Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ASAP Tickets

ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
See all photos
How would you rate ASAP Tickets?
grey stargrey stargrey stargrey stargrey star

ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,736 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow KAYLA N.
Unfollow KAYLA N.
Share Review
Report Review

Ticket purchase
January 30, 2023

My agent is very pleasant. She gave me a lot of options regarding my flight. This is my first time in ASAP.
I will surely purchase a ticket in ASAP if ever i will be travelling again.

Date of experience: January 30, 2023
Candice J. — ASAP Tickets Rep
over a year old

Thanks for your 5-star review! We sincerely appreciate your feedback.

New York
1 review
0 helpful votes
Follow Zdenek L.
Unfollow Zdenek L.
Share Review
Report Review

Budapest
January 30, 2023

The person was very helpful and patient and I can't say anything bad about

Date of experience: January 30, 2023
Candice J. — ASAP Tickets Rep
over a year old

Thank you so much for giving us 5 stars. You made our day!

Ohio
1 review
0 helpful votes
Follow JOYCE S.
Unfollow JOYCE S.
Share Review
Report Review

Caring
January 29, 2023

He was nice and took his time with me, that was very nice of him and he didn't hang up untill he made sure everything was done

Date of experience: January 29, 2023
Candice J. — ASAP Tickets Rep
over a year old

Dear Joyce, thank you for the review! Your feedback is much appreciated and helps our team improve.

Canada
1 review
0 helpful votes
Follow Cat M.
Unfollow Cat M.
Share Review
Report Review

Harassment and Robbery
February 28, 2023

The agent is offering a lower fare. Before we made a deal he offered and push you hard to get the insurance. I declined it. They took money from my two cards cause I split the payments. They said they will email the ticket. When I woke up opened my phone and checked my email. I didn't get any. So I called them they never answered so I sent an email. Good thing they replied and this is the robbery part. They wont issue the ticket cause the airlines wont allow it. Are you kidding me, you are selling a ticket that has no approval from the airlines? Where in world you come from? You withdrawn money from my cards and you will not issue the ticket. You are robbing me. It's not my fault why the airlines wont issue. Why are you selling ticket with no permission from the airlines. You are a liar, making false advertisement and robbing your costumer. Good thing you return my money. But still you are a liar, a user and fake advertiser. Don't ever allow this agency to victimize another costumer like me.

Date of experience: January 28, 2023
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 219501
You have the possibility to reach us anytime emailing this ID at [email protected]

Thank you in advance.

New York
1 review
0 helpful votes
Follow Ifeoma E.
Unfollow Ifeoma E.
Share Review
Report Review

ASAP Tickets is Deceiful
February 25, 2023

ASAP Tickets is not transparent. The company is deceitful and lies when it comes to paying additional 10% of your flight ticket and refunding your your money if there is an emergency or challenge that you cannot travel. When I purchased my ticket in December 2022, I was advised by one of the agents, Michelle that if a pay additional 10% of the ticket and I am unable to travel, the payment will be refunded. I paid the additional 10% of the flight ticket. Unable to travel, ASAP Tickets states that they cannot refund me the money because the airline does not refund money. I specifically asked about refund if I do not travel, and I was told yes if I pay additional 10% of the flight ticket. ASAP Tickets should have been clear to me when I was purchasing flights tickets that the airline do not refund, especially when I asked and Michelle knew that I wanted a refundable flight ticket in case if there is an emergency. If you are looking for a refundable ticket, do not buy from ASAP Tickets.

Date of experience: January 26, 2023
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 218947
Unfortunately, we were not able to locate your booking with us with the provided information. Please e-mail us with the provided ID number at [email protected],
So we could provide you with the needful assistance.

Thank you in advance.

Canada
1 review
0 helpful votes
Follow KYAN W.
Unfollow KYAN W.
Share Review
Report Review

You guys never disappoint
January 26, 2023

After frustration looking for a last minute flight I remembered your effort put in on a previous experience and tried your company again. Once again you made it happen within budget and we're happy to do it. Thank you. Love booking through asap.

Date of experience: January 26, 2023
Candice J. — ASAP Tickets Rep
over a year old

Dear Kyan, Thank you for the wonderful feedback! We hope to see you again soon.

Ohio
1 review
0 helpful votes
Follow Omar S.
Unfollow Omar S.
Share Review
Report Review

Unprofessional agent
February 25, 2023

Aadhya she didn't wanna issue my ticket after I received a conformation and charged my credit card. The reason being I didn't purchase premier protection plan and plus I didn't tip her well. WOW that's all I have to say.

Date of experience: January 25, 2023
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 218945
You have the possibility to reach us anytime emailing this ID at [email protected]

Thank you in advance.

Canada
1 review
0 helpful votes
Follow GERMAINE L.
Unfollow GERMAINE L.
Share Review
Report Review

Very pleasant person on the phone
January 25, 2023

Helpful setting dates and concern for my booking a ticket.

Date of experience: January 25, 2023
Candice J. — ASAP Tickets Rep
over a year old

Dear Germaine, We're happy to see your positive review! We hope to see you again soon.

Texas
1 review
0 helpful votes
Follow JACQUELINE F.
Unfollow JACQUELINE F.
Share Review
Report Review

Helpful and Patients
January 25, 2023

My agent Calvin B was very helpful and nice and patient.

Date of experience: January 25, 2023
Candice J. — ASAP Tickets Rep
over a year old

Dear Jacqueline, Thanks a lot for the kind words! Agent Calvin will be more than happy to hear of your feedback.

Nevada
1 review
0 helpful votes
Follow EDNA P.
Unfollow EDNA P.
Share Review
Report Review

Excellent service
January 24, 2023

Abed provided an exceptional customer service. He was able to book the tickets with no issues. Thank you for helping and going above and beyond.

Date of experience: January 24, 2023
Candice J. — ASAP Tickets Rep
over a year old

Dear Edna,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.

Minnesota
1 review
0 helpful votes
Follow Nathan C.
Unfollow Nathan C.
Share Review
Report Review

Always great service
January 24, 2023

Florida has always been great at helping us get the best price and best flight.

Date of experience: January 24, 2023
Candice J. — ASAP Tickets Rep
over a year old

Hi Nathan,
We are incredibly grateful that you took the time out to leave us a 5-Star review.

Rhode Island
1 review
0 helpful votes
Follow HT M.
Unfollow HT M.
Share Review
Report Review

Fantastic service
January 23, 2023

Sales department Took time understand my needs. Help me out. Lowest cheapest tickets

Date of experience: January 23, 2023
Candice J. — ASAP Tickets Rep
over a year old

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Turkiye
2 reviews
1 helpful vote
Follow LEVENT T.
Unfollow LEVENT T.
Share Review
Report Review

Very helpful
January 23, 2023

Good customer service very helpful knowledgeable knowing the business

Date of experience: January 22, 2023
Candice J. — ASAP Tickets Rep
over a year old

Hi Levent, Thank you so much for giving us 5 stars. You made our day!

Canada
1 review
0 helpful votes
Follow Dishin P.
Unfollow Dishin P.
Share Review
Report Review

Awesome
January 23, 2023

Got a ticket from the asapticket with best reasonable rate and dates and required flight which I want.
Really satisfied service.

Date of experience: January 22, 2023
Candice J. — ASAP Tickets Rep
over a year old

Thank you for the kind words! We look forward to helping you again in the future.

California
1 review
0 helpful votes
Follow KATHLEEN K.
Unfollow KATHLEEN K.
Share Review
Report Review

Rafael was patient, informative, and took the time to find me the best deal. Also, I appreciated that the options were from highly rated airline companies.

Date of experience: January 21, 2023
Candice J. — ASAP Tickets Rep
over a year old

Hi Kathleen,Thank you for the 5-star review! We’re here to serve you anytime. Rafael will be so grateful to receive your review!

California
1 review
0 helpful votes
Follow ABIOLA Z.
Unfollow ABIOLA Z.
Share Review
Report Review

I Really Appreciate the Support From The Airline Company through My Ticketer Ms Fuschia, I says a big Thanks & will Always like to take the Flight again each time Am Traveling with & outside American.

Date of experience: January 21, 2023
Candice J. — ASAP Tickets Rep
over a year old

Hi Abiola, we really appreciate you taking the time to leave us a 5-star review. It means a lot to us. Fuschia will be so happy to read your review!

Texas
1 review
1 helpful vote
Follow LIJOY T.
Unfollow LIJOY T.
Share Review
Report Review

Ticket booking
February 20, 2023

Not completely satisfied since all other charges were not fully disclosed. Thank you..

Date of experience: January 21, 2023
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 217941
You have the possibility to reach us anytime emailing this ID at [email protected]

Thank you in advance.

Illinois
1 review
0 helpful votes
Follow KARISSA Y.
Unfollow KARISSA Y.
Share Review
Report Review

Excellent
January 20, 2023

Madrigal was amazing. He help me with all my needs, very patient.

Date of experience: January 20, 2023
Candice J. — ASAP Tickets Rep
over a year old

Hi! Hearing how much you love our Agent Madrigal has brightened up our day! Thank you so much!

Canada
1 review
0 helpful votes
Follow LIGAYA F.
Unfollow LIGAYA F.
Share Review
Report Review

Kudos!
January 20, 2023

Mochie is very nice and accomodating, resourcefully helped me to booked a flight and i am very satisfied with her utmost service! Kudos ASAPTickets for having Mochie in upur company! I highly recommend you guys!

Date of experience: January 20, 2023
Candice J. — ASAP Tickets Rep
over a year old

Hello! Thanks for your great review of our services. We’ve passed your kind words on to our Agent Mochie!

Maryland
1 review
0 helpful votes
Follow LISA L.
Unfollow LISA L.
Share Review
Report Review

EXCELLENT SERVICE
January 19, 2023

It is always a pleasure to book my tickets with ASAP Tickets. I have used them many times over the past few years. I only call them because they are really thorough and patient. They always follow through! Great prices too!

Date of experience: January 19, 2023
Candice J. — ASAP Tickets Rep
over a year old

Hi! Taking the time to leave such a great review about our services! It is highly appreciated!