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ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...
ASAP Tickets Reviews Summary
ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.
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Giovanni is indeed a professional guy. I will obviously be contacting him again for my upcoming trips. And I recommend you get your ticket through this Giovanni
Very encouraging indeed. I will like to link my friends and colleagues to this company any time any day. My booking didn't take much time at all.
We are happy to see your 5 star review, hope you will enjoy using your booking.
Easy to communicate with Matahom, he gave his best to satisfy the customer and shows willingness to help. With Trusted kind of act and he do follow up if necessary until the end.
Dear Nenita,
Thank you for your review, Matahom will be motivated to keep height and professional level of the service.
Too much options of long lay over, but customer service (Patpat) able to help us.
Dear Edralin,
Thank you for your honest opinion. We are happy that your agent has managed to find a solution that worked for you!
I have the best experience with ASAP tickets! Berlin, the travel consultant, is the most helpful I have ever had! Excellent service!
Dear Elma,
We are really confident in Berlin's service. We always try and strive to be the BEST!
He is helpful, patient he saves a lot of money for me
Dear Rachid,
We are truly appreciating your opinion. Maradona is really the best!
It was geat with Caroline she listens to details and all the requests the customer gives.
Dear Eunice,
Caroline is a really great agent. We are hoping to hear from you soon!
Dear Denis,
Thank you so much for your kind words. We are really proud of our agent Higgins
Omega was friendly, professional and efficient. I normally book my flights online and since I had a great experience with him I'll probably call him for future travels needs. Thank you Omega!
Dear Angelina,
Thank you for your appreciation. We are sure that Omega is a very great agent!
Great experience and my first time to buy a ticket from them, everything details well explained. I highly recommend to my relatives and friends. 2 thumbs up
Hello Flora! We're so grateful that you take the time to share your feedback with us. It's our pleasure to serve customers like you.
Have a wonderful day!
She understood what exactly i wanted and provided me with a detailed information that i needed
Hello Partheepan!
Thank you for this touching note. It has been our absolute pleasure to serve you, and we hope that you return soon
They don't know or advise customers about travel requirements pertaining to COVID.
They just care about sales and commissions.
My worst experience ever...
Got struck with $810 ticket, twice what I was initially quoted and can't use it to travel..
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 167883
Please email this ID at [email protected]
with your booking confirmation number, and we will get in touch with you
Thank you in advance.
Great person! Add to change some things last minute and he was always patient and kind.
Hi, Abril! We are so glad you like Helsinki's work! We’ll pass along the kind words. Thank you so much for this 5-star review.
Customer service excellent. They were very polite, knowledgeable, and extremely patient.
Dear Martin, thanks so much for your appreciation. We are delighted that we have been able to meet your expectations!
The agent lied that Japan Airlines has no one stop flight going to the Phils. I accepted and paid 2 stop flight and when I found out from other agencies that there was but ASAP refused to change the ticket. They said that they will find out from Travel care I bought from them for $160 and from the airline but never heard from her since. The price from other agencies are $1k lower them and sent screenshots to ASAP. I didn't know that my agent's office is in the Phils so I can't have urgent calls due to time difference. I was passed on to 6 different agents from all over the world who all work from home seeking customer service but they cannot provide any. They said it's only my agent who could assist but nowhere to find. They didn't even provide corporate office or any managers who can help. It was a traumatic experience. They said that entry requirements and documents needed to enter in the Philippines are the customer's responsibilities. So what do I need the travel agency for? Does ASAP conforms with travel agency compliance? They get good reviews because they send survey right after the booking but once you paid the ticket and you had a problem, you're on your own. It's going to be your worst nightmare. I have proof for Mr Alex Weinstein's reference on how his employees operate in writing (via emails). I recommend for all travelers not to use this agency. I even called their office in San Francisco and the gentleman I spoke to hang up on me because I wanted to make an appointment so this issue can be resolved by showing them 23 pages of emails plus emails I sent to my travel agent.
Thank you for letting me express my concern to this agency whose image as 4 star is questionable and untrustworthy. I can provide supporting documents to support my claim
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 167881
Please email this ID at [email protected]
with your booking confirmation number, and we will get in touch with you
Thank you in advance.
The agent was very polite and helpful explained well work the possible way to give me reasonable price thanks for that great customer care
Dear Janiel, thanks for the kind words about our service. We're glad you enjoyed the experience with your agent. Your review means a lot to us and lets us know we’re on the right track!
Mr. Patron is a wonderful agent who Gide me trough step by step and very patient with me and he made sure everything is correct so god bless him and greatly appreciated
Dear Reza, thank you for your review. We are thrilled that you loved your experience with Patron! We strive to provide the best service and we will be happy to keep assisting you in the future too.
Carrie was so helpful and patient with all my questions. I will definitely use ASAP again and will ask for her!
Thank you so much for this amazing review, Wendy! We are so happy that you are satisfied with Carrie. We will definitely pass along the kind words and thank you again for staying true to us!
Expy was the agent that answered my call for my inquiry for plane tickets to Pinas. He was very nice and answered my questions and explained the importance of having a travel insurance now a days. He also helped me get a better seat for my senior citizen mom. Thank you Expy!
Hi, Michelle! We are so glad you like Expy's work! We’ll pass along the kind words. He is indeed a very qualified and skilled agent! Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.
Booked international flights for my parents in law and because all international flights I've seen so far, even economy, have 2 checked in baggages free but the agent that helped me booked me for just one free. Said it was indicated in the authorization i signed but i am sure i did not see that detail expanded. I was to confirm details of the passengers, enter my payment information and that's it.
Tried to call my agent on the day she said to contact me but she no longer answers my calls and emails. Contacted customer service (which i didnt know that it was) and Francis said he'll transfer the flag to customer service who will be contacting me to resolve the issue. Called the same number found out it was CS and no record of escalation. Person i spoke with insisted that because i did not ask my agent if about the baggages, they are not at fault! Spoke with 5 different agents and all of them just hung up on me.
Boycott asap tickets! Just search for cheap flights and you'll get better deals. Do it yourself!
Now i know why my company decided to withdraw having CS in the Philippines. They don' t know what their title means!
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 166919
Please email this ID at [email protected]
with your booking confirmation number, and we will get in touch with you
Thank you in advance.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Solange,
Giovanni will gladly assist you again, we hope to see you again soon.