On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...
ASAP Tickets Reviews Summary
ASAP Tickets has a rating of 4.8 stars from 8,758 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.
We monitor reviews for authenticity
No information given if I would need ETA to pass through usa in my way to Nairobi or not. No notification sent to me that my flight is cancelled until I called just now.
This is nothing but a crap!
Excellent, job well done … I love it and will recommend u guys to other people
We are so grateful for your kind words. Thanks for sharing your review with us and the community!
My personal agent Wagner was very helpful and patient. He took the time to check every available flights for the cheapest and the most convenient flight for me.
We are glad that our agent Wagner was able to meet your expectations. Thank you so much for your positive feedback!
They find you the best deal online I'm happy to find them
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance
It's always so simple to communicate with Sekani, he is so respectful and always satisfied his customers. Thanks to ASAP Tickets.
We are glad that our Sekani agent was able to meet your expectations. Thank you so much for your positive feedback!
Very professional. Knowledgeable. Kind. Patient and I really appreciate all his help. He was really a treasure and I will book with him every time going forward. 10 stars.
Your agent would be so pleased to hear your words of appreciation! Thank you very much!
Naresh was excelent in helping me find the right trip in a short time! Thank you very much!
We are so proud of our agents seeing such an amazing review! Thank you for having time to recommend one of our best agents to other customers!
They were patient with me and provided me the best option for my trip.
We are really glad to hear such a good review coming from our customers. Thank You.
Just a warning folks.
I was a supporter of ASAPtickets and bought my flight tickets from them. I often recommended them to friends but my latest experience with them clearly illustrates they have no customer service desires at all.
I purchased my current flights from a salesman whose name was Xander, and was pleased with the price. What he missed telling me was the tickets did not come with a baggage allowance. I logged on to the airline website the day before to check in and check my baggage, NOTHING.
Naturally I complained to ASAP as nothing in the paperwork contained any reference about my not being able to take anything but a rolled up handkerchief. They of course refused to accept any responsibility for the "error" stating as I had digitally signed the acceptance it was my fault. However, nowhere on the documents was there any reference to the baggage issue.
I will never use ASAPtickets again and my advice to everyone is to stay away from them. Clearly the company only wants to sell tickets and when a problem arises they refuse to step up to the plate.
We are happy when our customers are satisfied,Thank you.
Thanks so much for sharing your experience with us. We hope to see you again soon.
Was very please.booking trip to Phils with bubble gum and queen bee. They gave us good price vs. Online or mango tours.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
El sr Celso es muy amable y tuvo todo el ayudanme a encontrar algo que yo necesitabas
Gracias por compartir su satisfacción hacia nuestro agente. Él espera poder ayudarlo cuando necesite su ayuda.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Beverly was perfect in handling my reservations Professionalism must be her middle name I am older and not tech savvy Her step by step assist with all the details of choosing flight baggage varioustaxes fees refund cintact info very patient easy to speak with no pressure
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
Prerna was so patient and knowledgeable. Tried all kinds of possibilities until we found the best itinerary and best price. Couldn't have gotten this without her help!
We are so proud of our agents seeing such an amazing review! Thank you for having time to recommend one of our best agents to other customers!
Bezos was my travel agent and he was patient with us as we had several changes to dates when trying to find a fare. Bezos kept coming back with new options each time. We appreciated his time spent with us and are happy with the fare he found us.
We are so proud of our agents seeing such an amazing review! Thank you for having time to recommend one of our best agents to other customers!
I was planning my first visit to the Philippines and was coordinating with someone else. Ohio, was very patient and helpful with me. I did not feel pressured to do everything right now and made me feel comfortable to call back and deal with him again. We got everything purchased and programed thanks to Ohio who made it very easy for me and I could tell he was worried about doing a good job for me. I would definitely recommend this company to friends and family. Thanks again Ohio.
Thank you for your kind words. We are grateful for your feedback.
Pocahontas is amazing. Help me all the way and waited for me to confirm my passport information. Keep it up
We are so proud of our agents seeing such an amazing review! Thank you for having time to recommend one of our best agents to other customers!
So convenient for me as I am not good at searching for tickets.
Thank you so much for your positive feedback.
My ticket was booked with the help of Mr. Fraser. He was nice and took time to discuss all my travel options. He helped me select the right flights. My family is looking forward to work with him in the future.
We are glad that our agent Fraser was able to meet your expectations. Thank you so much for your positive feedback!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special id: 244119
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.
Thank you in advance.