ASAP TicketsReviews 8,835

Overall, the agent did a good job in finding a route that was acceptable and was responsive with calls and emails. It would have been a good idea for the agent to note and say it clearly that certain tickets that she was offering would only allow one checked in bag, and may have other limitations versus the assumption that a person would have 2 checked in bags in international travel.
Otherwise, the service was fine!

Based on my experience with Rita.M and her professional (and friendly) approach - 100% satisfied. She was patient, accomodating and very prompt in her actions, follow-ups. I would ABSOLUTELY recommend ASAP and will certainly be back for future needs.

The guy knew what he was doing and spoke like a human, not a robot

Very well pleased to the agent who took care of me. I will recommend ASAP travel to my friends.

Very helpful and fast, I have been a loyal customer for years.

This is the second time I bought from asap tickets it's because, the ticket price is reasonable and the agent is very friendly, professional and respectful

Emily our agent is very efficient and always available She is very helpful and has the answers at her finger tips
Does not matter what time of day it is.
Thank you once again
Danie and Bernadine Ochse

Colorado offered us great price and service and it was new experience. Hoping a great experience on flight too.

I just purchased a return ticket to Asia for November and had an amazing customer representative. His name is Rogelio. I was looking for a reasonably priced airfare, Short layover and 1 stop plus one connecting flight to my final Asian destination. Rogelo sent me options and he also called to talk about other options. I am used to booking online for my travels but this was the first time I spoke to a real person at online agency or from booking straight from the airline webpage. He was so good, honest and so soft spoken too. Highly recommend ASAP and hope you get Rogelio as your agent too. 5 star for

Excellent purchasing experience as against my prior dealing with Perssimon She was very knowlegeable, professional and extremely helpful. Will return and call her fir my next trip in October.

My agent Vixen was very patient and helpful. Program designed as very user friendly. The extra products I purchased remain to be seen.

Excellent the agent was very nice lady and I appreciate have hard-working

My last interaction with Ticket Agent Apaar was excellent. (06/02/2023).
However the customer service that I received before hand was unsatisfactory. I had problems with my purchased ticket. I am the caretaker of my sister who recently had spinal surgery. Her recovery is going slow.
I did not realize there would be such a problem with getting a refund for my ticket. I called the airline that I am flying on, SAS, and they told me that if I had purchased the ticket directly from them that I would have received a refund.
My sister is still in need of my care. I did make an exchange to shorten my trip to help her but I still may need to cancel it.
I had called 3 different customer service reps who have not called me back although I left a few messages with each one of them.
As I wrote above, the customer service representative, Apaar, was very helpful.

However, the fact that the previous customer service representatives did not contact me back is unacceptable.

I felt I was overcharged for the fare I did not want to opt for the travel insurance and was told I was getting a discount but when looking into this further I found that I paid full price for the travel insurance based on the quote of the airfare plus the travel insurance

Thank you
Leonard K Miragliuolo

Prena was great because she has a very personable disposition. Her English is flawless. I think that she must be a very valuable agent for ASAP. I like to work with her again on future trips. I think she deserves a promotion and probably a raise in pay. People like her are very valuable.