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From the business
ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...
ASAP Tickets Reviews Summary
ASAP Tickets has a rating of 4.8 stars from 8,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.
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Mr. Patron is a wonderful agent who Gide me trough step by step and very patient with me and he made sure everything is correct so god bless him and greatly appreciated
Carrie was so helpful and patient with all my questions. I will definitely use ASAP again and will ask for her!
Thank you so much for this amazing review, Wendy! We are so happy that you are satisfied with Carrie. We will definitely pass along the kind words and thank you again for staying true to us!
Expy was the agent that answered my call for my inquiry for plane tickets to Pinas. He was very nice and answered my questions and explained the importance of having a travel insurance now a days. He also helped me get a better seat for my senior citizen mom. Thank you Expy!
Hi, Michelle! We are so glad you like Expy's work! We’ll pass along the kind words. He is indeed a very qualified and skilled agent! Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.
Booked international flights for my parents in law and because all international flights I've seen so far, even economy, have 2 checked in baggages free but the agent that helped me booked me for just one free. Said it was indicated in the authorization i signed but i am sure i did not see that detail expanded. I was to confirm details of the passengers, enter my payment information and that's it.
Tried to call my agent on the day she said to contact me but she no longer answers my calls and emails. Contacted customer service (which i didnt know that it was) and Francis said he'll transfer the flag to customer service who will be contacting me to resolve the issue. Called the same number found out it was CS and no record of escalation. Person i spoke with insisted that because i did not ask my agent if about the baggages, they are not at fault! Spoke with 5 different agents and all of them just hung up on me.
Boycott asap tickets! Just search for cheap flights and you'll get better deals. Do it yourself!
Now i know why my company decided to withdraw having CS in the Philippines. They don' t know what their title means!
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 166919
Please email this ID at [email protected]
with your booking confirmation number, and we will get in touch with you
Thank you in advance.
Idaho worked with me from the start to the end. She would call me to update me of my purchase. She was very pleasant and gentle.
Thank you so very much Idaho.
Ify.
Hello Ify! Thank you for this touching note. Idaho will definitely be happy to know about your appreciation. It has been our absolute pleasure to serve you, and we hope that you return soon.
So far, so good! Prices are pretty good! Service was on point! Representative was helpful.
Dear Luanne, thanks so much for your appreciation. We are delighted that we have been able to meet your expectations! We really appreciate you being a customer and helping to share the word about us.
Mr Jake was a great help to me took his time and kept working on to find me a better deal!
Dear Dinesh, we are thrilled that you loved your experience with Jake! Thank you for taking the time to leave us a 5-star review. We will be pleased to serve you again.
The young man I had was patient and Kind and talked me through everything that I needed to do. I really appreciated him taking the time to explain everything well to me.
Hello Deener! Thank you for taking the time to share your experience with us! We’re over the moon to know that you’re satisfied with our agents and provided services.
Thankfulness as well as tons of appreciation to Akihiro, Travel Counselor from ASAP Tickets of my most outstanding experience. With Aki's help that I was able to take that very perfect decision for myself. Being very very honest, I would like to thank him in managing my travel plans. Again, thank you, Akihiro, who is fabulous in his work.
Thank you, dear Corazon, for sharing your feedback! We are thrilled that you loved your experience and we will pass on your thanks to Akihiro. He is indeed a very qualified and skilled agent. We will be happy to keep assisting you in the future too.
Idaho was awesome. And always very helpful. She helped in searching for the most affordable and convenient flights.
Thank you so much for this amazing review JR! We are so happy that you are satisfied with Idaho. We will pass along your kind words to her.
Lennon was very patient in understanding our requirement and stayed with us till we completed the process. Thank you very much
Thank you, dear Anitha, for sharing your feedback! We are pleased to oblige you and we will pass on your thanks to Lennon.
For months I have been told that the Airline was not responding to ASAP emails concerning my refunds. Again and again, I am being told the same thing. Yet when I contacted the airline, they provided a remittance to show that the refunds had indeed been sent to ASAP Tickets. When I have asked to speak with a supervisor so that I can see about a resolution, I am told that they will call me back.
I recall them having called me back.
I am retired living on a fixed income and really need to have this money returned (about $2,000) since I don't have deep pockets. It has been months and months. Be very careful with these people.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 166591
Please email this ID at [email protected]
with your booking confirmation number, and we will get in touch with you
Thank you in advance.
Carter who is my agent is very helpful and so patient in dealing with a senior citizen like me. Wish you have more people like him
Thank you so much for this amazing review Corazon! We are so happy that you are satisfied with Carter. We will definitely pass along your kind words to him.
Yr agent was outstanding. Thank you sarfraz. He was so patient and persuasive. Good job
Hello Joyce, thank you for your review. We are happy you enjoyed working with Sarfraz, he will be happy to know about your appreciation!
It was fast and very professional, very nice personality
Dear Larisa, thank you for your review! We strive to provide the best service.
Idaho was great. Very helpful, friendly and nice. Gave me different flight choices to choose
Dear Corazon, we are thrilled that you loved your experience with Idaho! Thank you for your kind words and high appreciation. We will be pleased to serve you again.
I called to cancel my reservation. Taked to 2 different agent cause the agent who helped me first was not avail
Ble. They took care of my request quickly.
Dear Leonordancalan, your review means a lot to us and lets us know we’re on the right track. Thank you for sharing this with us.
Dear Diko, we are happy that you loved your experience with us! Thank you for your kind words and high appreciation.
Thank you travel agent Linda for helping to find a good deal.
Thank you, dear Diosant, for sharing your feedback! We are pleased to oblige you and we will pass on your thanks to Linda.
Had an exceptionally great, helpful experience with travel agent Bubbles in searching and finding the best domestic flight. Very Helpful, patient and provided all necessary information. Will definitely reach out to her again for future flight and travel needs. Very Satisfactory service and even beyond that! Thanks Bubbles! :)
Dear Victoria, we are thrilled that you loved your experience with Bubbles; she is truly a very qualified and experienced agent! Thank you so much for taking the time to leave us this amazing review. Our goal is the total satisfaction of our customers and to provide a positive experience, and it seems we have achieved it. We look forward to hearing from you again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Reza, thank you for your review. We are thrilled that you loved your experience with Patron! We strive to provide the best service and we will be happy to keep assisting you in the future too.