: March 30, 2022
Mississippi
1 review
0 helpful votes
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Scammers, liers and thieves
April 29, 2022

ASAP Tickets representatives are trained to lie and steal. I purchased 8 tickets from Darshan to travel over seas and stay a month. I was contacted and informed that Saudia Airlines canceled their flight but I was assured that they could get us a flight together as before.
They got 7 of us a flight paying a flight difference and using each one of our insurance of $179 that we purchased. And we had to purchase the insurance again each Incase a flight was late or our luggage was damaged. Then the last one the act like it was impossible to get reservations but I told them to check all reservations if they can't get all the reservations together I do t want it. Now I find out that if the airlines canceled I should not of received a change fee. The notes said I ignited the change. Now the representative masters won't take my call. Continue booking number **************; **************; **************; **************;; **************

+6
Date of experience: March 30, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 151143
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

California
1 review
0 helpful votes
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Flight to Philippines
March 30, 2022

Very good, the representative that helped me is very knowledgeable with her job. Assisted me very well. I would like to give thanks to Marigold. I do appreciate your help in choosing the flight convenient for me.

Date of experience: March 29, 2022
Minnesota
1 review
0 helpful votes
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Steadfast
March 30, 2022

The agent listened very carefully to what my needs were and worked very hard to meet them in a very timely manner. He also checked in to see if I still needed his services after I had not got back to him for a few days. It shows his commitment to his job.

Date of experience: March 29, 2022
New Jersey
1 review
0 helpful votes
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Excellent Service
March 29, 2022

Great agent and great work. Scorpion was very easy to deal with. Never pressured to sell the airline tickets. Was very polite, pleasant and knowledgeable.

Date of experience: March 29, 2022
Alabama
1 review
0 helpful votes
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So Far So Good
March 29, 2022

I was a little hesitant to work with an agent from the Philippines, but he was extremely diligent and went an extra mile to present me with several options. I was impressed!

Date of experience: March 29, 2022
Colorado
1 review
0 helpful votes
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Excellent
March 29, 2022

Was very engaged and personalized. Tix the crew on duty worked tirelessly to make sure the ticket is obtained. Payment was easy to make and the securty were in Places…. Moreover the price was very very good comparing to most site and agent that I checked. Mr Rox knows what he is doing and he lives his job.

Date of experience: March 29, 2022
Georgia
1 review
0 helpful votes
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Happy
March 29, 2022

We had good service and I was happy with the result.
The only thing was they don't allow you to continue without giving a tip which I didn't like

Date of experience: March 29, 2022
Texas
1 review
0 helpful votes
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Cebu homecoming
March 29, 2022

The travel agent Vixen was very helpful and patient. I decided to get the ticket from him. It is my first time to use asap and no regrets.

Date of experience: March 29, 2022
New Jersey
1 review
0 helpful votes
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Good
March 29, 2022

Nice easy nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice mice

Date of experience: March 29, 2022
Pennsylvania
1 review
0 helpful votes
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Very disappointed. The agent didn't tell the exact flight route. They sent the flight route that is shorter time but after I purchase the ticket I notice the actual flight is very long with 2 stop over. Hr is not a good agent. After only the money. Please give him more trainings especially in communicating english language.
Can I cancel this ticket and get another one without charges. I need a shorter route and time because my wife is sick and she cant stay long in the airplane plus 2 stop over. Please help me for this.
Thank you so much. I really appreciate if you could help me to a shorter flight with only 1 stop over.

Date of experience: March 29, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 150843
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Canada
1 review
0 helpful votes
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Excellent service
March 29, 2022

Representative of asap very helpful n informative every questions that I might encounter gave me reassurance n confidence

Date of experience: March 28, 2022
Georgia
1 review
0 helpful votes
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Excellent
March 28, 2022

Most satisfied experience with miss Brenda. She's the best at her job.

Date of experience: March 28, 2022
New York
2 reviews
0 helpful votes
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So far very nice
March 28, 2022

You sell me deserve a PAY RISE. Don't let he go. He was funny. Well spoken and great heap with all my questions PAY RISE

Date of experience: March 28, 2022