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ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...
ASAP Tickets Reviews Summary
ASAP Tickets has a rating of 4.8 stars from 8,729 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.
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My agent was just awesome. He was very patient, knowlegeable, and informative. I was able to get my travel needs met and inquiries answered promptly. I got the best prices with ASAP. Unmatchable this time around.
My wife search for ticket to manila and got several quotes. I called asap cause I dealt with them prior. Ayaka called back was very helpful and was able to beat our lowest price for the both of us.
We are glad that our agent Ayaka was able to meet your expectations. Thank you so much for your positive feedback!
I was helped without hesitation and delay am grateful
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
Enjoy Mr.Teegan very patient and polite.and always help to find a good deal.I really enjoy to deal with him.
We are glad that our agent Mr.Teegan was able to meet your expectations. Thank you so much for your positive feedback!
Ascoli was very polite, respectful, and professional. It took her over 2 hours to find the last minute ticket that I needed and she was very patient and gracious from start to finish.
Ascoli is awesome and we are so glad for your satisfaction with her assistance! Thank you very much for sharing it with us and a 5 stars review!
Derek was my agent and work diligently and obtained my needed booking. It was a last minute booking as result of a death of a family member and it was imperative I arrive in time. Thank you so much. I highly recommend Derek.
We are glad that our agent Derek was able to meet your expectations. Thank you so much for your positive feedback!
If you book a ticket with ASAP and dont need to change your travel plans you're probably fine, but if you are looking to change your plans and have bought a travel care protection plan, good luck. I had booked a return flight and while booking i had mentioned that i might need to change the return dates. I was advised that purchase the travel plan and you should only need to pay fare difference. Total Lies Here's my experience:
The travel care plan only covers their change fees... not the airlines change fees, fare difference or any other fees. You are better off cancelling and re booking than purchasing their travel care plan.
The customer service is horrible and they will only respond via emails after a gap of 2-3 days from the last email.
The email resolution team mentioned in their email that they are not a sales team and will only respond with new travel dates after a week via email. If you need any changes or have questions, that's another 2-3 days of waiting for the next email.
Very poor customer service and total lack of empathy shown towards their customers
Dear Adarsh S.,
We are truly sorry to hear about your disappointment with our assistance!
Your complaint is assigned a special ID: 254559
Please email this ID at [email protected]
With your booking confirmation number and the agent will get in touch with you shortly.
We will do everything in our power to deserve your further cooperation with us!
Thank you very much!
Outstanding service, great conversation, I'm so comfortable when I found out the service was explained properly
Dear DELIA Z., Thank you so much for your kind words. We really appreciate you taking time out to share your experience with us, and we look forward to working with you again in the future!
Perfect assistance
Understanding and consideration oriented
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us!
Very good in communicating and will assist you up to the end.
Thank you so much for taking the time to leave us feedback!
Agent was very accommodating, and pleasant.
Also, he was patient, and showed care and interest in helping me get what I needed.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Very helpful, professional and knowledgeable. Thank you for your help.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Very good. L will always recommend to my friends about buying tickets
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Good and helpful, no confusion and not time consuming
Dear Customer,
It is our pleasure to hear that you had a great experience with us.
Very pleasant and accommodating agents online and on telephone
Thank you for your kind words. We are grateful for your feedback.
One of my best memories to talk with luna and she made everything even better
Thank you for your kind words! We are thrilled to hear that you had a great experience with us.
The Agent whose name is Poppy.m was very patient and got empathy for me. It wasn't be easy because I changed several times my departure date but she wasn't nervous but really patient and friendly. That was amazing! Congrats to her
Dear Customer,
We are very pleased to hear that you have had a good experience with our company.
It's our aim to provide the highest quality of service to all our customers.
Therefore, you will be contacted shortly by our representatives regarding your refund.
Your review is assigned a special ID: 254369
Thank you in advance.
Adhy was very helpful in explaining best buy and also very patient in following up to adjust to the time difference. I hope my experience during travel and other travel needs are the same or better.
We are happy to hear such words about Adhy,Thank you.
Edcel did an excellent job, very.helpful in taking into consideration especially the dates that we want.
We are happy that Edcel has provided you with such a wonderful experience.
Good communication skills with the agent. It was nice to have a great experience with her
We are always trying to bring the best services.Thank you for the 5 stars.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks a lot for sharing your amazing experience with us! The agent you worked with would be so pleased to hear your kind words and also will be happy to assist you once again!