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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,754 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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Maryland
1 review
0 helpful votes
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Excellently handled.
April 4, 2022

Very accommodating and so patient with customer, high good relationship.

Date of experience: April 4, 2022
California
1 review
0 helpful votes
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No hassle
April 4, 2022

It was pleasant and the customer seevice rep was knowledgeable, courteous, and very helpful. The transaction was no hassle at all -- easy and convenient.

Date of experience: April 4, 2022
Pennsylvania
1 review
0 helpful votes
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The bomb
April 4, 2022

Lynette is the bomb …. Com Periodt. I loveeeee booking with asp because they make sure they try to give you the lowest price and they make sure you understand your itinerary before you hang up.

Date of experience: April 4, 2022
California
1 review
0 helpful votes
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WOODROW is awesome!
April 4, 2022

Thank you for your patience in helping me find an affordable flight :)

Date of experience: April 3, 2022
Canada
1 review
0 helpful votes
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Above and beyond
April 3, 2022

Rudyard was so helpful as an agent. He is doing beyond hia best just to help the client. He is highly recommendable and an asset to your company. Keep it up!

Date of experience: April 3, 2022
Illinois
1 review
0 helpful votes
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Great Job
April 3, 2022

I was Entertained properly and I got all the help I need. I'm so Thankful for it.

Date of experience: April 3, 2022
South Carolina
1 review
6 helpful votes
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SCAM!
May 3, 2022

They charged my card for agent appreciation. Now they are saying it cannot be refunded. I had a bad experience with travel agent Carmelo.

Date of experience: April 3, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 152039
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Canada
1 review
0 helpful votes
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Excellent
April 3, 2022

The one I'm talking with is agent kidlat since I started talking to him he's nice until I get what I want for my flight ticket … truly deserve for excellent service and I'm going to tell my friends that it is recommended..

Date of experience: April 3, 2022
Michigan
1 review
0 helpful votes
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Great service!
April 2, 2022

Basil was very helpful. He found us the best deal and I am very happy. Thank you very much Basil!

Date of experience: April 2, 2022
Kentucky
1 review
0 helpful votes
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Vice was excellent
April 2, 2022

He was very patient and understanding with what we needed for a client of ours. Excellent service.

Date of experience: April 2, 2022
Florida
1 review
0 helpful votes
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Wonderful. I felt confident that ASAP could do the job and get me the best ticket at the best price

Date of experience: April 2, 2022
Virginia
1 review
0 helpful votes
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Excellent
April 2, 2022

Very friendly agent and helpful.the agent was patient with me and he\lped me through all options available.

Date of experience: April 1, 2022
Oregon
1 review
0 helpful votes
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FRANZ ASAP TICKETS
April 2, 2022

FRANZ,
Has worked with me in getting the best connections and explaining the process. He also returns my calls and works with me.
So many sell you a product and then disappear. I have been happy to work with Franz on my itinerary.

Date of experience: April 1, 2022
Minnesota
1 review
0 helpful votes
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Best help ever!
April 1, 2022

I worked with a great person named Malaya, she was so helpful, understood my needs with my first time traveling over seas. It was a great experience seeing all the deals and she really walked it through with me, every step of the way!

Date of experience: April 1, 2022
Florida
1 review
0 helpful votes
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Service provided by Thalia G
April 1, 2022

Very considerate, flexible and helpful of our needs. Listened and provided several options with flexible dates.

Date of experience: April 1, 2022
Canada
1 review
0 helpful votes
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. After several exchanges of email with Poldark etc, I was informed that will be penalized if $250.00 cause I did my cancel it within the time frame. Isn't that rediculous. Asked them to listen to recorded conversation with these Customer Service.
I 've been dealing with several Airlines & this is the first I had a bad experience & to think it's Philippine company …. What a shame.

Date of experience: April 1, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 151635
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

New York
1 review
0 helpful votes
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Worst airline website
May 1, 2022

On March 28/2022 I purchased two airline ticket from ASAP, it was a big a mistake. Agent they don't care and has no knowledge neither experience. One of the ticket has issue with the last name need to be corrected. I spoke to agent FARALD if he was an agent. He informed me-that the only solution to cancel the flight and we will refund the money to your credit card. I supposed to get refund $700. He only refund $324 from $1200 ticket. I kept calling the last agent a I spoke to told me that we will email you break down. Tell today April i don't receive any Email. Never never ever recommend any one to them.

Date of experience: April 1, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 151633
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Ohio
1 review
0 helpful votes
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Excellente
April 1, 2022

Gal worked hard trying to find us a rate to fit our budget additionally trying to find best flight time, shirt layovers and less stop overs

Date of experience: March 31, 2022
Rhode Island
1 review
0 helpful votes
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Professionalism
April 1, 2022

Very smooth. Celestine is a wonderful agent and very helpful. I'm appreciative of all her hardwork.

Date of experience: March 31, 2022
Pennsylvania
1 review
0 helpful votes
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Amazing customer service
March 31, 2022

Great agent very helpful and very customer service friendly!

Date of experience: March 31, 2022