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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,746 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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Florida
1 review
0 helpful votes
Follow GLADYS I.
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Good afternoon Jamal,
I Will sent u a voucher that I paid for carry on please address situation because in my way back to the 7th the airline will charge me again please emailed me Back or call me my sister in-laws flight was a nightmare they still at the airport flight was cxl 2 time going from Newark Airport and going from JFK cancel also please call me ASAP
Thank you
Rebeca
*******635

Date of experience: January 1, 2023
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 212987
You have the possibility to reach us anytime emailing this ID at [email protected]

Thank you in advance.

Nevada
1 review
0 helpful votes
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Good service
January 1, 2023

Still waiting for our return flight sitting arrangements until now and I was told the agent will get back to me.

Date of experience: January 1, 2023
Candice J. ASAP Tickets Rep
over a year old

Dear Ottothan,

Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!

Ohio
1 review
0 helpful votes
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Service by Chester
December 30, 2022

Chester worked very hard to book the trip for my nephew coming from Manila, & for my trip going to Manila. He was very patient & spent the necessary time to help me. I highly recommend Chester.

Date of experience: December 30, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Violeta,

We’re happy you had a fantastic time with us!
Thanks for your trust, we’re thankful for amazing customers like you.

Canada
1 review
0 helpful votes
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Exceptional Travel agent!
December 30, 2022

Fernando the travel agent I would give 10 start for his exceptional prompt repose, professionalism and his transparency in this transaction I was surprised with is exceptional service I can confidently recommend Fernando and ASAP to any of my friend & family I'll be now your happy long term client.

Date of experience: December 30, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Mitseh,

Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!

Nevada
1 review
0 helpful votes
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Customer Service
December 30, 2022

She was great in all aspects, good communication skills, good moral,

Date of experience: December 30, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Constance,

We’re happy you had a fantastic time with us!
Thanks for your trust, we’re thankful for amazing customers like you.

New York
1 review
0 helpful votes
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Hampton is the BEST
December 30, 2022

I have used Hampton's expertise on three trips so far and I am highly impressed with the attention he places on getting me what I want at the best price possible. I highly recommend his services.

Date of experience: December 30, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Cecilia,

We’re happy you had a fantastic time with us!
Thanks for your trust, we’re thankful for amazing customers like you.

California
1 review
0 helpful votes
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Service with a smile
December 30, 2022

Rainbow was very patient with all the issues I was having with my sign ins and helped me get a great price on tickets so late.

Date of experience: December 30, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Michael,

We’re happy you had a fantastic time with us!
Thanks for your trust, we’re thankful for amazing customers like you.

Maryland
1 review
0 helpful votes
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Very satisfied with my agent Dyosa
December 30, 2022

I was trying to call for the first time to check and see if I can get a ticket to fly to Philippines since it's a last minute decision; agent was very helpful and assisted me all the way and even followed up the following day, walked me through my itinerary and explained everything.It's very comforting. Thank you.

Date of experience: December 29, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Grace,

We’re happy you had a fantastic time with us!
Thanks for your trust, we’re thankful for amazing customers like you.

Arizona
2 reviews
0 helpful votes
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Tickets
December 29, 2022

Asap agent was very cordial and friendly, great service, great prices!

Date of experience: December 29, 2022
Candice J. ASAP Tickets Rep
over a year old

Thanks so much for giving us your take on how we are doing Jay. We're glad that customers like you are having a great experience booking through our agency!

Massachusetts
1 review
0 helpful votes
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It was extremely helpful
December 29, 2022

He took the time to listen to what I wanted and look for my flights

Date of experience: December 29, 2022
Candice J. ASAP Tickets Rep
over a year old

Hello Sunday,
We are incredibly grateful that you took the time out to leave us a 5-Star review.

Colorado
1 review
0 helpful votes
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Excellent Customer Service by Zidan!
December 28, 2022

Zidan was very knowledgeable and only wanted
To make sure that he could deliver the best service
He could give. Pleasant, professional, courteous!

Date of experience: December 28, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Charito,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

California
1 review
0 helpful votes
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Curious.
December 28, 2022

Glad we got the price we got. Not happy about the experience using my debit card. As a result of not being able to use said card and feeling like I wasn't secure in my transaction because of my CVV number I am having my debit card replaced. My bank said there was no problem with the card.

Date of experience: December 28, 2022
Candice J. ASAP Tickets Rep
over a year old

Thank you so much for this review Joseph. We really appreciate you being a customer. We’re here for you anytime and will make sure that your next experience will be at the highest level.

California
1 review
0 helpful votes
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Great business
December 28, 2022

The representative was very cooperative and helpful in providing for my needs

Date of experience: December 28, 2022
Candice J. ASAP Tickets Rep
over a year old

Greetings John,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Florida
2 reviews
0 helpful votes
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Ticket purchase
December 28, 2022

Holly was professional and patient. Very courteous and informative.

Date of experience: December 28, 2022
Candice J. ASAP Tickets Rep
over a year old

Hi Rolando,
We are incredibly grateful that you took the time out to leave us a 5-Star review - we are deeply thankful.

Canada
1 review
0 helpful votes
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Very helpful
December 28, 2022

Mona is very helpful. She was looking the best price for me.

Date of experience: December 27, 2022
Candice J. ASAP Tickets Rep
over a year old

Aloha Elsie,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.

Massachusetts
1 review
0 helpful votes
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OMG! Ask for Artemis!
December 27, 2022

Never have I had a more dedicated person assist me in making travel arrangements. I usually book my own air, this time I just couldn't find a good fit for the river cruise I had booked. The cruise line was offering air for hundreds more and very long layovers. Artemis just kept checking until we found something that worked well. AMAZING

Date of experience: December 27, 2022
Candice J. ASAP Tickets Rep
over a year old

Hello Maggie,
We're happy to see that you had a 5-Star experience and to know that the services were provided at the highest level possible!

California
1 review
0 helpful votes
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Chardonnay is Great!
December 27, 2022

Chardonnay is an excellent travel agent. She is patient, accommodating, and helpful. She communicated everything clearly.

Date of experience: December 27, 2022
Candice J. ASAP Tickets Rep
over a year old

Greetings Richard,
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our agency!

California
1 review
0 helpful votes
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Makena was AWESOME
December 27, 2022

It was seamless from beginning to end. McKenna gave every question a thorough answer. And he saved me time and money. It doesn't get better than this!

Date of experience: December 27, 2022
Candice J. ASAP Tickets Rep
over a year old

Hi Linda,
We are incredibly grateful that you took the time out to leave us a 5-Star review - it is deeply appreciated.

Maryland
1 review
0 helpful votes
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Booking Flights with ASAP
December 27, 2022

I am pleased at how Chicago (the ASAP Staff) helped me all the way from looking for a flight according to my budget and time frame up to booking my flight from USA to the Philippines. Chicago was very courteous, kind and patient as he walked me through the purchase of our tickets and explained the flight #, aircraft and layovers, as well.Furthermore, Chicago explained how the travel protection is imperative to the passenger's benefit but did not coerce me. I purchased the travel protection anyway, as I always did in my previous travels. I am looking forward to book with ASAP in my future travels.Way to go ASAP, and good job Chicago!

Date of experience: December 27, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Sarah,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

California
1 review
0 helpful votes
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Amazing
December 27, 2022

It was quick transaction. Shyed was very helpful. It was a last minute booking due to airline cancellation.

Date of experience: December 26, 2022
Candice J. ASAP Tickets Rep
over a year old

Hello Eleanor,
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience and we can't wait to be of assistance again!