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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,776 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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North Dakota
1 review
0 helpful votes
Follow Ruby Y.
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Consistent Excellent Service
July 18, 2022

Booking has been easy as always and Sharmel is very accommodating and attentive on your requests

Date of experience: July 18, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Ruby,

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We look forward to serving you for many years to come!

Canada
1 review
0 helpful votes
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Awesome job!
July 18, 2022

It was again a very good conversation with your staff. We were satisfied with the way he handles our re-booking. He gives all informations pertinent to our query. Accomodating and respectful that's why we're so ease to say whatever questions we have had. Thank you and more power to asapticket

Date of experience: July 18, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Ruth,

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime!

Georgia
1 review
5 helpful votes
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Seating
August 17, 2022

I was promise good seating when I purchase the ticket and when I got the tickets they were not any seat assigned. I called and no one assist me in getting my seat assigned. They called and said they will call back and I have not gotten my seat assigned yet. Very disappointed with this transaction. My agent got sick so he could he could not assist me anymore.

Date of experience: July 18, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 175013
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Pennsylvania
1 review
0 helpful votes
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Excellent Service.
July 18, 2022

Ishtar my agent was calm, not pushy and did everything possible to get me the best flight. He was phenomenal!

Date of experience: July 18, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Olaiwola,

Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!

New York
2 reviews
0 helpful votes
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Very friendly staff
July 17, 2022

Aziz was very helpful and ready to answer my questions.
He was very patient and understanding

Date of experience: July 17, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Rina,

We’re happy you had a fantastic time with us!
Thanks for your trust, we’re thankful for amazing customers like you.

Pennsylvania
1 review
0 helpful votes
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Professional & Courteous
July 16, 2022

Gazelle she's helping me for my travel plan very nice fast professional and courteous

Date of experience: July 16, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Iwan,

It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!

Pennsylvania
1 review
0 helpful votes
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Quick, Efficient and Money-Saving
July 16, 2022

Our agent was Sekani, and he was very courteous and thorough. He promptly returned calls and came up with alternatives when needed. He worked hard for us and got us a great price on our trip. This is my second time using ASAP Tickets, and I would certainly use them again.

Date of experience: July 16, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Karen,

We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our agent Sekani. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

New York
1 review
0 helpful votes
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It was excellent
July 16, 2022

Very professional, The person who attended me (Leonidas) was excellent.

Date of experience: July 16, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Luis,

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime!

Turkiye
1 review
1 helpful vote
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Awful after sales service
August 16, 2022

The sales people were relentless in their pursuit to sell the tickets. They promised all sorts of guarantees etc. once we paid for the tickets and the tickets were issued they ignored all calls. The customer service would pass you onto the salesman who never calls back or responds to emails.
They sold me trip planner and vacation planner to Turkey. When the time came to utilize those services, the salesman or the customer service gave me run around. I wonder what happened to that promise by the salesman who insisted that he will be the personal travel consultant etc.

Date of experience: July 16, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 175011
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Florida
1 review
0 helpful votes
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Outstanding service
July 16, 2022

Very pleased with the service, very helpful and patient.

Date of experience: July 15, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

Texas
1 review
0 helpful votes
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Amazing service!
July 16, 2022

Jinky was very kind and worked really hard to help accommodate for my needs when I called!

Date of experience: July 15, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Baylee!
We're so grateful that you take the time to share your feedback with us. It's our pleasure to serve customers like you.
Jinky will definitely be happy to know about your appreciation.
Have a wonderful day!

Florida
1 review
0 helpful votes
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ASAP tickets are scammers
August 15, 2022

I had worst experiences with ASAP tickets. Bought ticket for India on 12/27/2021 went to India while return my co passenger who was my brother got Covid tried to extend my return to US got hold of customer service in Philippines, very rude, unprofessional and bunch of scammers in Philippines. Just to avoid no show I called ASAP tickets 14 times from India between 25th Feb to 28th Feb 2022 all in vain. Called ASAP 5 times since March for the refund but nobody bother to get intouch with me yet. Don't use ASAP tickets, they treat their customer as a piece of $#*! especially their staff at Philippines are rude to US citizen.

Date of experience: July 15, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 175009
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Colorado
1 review
0 helpful votes
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Tip to manila at christmas
July 15, 2022

She gave what I needed and very courteous and patient.

Date of experience: July 15, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Mercedes,
Thank you so much for giving us 5 stars. You made our day!
It's our pleasure to serve customers like you.

Louisiana
1 review
0 helpful votes
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Absolutely with ASAP I had the best experience purchasing my 2 tickets to Managua, Nicaragua C. A. To spent Christmas to come back January 2023 with Ms Alorica at *******797 she definitely has patience and excellent Customer Service Agent experience dealing with us travelers and general public am sure of that.

Very rare to find someone to her standards.

"I will recommend Ms Alorica for your future traveling anywhere in the world."

Date of experience: July 15, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you Linda, for your 5-star review! We sincerely appreciate your feedback.
Thank you for giving us the chance to serve you.

California
1 review
0 helpful votes
Follow PAULINE I.
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Judy took care of everything I needed. She's amazing.

Date of experience: July 15, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 175007
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Texas
1 review
0 helpful votes
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Great service
July 15, 2022

Ernie was a great great help. I really appreciate his patience. Thank you Ernie

Date of experience: July 15, 2022
Candice J. — ASAP Tickets Rep
over a year old

Ernie will definitely be happy to know about your appreciation.
Thank you so much for sharing this with us.
We’re grateful that we had the opportunity to serve you.

Nevada
1 review
0 helpful votes
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Jayesh was great!
July 15, 2022

I had a great experience and will use ASAP again. I think this surveyed sucks because I can put as many characters in here as I want

Date of experience: July 14, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Royden,
We’re so happy to hear from you!
Thank you for reaching out and providing us with valuable feedback and can’t wait to serve you again.
Have a wonderful day!

Oregon
1 review
0 helpful votes
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Excellent customer service
July 15, 2022

I am very satisfied with the customer service accorded to me by Khalila and would recommend her to my relatives and friends who would go to the Philippines for a vacation or leisure trip

Date of experience: July 14, 2022
Virginia
1 review
0 helpful votes
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Experience
July 14, 2022

The agent was very helpful and the booking was simple. Quick and easy. Will recommend.

Date of experience: July 14, 2022
Michigan
1 review
0 helpful votes
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Give her a 10
July 14, 2022

It was beautiful she was very interested in what want never gave up We called each other back with changes an she still held it together i give her a 10

Date of experience: July 14, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Kim,
We are very glad hearing your experience with us. Your feedback is highly appreciated.
Thank you for sharing and for choosing us.