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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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California
1 review
0 helpful votes
Follow KENNETH J.
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Easy as it gets.
January 17, 2023

Very professional and courteous along with being extremely knowledgeable.

Date of experience: January 17, 2023
Candice J. — ASAP Tickets Rep
over a year old

Dear Kenneth, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!

Ohio
1 review
0 helpful votes
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Columbus to Lagos
January 17, 2023

Conchita was awesome! Will definitely use her, and ASAP tickets again and again. She found the cheapest price for me.

Date of experience: January 17, 2023
Candice J. — ASAP Tickets Rep
over a year old

Thank you so much! It fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day.

GB
1 review
1 helpful vote
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My payment was rejected twice by my bank as the company has not filed correct information in line with fraud prevention regulations. Avoid.

Date of experience: January 17, 2023
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 216367
You have the possibility to reach us anytime emailing this ID at [email protected]

Thank you in advance.

Kansas
1 review
0 helpful votes
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Good job
January 16, 2023

Jimboy did a good job by taking care of all the details and trying to get me a good price to for my flight. I recommend him for booking flights in the future.

Date of experience: January 16, 2023
Candice J. — ASAP Tickets Rep
over a year old

We’re so grateful that you took the time out of your day to share your review with us. We’ll make sure that your customer representative Jimboy receives your kind feedback. It will make their day!

Latvia
1 review
0 helpful votes
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Very Good service!
January 16, 2023

My agent was very helpful and has a lot of patience to find the flight that we need. I would definitely recommend him to others as he was very patient and helpful.

Date of experience: January 16, 2023
Candice J. — ASAP Tickets Rep
over a year old

Thank you for your kind words, Jana. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected while working with us. We look forward to the next time we’re able to serve you again. Have a wonderful day!

New York
1 review
0 helpful votes
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Very satisfied with the service
January 14, 2023

I made couple of plane reservations with Asap.and it was always a great experience especially the agent pihu. She's so helpful and patient.

Date of experience: January 14, 2023
Candice J. — ASAP Tickets Rep
over a year old

Hello Mahbubur,
We’re so happy to hear from you!
Thank you for reaching out and providing us with valuable feedback.
Have a wonderful day!

Florida
1 review
0 helpful votes
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Recommendable
January 14, 2023

Ulthred the agent is so patient to find me cheaper fares. He gave me different quotes & price matched whatever cheaper rate I found from other sites. He is so accommodating & helpful,

Date of experience: January 14, 2023
Candice J. — ASAP Tickets Rep
over a year old

Hello Jenylyn,
We’re so happy to hear from you!
Thank you for reaching out and providing us with valuable feedback.
Have a wonderful day!

California
1 review
0 helpful votes
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Consistently THE BEST
January 13, 2023

I have used their services, specifically an agent "Poorvi." She again proved her expertise in finding exactly what you want for the lowest price possible

Date of experience: January 13, 2023
Candice J. — ASAP Tickets Rep
over a year old

We’re so grateful that you took the time out of your day to share your review with us, William. We’ll make sure that your customer representative Poorvi receives your kind feedback. It will make their day!

Oregon
2 reviews
0 helpful votes
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Prompt, efficient, saved me money and time, friendly, and professional

Date of experience: January 13, 2023
Candice J. — ASAP Tickets Rep
over a year old

Hi Robert,Thank you for the 5-star review! We value your feedback and can’t wait to serve you again. Fernando will be happy receive your feedback!

Washington
1 review
0 helpful votes
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Satisfaction
January 13, 2023

Patience explains with understanding. Very respectful and helpful.

Date of experience: January 12, 2023
Candice J. — ASAP Tickets Rep
over a year old

Thank you for your kind words, Sanna. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected while working with us. We look forward to the next time we’re able to serve you again. Have a wonderful day!

Ohio
1 review
0 helpful votes
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GANCHORRE TRIP
January 12, 2023

Lockhart is outstanding in taking care of my transaction. He is very informative. He provided information not just about the tickets but the total travel requirements and other information. If i have a business, I will hie him in a second.

Date of experience: January 12, 2023
Candice J. — ASAP Tickets Rep
over a year old

Thank you for your kind words, Virgilio. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected while working with us. We look forward to the next time we’re able to serve you again. Have a wonderful day!

Vermont
1 review
0 helpful votes
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Kind patient service
January 12, 2023

Rod$#*! was so helpful and patient with the various changes I needed to make to my itinerary.
I plan to book my tickets through your company with Rod$#*!s help, in my future travels.

Date of experience: January 12, 2023
Candice J. — ASAP Tickets Rep
over a year old

Thank you for this touching note. It has been our absolute pleasure to serve you, and we hope that you return soon.

Canada
2 reviews
0 helpful votes
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No hassle customer service
January 12, 2023

Very corteous with sense of humor. Hope in future to do business with asap again.

Date of experience: January 12, 2023
Candice J. — ASAP Tickets Rep
over a year old

Hi Napoleon! We want you to know how much we appreciate your review. Our staff works hard every day to give you the best experience possible. I’ll make sure to share your feedback with them. They’ll be thrilled to know their hard work has paid off.

California
1 review
0 helpful votes
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I saw asap on my cellphone via facebook regarding their flight service so I called them and
Answered by Adam who guide us all the way to booking.

Date of experience: January 12, 2023
Candice J. — ASAP Tickets Rep
over a year old

Thanks Antonio! It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire team receives your feedback and especially Adam – they’ll be thrilled to hear your kind words.

Indiana
1 review
0 helpful votes
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Awsome service
January 12, 2023

Fast and friendly service. Mr. Scola did great job but forgot to mention 13 plus hours of layover for seniors. Got a great deal though and are thankful.

Date of experience: January 12, 2023
Candice J. — ASAP Tickets Rep
over a year old

We’re so grateful that you took the time out of your day to share your review with us, Sher. We’ll make sure that your customer representative Scola receives your kind feedback. It will make their day!

Texas
1 review
0 helpful votes
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Ticket purchased
January 12, 2023

I was happy with the support provided by the agent. I got the most reasonable price for the trip that i want. I did not get the price that i want due to the time frame offered but overall i am a happy customer.

Date of experience: January 12, 2023
Candice J. — ASAP Tickets Rep
over a year old

Thank you for your kind words, Regin. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected while working with us. We look forward to the next time we’re able to serve you again. Have a wonderful day!

Missouri
1 review
1 helpful vote
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Dissatisfied
February 10, 2023

Very dissatisfied with the service and response we are getting from ASAP tickets now. You were so friendly and helpful when we made the reservation and now we are supposed to do our own leg work. This is unacceptable. I paid almost $3,000 for this ticket. I don't have that kind of money laying around. Someone needs to help myself and my travel mate with this matter. Thank you!

Date of experience: January 11, 2023
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 215619
You have the possibility to reach us anytime emailing this ID at [email protected]

Thank you in advance.

Canada
1 review
0 helpful votes
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Great service
January 11, 2023

Very pleasant personnel, willing to be of service, patient and polite

Date of experience: January 11, 2023
Candice J. — ASAP Tickets Rep
over a year old

Dear Josefina,
We are so grateful for your review. Thanks for sharing your rating with us and the community.

Illinois
1 review
0 helpful votes
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Tickets
January 11, 2023

Top notch service, keep it up. Travel agent was very knowledgeable, very understanding, couldn't ask for more.

Date of experience: January 11, 2023
Candice J. — ASAP Tickets Rep
over a year old

Dear Pat,
We are so grateful for your review. Thanks for sharing your rating with us and the community.

Indiana
1 review
0 helpful votes
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Ease of use
January 11, 2023

This is the second time I've used ASAP tickets, it is easy to use and they walk you through your booking details

Date of experience: January 11, 2023
Candice J. — ASAP Tickets Rep
over a year old

Dear John,
We are so grateful for your review. Thanks for sharing your rating with us and the community.