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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,758 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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5/5
June 2, 2022

Best Customer services. Mr. Rave is the best sales man.

Date of experience: June 2, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you Joginder, for your 5-star review! We sincerely appreciate your feedback

Virginia
1 review
0 helpful votes
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Eversince I started inquiring about an airfare to the Philippines, Marnelli is nothing but a big help to me. Very professional, respectful and very accommodating.

Date of experience: June 2, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hi Lelaine! Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!

Georgia
1 review
0 helpful votes
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Booking my round trip flight
June 2, 2022

Effortlessly and seamlessly executed.
Stress level hugely minimized.

Date of experience: June 2, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you Richard! We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.

Illinois
1 review
0 helpful votes
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Kuro went above and beyond to get me a good price on a flight. He was very patient and worked hard to make it happen. Thank you Kuro!

Date of experience: June 2, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you so much, Carmel! It fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day.

New Jersey
1 review
0 helpful votes
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Excellent service
June 2, 2022

My travel agent Saiba who was helping me book my plane ticket was very sufficient and knowledgeable about my best options regarding my overseas flight.
Thank you for all your help Saiba regarding my trip!

Date of experience: June 1, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Dena, seeing that you had a 5-Star experience is the best thing we could hope for. Saiba will definitely be thrilled to read this review! Thank you for your kind words and high appreciation. We will be pleased to serve you again.

Illinois
1 review
0 helpful votes
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Great Representative
June 2, 2022

The experience with the representative was wonderful and she did all the possibly could do in order to make it easier on me to purchase tickets and attempt to find the lowest possible fare.

I will be traveling in a timeframe where the fares are very high and I wanted the shortest possible shrimps watch the agent who is able to fly. Lakan is a good agent and very knowledgeable!

Date of experience: June 1, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Charles, thanks so much for your appreciation. We are delighted that we have been able to meet your expectations! Thank you for your kind words for Lakan. We will be happy to keep assisting you in the future too.

Texas
1 review
0 helpful votes
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The worst travel agency ever in the world, I have informed them three months ahead of our travel for the name changes, and they never return my request until 5 days prior our travel date, nobody knows how to resolve this problem and they are telling me to cancel the TKT and re-book them with new fares plus penalty. The problem there is no connection among agents as well, I won't recommend them to anyone even if they are the last agent to book TKTs with them in the world.

Date of experience: June 1, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 165401
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Arizona
1 review
0 helpful votes
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Roseville was amazing with me.
June 1, 2022

Roseville was very patient with me and my husband.
She tried all options with our tickets to make sure we are happy.
I'm glad she assisted me in last two years.

Date of experience: June 1, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you so much for this amazing review Mersija! We are so happy that you are always satisfied with Roseville. We will definitely pass along the kind words and thank you again for staying true to us!

New York
1 review
0 helpful votes
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@Josie... excellent service
June 1, 2022

Josie was very patient and answered all my questions. Excellent!

Date of experience: June 1, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Bola, thank you for your review. We are thrilled that you loved your experience with Josie!

Connecticut
1 review
0 helpful votes
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I called and got in contact with a wonderful woman Felicia. I got all the information I need in an efficient and professional manner. It was great working with her!

Date of experience: June 1, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Trana, thank you for your kind review. We are happy you enjoyed working with Felicia; she is indeed a very qualified agent and she will be delighted to know about your appreciation!

New York
1 review
0 helpful votes
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Excellent.
June 1, 2022

Very helpful, very polite, very experienced. Great service. Thank you Paco.

Date of experience: June 1, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you, dear Katarina, for sharing your feedback! We are pleased to oblige you and we will pass on your thanks to Paco.

Philippines
1 review
0 helpful votes
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Excellent
June 1, 2022

My agent was so nice and very patient, accommodating and kind.

Date of experience: May 31, 2022
Canada
1 review
0 helpful votes
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Accommodating
May 31, 2022

Customer service was very helpful and courteous, helped me until the end of the transaction.

Date of experience: May 31, 2022
Canada
1 review
0 helpful votes
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Great Service
May 31, 2022

The agent is great in helping me the cheapest ticket going back home!

Date of experience: May 31, 2022
California
2 reviews
0 helpful votes
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Worth It
May 31, 2022

My agent, Habagat, was highly professional, informative and patient through the process of guiding four travelers
With different ultimate destinations and needs through the process. She was mindful of comparative carrier costs and accommodations
And very helpful in guiding us to the best solution for our pocketbooks.

Date of experience: May 31, 2022
Canada
1 review
0 helpful votes
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Great customer service
May 31, 2022

Good customer service. Very helpful and easy to talk to.

Date of experience: May 31, 2022
New York
1 review
1 helpful vote
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ASAP team is not good and I won't recommend to anyone due to false ticketing. Whatever they have discussed initially was not the same at the time of payment. Not sharing enough information to the customer about ticket fare and baggage information. I totally paid 10% ticket amount for ticket production. They have not reschedule the ticket and not taking phone call and not providing proper support and point of contact person for rescheduling
Everything was not real. It is scam. Again I will never recommend to anyone.

Date of experience: May 31, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 165215
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Canada
1 review
4 helpful votes
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They charge you for insurance so you can change your ticket date without penalty! But guess what there's still penalty fee of $150 even tho you have payed $250 per person previously for insurance. They're no help. Took me 6 days to get an answer from them. They don't reply to emails, calls or what'sapp messages. I've been travelling for about 20 years with different agency's. This agency is the worst I have experienced in my opinion It waste of money.

Date of experience: May 31, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 165213
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Canada
1 review
0 helpful votes
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Lana
May 31, 2022

Excellent! I am satisfied with the service that i have received from travel agent named Lana. Thank you for everything.

Date of experience: May 30, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Hadi, we are very pleased that you enjoyed working with our company and especially with agent Lana. Thank you for sharing this great review!

Bahamas
1 review
0 helpful votes
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Ore went above an beyond to assist me in my travel!

Date of experience: May 30, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello James, thank you for your review. We are so happy you enjoyed working with Ore. Have a wonderful trip!