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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+259
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,793 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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California
1 review
0 helpful votes
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Excellent
June 8, 2023

The customer service was outstanding, helpful and easy. I will definitely recommend this business to my friends.

Date of experience: June 7, 2023
Candice J. ASAP Tickets Rep
over a year old

We're really grateful and appreciate you taking the time to share your rating with us!

Florida
1 review
0 helpful votes
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Great service
June 7, 2023

Florence I was very helpful. I recommend her to other customers.

Date of experience: June 7, 2023
Candice J. ASAP Tickets Rep
over a year old

Thanks a lot for a perfect review! Your satisfaction with agent's services made our day beautiful! Indeed, Florence is amazing!

New York
1 review
0 helpful votes
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Excellent service
June 7, 2023

Representative was so polite and knowledgeable.
He provides me all information relating to my tickets.

Date of experience: June 7, 2023
Candice J. ASAP Tickets Rep
over a year old

Your agent would be so pleased to hear your words of appreciation! Thank you very much!

California
1 review
0 helpful votes
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Alchemy is an alchemist:)I
June 7, 2023

Alchemy was very helpful and explained the process clearly. ***** Five stars for him.

Date of experience: June 7, 2023
Candice J. ASAP Tickets Rep
over a year old

We are glad that our agent Alchemy was able to meet your expectations. Thank you so much for your positive feedback!

Colorado
1 review
0 helpful votes
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Trip from Alabama to Egypt
June 7, 2023

Overall, the agent did a good job in finding a route that was acceptable and was responsive with calls and emails. It would have been a good idea for the agent to note and say it clearly that certain tickets that she was offering would only allow one checked in bag, and may have other limitations versus the assumption that a person would have 2 checked in bags in international travel.
Otherwise, the service was fine!

Date of experience: June 7, 2023
Candice J. ASAP Tickets Rep
over a year old

Dear Ebraheim, Thank you for your positive feedback, we are glad to hear that our agent was responsive with emails and calls and was able to find you a good route.

Canada
1 review
0 helpful votes
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Excellent service by Rita M
June 6, 2023

Based on my experience with Rita.M and her professional (and friendly) approach - 100% satisfied. She was patient, accomodating and very prompt in her actions, follow-ups. I would ABSOLUTELY recommend ASAP and will certainly be back for future needs.

Date of experience: June 6, 2023
Mary H. ASAP Tickets Rep
over a year old

We are so pleased to hear your kind words about your experience with Rita M! Your 100% satisfaction made our day incredibly beautiful! It would be such a pleasure to assist you as our Return customer in the near future! Thanks a lot for purchasing with us!

Maryland
1 review
0 helpful votes
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Great Agent
June 6, 2023

The guy knew what he was doing and spoke like a human, not a robot

Date of experience: June 6, 2023
Herman B. ASAP Tickets Rep
over a year old

We are happy to hear about your satisfaction with our services! Our agents are doing their best to produce a great result of the assistance! Thank you so much for booking with us!

Philippines
1 review
0 helpful votes
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Satisfied customer
June 6, 2023

Very well pleased to the agent who took care of me. I will recommend ASAP travel to my friends.

Date of experience: June 6, 2023
Candice J. ASAP Tickets Rep
over a year old

We are so grateful for your kind words. Thanks for sharing your review with us and the community!

Maryland
1 review
0 helpful votes
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Most excellent service!
June 5, 2023

Very helpful and fast, I have been a loyal customer for years.

Date of experience: June 5, 2023
Candice J. ASAP Tickets Rep
over a year old

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive review and feedback.

California
1 review
0 helpful votes
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Excellent
June 5, 2023

This is the second time I bought from asap tickets it's because, the ticket price is reasonable and the agent is very friendly, professional and respectful

Date of experience: June 5, 2023
Candice J. ASAP Tickets Rep
over a year old

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive review and feedback.

Florida
1 review
0 helpful votes
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Excellence
June 4, 2023

Emily our agent is very efficient and always available She is very helpful and has the answers at her finger tips
Does not matter what time of day it is.
Thank you once again
Danie and Bernadine Ochse

Date of experience: June 3, 2023
Candice J. ASAP Tickets Rep
over a year old

Dear Customer, thank you for your feedback. We'll let Emily know that she is highly appreciated.Thank You.

Canada
1 review
0 helpful votes
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Colorado offered us great price and service and it was new experience. Hoping a great experience on flight too.

Date of experience: June 3, 2023
Candice J. ASAP Tickets Rep
over a year old

We are happy that Colorado has provided you with such a wonderful experience.

Massachusetts
1 review
0 helpful votes
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Excellent customer service
June 3, 2023

I just purchased a return ticket to Asia for November and had an amazing customer representative. His name is Rogelio. I was looking for a reasonably priced airfare, Short layover and 1 stop plus one connecting flight to my final Asian destination. Rogelo sent me options and he also called to talk about other options. I am used to booking online for my travels but this was the first time I spoke to a real person at online agency or from booking straight from the airline webpage. He was so good, honest and so soft spoken too. Highly recommend ASAP and hope you get Rogelio as your agent too. 5 star for

Date of experience: June 3, 2023
Candice J. ASAP Tickets Rep
over a year old

Indeed, Rogelio is awesome and his professionalism is on a high level! Thanks a lot for such a great review and thanks so much for a full description of your amazing experience! The ability to produce the result to the full customer's satisfaction is our goal and we are so happy that we can do that!

Ohio
1 review
0 helpful votes
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Fast and good
June 3, 2023

Nice job professional+++±×××+×××××××+××××××++++++++++++++++++++++×+×+++1212++$$ all

Date of experience: June 3, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you for the opportunity to serve you. I also want to thank you for taking the time to share your thoughtful review. We appreciate your trust

California
1 review
0 helpful votes
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Agent was patient and thorough
June 3, 2023

Agent took her time to look for the best deals possible while focusing only on me until she found what I want.

Date of experience: June 3, 2023
Candice J. ASAP Tickets Rep
over a year old

We are glad for your satisfaction with the agent's assistance. Thank you very much for taking your time to share your positive experience with us!

Ohio
1 review
0 helpful votes
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Excellent
June 3, 2023

Excellent purchasing experience as against my prior dealing with Perssimon She was very knowlegeable, professional and extremely helpful. Will return and call her fir my next trip in October.

Date of experience: June 2, 2023
Candice J. ASAP Tickets Rep
over a year old

We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!

California
1 review
0 helpful votes
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Excellent
June 3, 2023

The ticketing agent Reggie was friendly and very helpful in booking my flights.

Date of experience: June 2, 2023
Candice J. ASAP Tickets Rep
over a year old

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Virginia
1 review
0 helpful votes
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My agent Vixen was very patient and helpful. Program designed as very user friendly. The extra products I purchased remain to be seen.

Date of experience: June 2, 2023
Candice J. ASAP Tickets Rep
over a year old

We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!

Washington
1 review
0 helpful votes
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Excellent
June 3, 2023

Excellent the agent was very nice lady and I appreciate have hard-working

Date of experience: June 2, 2023
Candice J. ASAP Tickets Rep
over a year old

We’re really grateful and appreciate you taking the time to share your rating with us!

Tennessee
1 review
0 helpful votes
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My experience was very mixed
June 2, 2023

My last interaction with Ticket Agent Apaar was excellent. (06/02/2023).
However the customer service that I received before hand was unsatisfactory. I had problems with my purchased ticket. I am the caretaker of my sister who recently had spinal surgery. Her recovery is going slow.
I did not realize there would be such a problem with getting a refund for my ticket. I called the airline that I am flying on, SAS, and they told me that if I had purchased the ticket directly from them that I would have received a refund.
My sister is still in need of my care. I did make an exchange to shorten my trip to help her but I still may need to cancel it.
I had called 3 different customer service reps who have not called me back although I left a few messages with each one of them.
As I wrote above, the customer service representative, Apaar, was very helpful.

However, the fact that the previous customer service representatives did not contact me back is unacceptable.

Date of experience: June 2, 2023
Candice J. ASAP Tickets Rep
over a year old

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We will try to do our best in the future.