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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,758 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow derek X.
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Better prices than others.
May 30, 2022

They helped me get a better price on my airline ticket... I searched so many other airline booking sites, they beat all the other prices.

Date of experience: May 30, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Derek, thanks so much for your appreciation. We are delighted that we have been able to meet your expectations! We look forward to working with you again.

Maryland
1 review
0 helpful votes
Follow Elizabeth X.
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Awesome customer service
May 30, 2022

Thank you Samuel for your help. My ticket was booked and I got great help and service. Highly recommend Samuel services

Date of experience: May 30, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hi, Elizabeth! We are so glad you like Samuel's work! We’ll pass along the kind words. Thank you so much for this 5-star review.

Georgia
1 review
0 helpful votes
Follow Alassane E.
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The flyest
May 30, 2022

Best prices best flights
The agents walk you trough the process the easiest and most professional way

Date of experience: May 30, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Alassane, we really appreciate you taking the time to share your experience with us. We will be happy to keep assisting you to the best standards!

Nevada
1 review
0 helpful votes
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[email protected]
May 30, 2022

Very good experience wonderful he was very professional and kind very quick service know what he was doing

Date of experience: May 30, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you for the kind words, Chafia! We’re so happy your visit at went so smoothly. Would you mind sharing with your friends who are due for a service appointment, too? We’d love to continue providing great service to awesome customers like you. Thanks again!

Texas
1 review
0 helpful votes
Follow Nikko Brandale M.
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All questions regarding with the flight was answered even the random ones

Date of experience: May 30, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Nikko! We're so grateful that you take the time to share your feedback with us. It's our pleasure to serve customers like you.
Have a wonderful day!

Georgia
1 review
0 helpful votes
Follow GANESH S.
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I booked the ticket with Asaptickets and my experience is terrible and misleading. When I bought the ticket, the agent confirmed that the ticket has 24 hours cancellation policy with full refund and any ticket you buy has this 24 hours return policy. I had to cancel my ticket the very next day due to my Sons graduation date impact (cancelled within 15 hours), but I was told that the ticket was not eligible for refund and they can only keep the ticket open for 1 year. It was not a small amount that I am willing to loose. Now the agents are not picking up my calls and I am going like a round robin. I am not going to give up until they refund. I will not recommend asaptickets to anyone.

Date of experience: May 29, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 165211
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Colorado
1 review
0 helpful votes
Follow Sheni V.
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Appreciate
May 30, 2022

When there is a major change in my ticket the company email me and also called me to explain the situation. Less than an hour they found me another flight. Greatful for their effort.

Date of experience: May 29, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Sheni, thank you very much for this positive feedback. We are so glad that you liked our work.
Have a wonderful day!

Colorado
2 reviews
2 helpful votes
Follow Mike V.
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Exchange tickets, they really do not try to help make this happen. Even with the same flight numbers just three days apart. They said there was not any seats but if you want to cheapo air there was 50 economy seats available for this date of May 29. Originally scheduled for June 1. I am writing this review because my fly would be leaving at this time today

Date of experience: May 29, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 165209
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Canada
1 review
0 helpful votes
Follow Carla E.
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WE bought tickets from this company for 7 people last May 2021 for our December flight to the Philippines. Come September, their agent named Sharmel told me that our flight is cancelled. We rebooked our flight for April 27 2022. Paid another $200 each person for fare difference just for us to be able to see our families. Starting January they keep on making changes on our itinerary. I can tell that there's something wrong so I started to call Air Canada for our flight and I found out that there's no tickets issued for us! Up to Apr 26, day before our flight, we still don't have our tickets! I keep on telling their agent, Griffith about it and he even talked to Air Canada and got the same answer, there are no tickets issued! We want to get our refunds, but they just keep on promising that we will get our money back! We worked hard for that money and WE WANT IT BACK!

Date of experience: May 29, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 165207
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

California
1 review
0 helpful votes
Follow Jemellee M.
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I will never buy tickets from them again. They tell you to buy protection plan Incase you need to change flights or cancel. This time I actually have to cancel and they charge more than half the cost of my ticket. Charging $500 for a cancellation fee is unheard of. And to change a flight, not allowed they only allowed a change of date not the flight. You have to take the same flight route! So it only I bought protection plan for nothing. I'm loosing $500. And I still have to wait for a call back for a refund! This is fraud! I've been traveling all my life and this is the first! Never again!

Date of experience: May 29, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 165205
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

South Carolina
1 review
0 helpful votes
Follow SUSAN F.
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Very helpful
May 29, 2022

I needed help getting reasonable priced tickets to Poland. Storm not only got the tickets but also walked me through the process. As a Senior Citizen, I appreciated his experience, patience and care. I will recommend ASAP to my friends.

Date of experience: May 28, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Susan, we are thrilled that you loved your experience with us! Storm is truly a very capable agent; we'll pass along the kind words. Thank you for this amazing review and for recommending us.

California
1 review
0 helpful votes
Follow Larry H.
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Portugal & Spain itinerary
May 28, 2022

Ritz was knowledgeable, patient, and friendly! We hope this to be a memorable experience.

Date of experience: May 28, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Larry, thanks for this positive feedback! Ritz will be thrilled to receive such a great rating, thank you.

Texas
1 review
0 helpful votes
Follow Jiena I.
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Smooth and easy!
May 28, 2022

I just booked a flight to Manila in December. Slater my asap agent goes above and beyond to help me find the best deal coz it's peak season and tickets are getting expensive.He's very patient and checked all the options for us. I will surely book my next travel plans with asap ticket.

Date of experience: May 28, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Jiena, seeing that you had a 5-Star experience is the best thing we could hope for! Thank you for your kind words for Slater; we’ll pass along the kind words. We are happy to assist you with your future bookings.

Maryland
1 review
0 helpful votes
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Journey to Lagos.
May 28, 2022

It is indeed a nice deal, my agent Zamora, handled my transaction in a professional manner and I was impressed.; Kudos to her.

Date of experience: May 28, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hi, Ignatius! Thank you so much for this 5-star review. We are so glad you like Zamora’s work; she will definitely be pleased to read your review.

Philippines
1 review
0 helpful votes
Follow Alberto F.
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I was injured in an accident before my flight back to the US. Despite the insurance coverage I bought with my ticket, and having complied with claim requirements, I was not rebooked at a reasonable price nor was a refund of the unused portion of my previous ticket applied to a new ticket I had to buy with another credit card.

Date of experience: May 28, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 164527
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Florida
1 review
0 helpful votes
Follow Thomas L.
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Super review for super service!
May 28, 2022

Quick and great rates! Best place for international tickets. Makisig knew how to help me get the best rate and everything I wanted!

Date of experience: May 28, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Thomas, we are happy that you loved your experience with us and that you are satisfied with your agent Makisig! Thank you for your kind words.

Louisiana
1 review
0 helpful votes
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Helpful
May 28, 2022

He worked with me on finding the best fares so I can save a little. I had a very pleasant person on the other end of the line.

Date of experience: May 28, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello, Emma, thank you for your 5-star review! We strive to exceed the expectations and we're thrilled that you loved the experience with your agent!

Indiana
1 review
0 helpful votes
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A+++ experience!
May 28, 2022

Thank goodness for a patient salesman. Through no fault of our own, the bank put one stumbling block after another in our way. Fortunately, Dmitri stuck with us to make sure we got our tickets. We got better flights for way less money than the other "travel" sites offered. Thank you so much!

Date of experience: May 28, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Francis, we are thrilled that you loved your experience with Dmitri; we will pass along the kind words! Our goal is the total satisfaction of our customers and to provide a positive experience, and it seems we have achieved it. We will be happy to keep assisting you in the future too.

Canada
1 review
0 helpful votes
Follow Vina U.
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It was very smooth transaction. Rusty ( an ASAP ticket agent) had an excellent costumer service. He attended all our queries regarding our tickets and flights. He also helped us regarding the latest covid protocol in the Philippines. Moreover, he patiently gave us travel options, dates and deals that suited to our family preferences. Finally, he had an excellent communication skills as we highly recommended him to our families and friends. Keep it up Rusty! Thank you also for your excellent service.

COLUMNA FAMILY

Date of experience: May 27, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you for the kind words, Vina! We’re so happy your visit at went so smoothly. Would you mind sharing with your friends who are due for a service appointment, too? We’d love to continue providing great service to awesome customers like you. Thanks again!

Maryland
1 review
0 helpful votes
Follow Titilola H.
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Excellent service from Fortune
May 27, 2022

Wonderful! Fortune acted promptly to requests. Service was timely and informative. I will avail myself of your service again and again. Thanks

Date of experience: May 27, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Titilola! We're so grateful that you take the time to share your feedback with us. It's our pleasure to serve customers like you.
Have a wonderful day!