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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,708 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,365
quality
4,055
This company responds to reviews on average within 0 days

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California
1 review
0 helpful votes
Follow SHAM Z.
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Good service very good satisfied
September 10, 2022

Good service very good satisfied. Had trouble finding ticket but you guys were very helpful.

Date of experience: September 10, 2022
Candice J. — ASAP Tickets Rep
over a year old

We are really appreciate you being our customer, Thanks for this review.

Rhode Island
1 review
0 helpful votes
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Excellent service
September 10, 2022

My agent was quick, polite, patient, and found a very economical round trip ticket to Spain. I will use him again next time I travel.

Date of experience: September 10, 2022
Candice J. — ASAP Tickets Rep
over a year old

We will wait to see you here again soon, thank you for your feedback!

West Virginia
1 review
0 helpful votes
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Vani
September 10, 2022

Very good nice person to work with very helpful very friendly will use vani in the future for more travel

Date of experience: September 10, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you Thurman, for your 5-star review! We love hearing from you! Thank you for leaving feedback for us.

Texas
2 reviews
0 helpful votes
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Lars
September 10, 2022

Lars was helpful, polite and thorough. He did a great job booking my flight and finding me a fare that was reasonable!

Date of experience: September 10, 2022
Nevada
1 review
0 helpful votes
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ASAP Tickets for EASY TRAVEL
September 10, 2022

Just attracted upon seeing in the Facebook... I inquired and got all the help right away... so easy and very comfortable to deal with...

Date of experience: September 9, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you Angelito, we are happy to see that you preferred your service.

Canada
1 review
0 helpful votes
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Excellent
September 10, 2022

I have a wonderful experienced with your agent Aadhya. She was very courteous and polite. She answered all my questions and explained it very well. She even let me know the the advantages and disadvantages regarding the travel protection insurance. Aadhya is an asset to your company. She did an excellent job. I am going to get in touch with your company or I should say with her on our next trip in July 2023.

Date of experience: September 9, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you for this nice feedback, Aadhya will be happy to assist you again.

Canada
1 review
0 helpful votes
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Excellent!
September 9, 2022

Very patient, good customer service and very knowledgeable.

Date of experience: September 9, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thanks for sharing with community your review we are here for you every time.

Texas
1 review
0 helpful votes
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Great Customer service experience
September 9, 2022

Estelle is very patient, professional, and helpful. She helped us secure a ticket that best meet our needs.

Date of experience: September 9, 2022
Candice J. — ASAP Tickets Rep
over a year old

We are happy to see that you had 5 star experience with our company, Estelle will be glad to see your review.

Texas
1 review
0 helpful votes
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Awesome
September 9, 2022

Bibam was totally helpful and very pleasant to talk to; He helped me get the best price and he explained everything in detail.

Date of experience: September 9, 2022
Candice J. — ASAP Tickets Rep
over a year old

Nice to see that our agent was helpful for you, Thank you for this Awesome review.

California
1 review
0 helpful votes
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Wonderful experience with the travel agent regarding a flight booking with asap tickets for the first time. I surely book my future flight with asap tickets. All questions are honestly and fairly answered by travel agent.

Date of experience: September 8, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hi Ferdinand,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Massachusetts
1 review
0 helpful votes
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Excellent service
September 8, 2022

A very courteous and helpful representative. Chezki, was very patient and very enthusiastic to help us save money on our airline tickets. I had to change travel dates multiple times, but Chezki was patient and went through all the different dates and multiple airports to find the best rate.

Date of experience: September 8, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Nima,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Canada
1 review
0 helpful votes
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A bit of confusión but solved issue
September 8, 2022

I was not sure if my reservation was valid but after a long check I found there weren't any problems..

Date of experience: September 8, 2022
Candice J. — ASAP Tickets Rep
over a year old

We really appreciate you sharing your review of our service. Thank you!

New Jersey
1 review
0 helpful votes
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Our experience with ASAP on our travel plan and schedule was so great and excellent. My son, husband and I are so lucky and thankful for DEWEY C for assisting us in the completion of our travel plan. She's very patient and accommodating to all our needs. "KEEP IT UP"

Date of experience: September 8, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

Texas
1 review
0 helpful votes
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Rashford was stellar
September 7, 2022

My husband and I are very appreciative for Rashford and his diligent service. We are both equally satisfied with how he's stayed on top of things and got us the best available price for such a short notice trip. We will be using him for future trips, give him a promotion!

Date of experience: September 7, 2022
Candice J. — ASAP Tickets Rep
over a year old

Your feedback means a lot to our team. Thank you for taking the time to leave us this review! Hope to see you come again soon.

California
1 review
0 helpful votes
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Nice talking to my travel agent alveo
September 7, 2022

I Get stress so easily coz I'm having anxiety but thanks to my travel agent Mr Alveo his so patience enough to understand me

Date of experience: September 7, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you very much for sharing your review. We love hearing from our customers. We're happy that Agent Alveo was able to comfort you along the way.

Minnesota
1 review
0 helpful votes
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Great experience
September 7, 2022

Great experience. Tabitha was very attentive and helped me out.

Date of experience: September 7, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Jemilatu,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

New York
1 review
0 helpful votes
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Excellent Service
September 6, 2022

Fits was very knowledgeable and helpful. He walked me through the whole process and explained everything to me as we went. I am not familiar with airlines and reservations etc. so Fitz was quite patient with me. Thank you.

Date of experience: September 6, 2022
Candice J. — ASAP Tickets Rep
over a year old

Amazing feedback. Thank you so much for giving us 5 stars!

Colorado
1 review
0 helpful votes
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Very helpful
September 6, 2022

Excellent service even when I had connection problems on my end.

Date of experience: September 6, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

California
1 review
0 helpful votes
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Buyer beware we booked flights with ASAP tickets with a live agent for June 2nd SFO to Athens and our connection flight was cancelled. We have been going back an forth by e-mail getting nowhere with their customer service team. With all the problems flying these days you should book directly with an airline. 12 people out of SFO had flights cancelled and we were left abandoned in Zurich trying to get to Athens without any means to get a new flight. It was pretty scary sitting on hold for 5 hours with United Airlines to finally get a connecting flight. Many of the 12 who booked direct were able to get a flight out same day but others like us had to wait in an airport without any options but sit on hold hoping to get through to a live customer service person. We saw people buy tickets out of pocket because they couldn't get thru to anyone and can only imagine what they are going thru now for reimbursement. It was the worst travel experience we've had and I since this is still dragging out I'm not buying any new flights overseas. From a former travel lover waiting it out.

Date of experience: September 5, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 188491
You have the possibility to reach us anytime emailing this ID at [email protected]

Thank you in advance.

Canada
1 review
0 helpful votes
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Thanks for your help in booking flights. You guys are so professional and amazing

Date of experience: September 5, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you so much for giving us 5 stars. You made our day!