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Arby's

1.6

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Arby's Reviews Summary

Arby's has a rating of 1.6 stars from 305 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Arby's most frequently mention roast beef, curly fries and fast food. Arby's ranks 317th among Restaurants sites.

service
153
value
148
shipping
40
returns
44
quality
135

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California
1 review
1 helpful vote
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Bad sausy messy
September 27, 2023

The worst sandwich I have ever had in my life they put so much cheese that it leaks through the wrapper. 3 times I ve been there they have made them the same way. Its like they want to lose customers so they don't have to work. If you want to make a mess go here.

Date of experience: September 27, 2023
Wisconsin
2 reviews
0 helpful votes
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Disappointment
September 16, 2023

I was looking forward to trying the new Hushpuppy fish. The flavor was underwhelming and the cost was overwhelming for the amount of food. I will certainly not be getting this again. I've noticed also that the amount of roast beef on the Classic sandwiches has decreased. It's not the Arby's that our family used to enjoy.

Date of experience: September 16, 2023
Pennsylvania
1 review
1 helpful vote
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Ordered small curly fries
September 15, 2023

Look how small the box is? It's a mini box for a kid. They were cold and they didn't even fill it. Will not go back! Plus I ordered a sandwich with red ranch and they gave me a packet of white ranch?

Date of experience: September 15, 2023
Pennsylvania
1 review
0 helpful votes
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5 PM
September 7, 2023

Ordered samwich with Turkey. After eating about 1/2, I inquired where the turkey was. Joyce said it was in the half I had alredy eaton because it was not spread out properly when made. This girl and the Arbies company should have a future in politics rather than fast food. The retaurant is in Hanover, PA *******, location #*******

Date of experience: September 7, 2023
Florida
2 reviews
0 helpful votes
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I guess everything is made out of soybean oil and high fructose corn syrup. I was hoping that the horsey sauce would be okay but it's not and the gyro
Taziki sauce taste lousy. I'll promise you one thing, I'll never go there again!

Date of experience: September 3, 2023
Washington
1 review
0 helpful votes
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Gives deals then no location carrie's it, then why give it? Rather go to mcdonald's hugging jhfujvhhc h

Date of experience: September 3, 2023
Georgia
1 review
1 helpful vote
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Poor service
September 1, 2023

If i could give 0 stars, I would. Every time I go to the Arby's on Popular Springs Road I Ringgold Ga, I have to pull up and wait a minimum of 20 minutes for my order. EVERY TIME. I only order off of the menu so it isn't like it's a special order or anything.
Someone needs to train these people better. I avoid going to Arby's because of this.

Date of experience: September 1, 2023
Georgia
1 review
0 helpful votes
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Worst service of my life
September 1, 2023

Very bad attitude, got my order wrong and insulted me stay away from the branch on 3319 North Cobb Parkway

Date of experience: August 31, 2023
Arizona
1 review
4 helpful votes
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Absolutely horrible
August 27, 2023

I hadn't been to Arby's in a few months and wanted to try their fish basket meal since there was no Culivers in town. It was horrible. Cost was@ $12. Basket contained 3 fish sticks, that they called fillets. Two bites each. And there were 14 French fries. No coleslaw, no nothing else. The food had no taste and was very over priced for this snack, they called a meal. I won't be going back.

Date of experience: August 27, 2023
Georgia
1 review
2 helpful votes
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Terrible experience, never more
August 24, 2023

Double beef n cheddar terrible, meat was gone probably, costume service terrible. Tips payed for nothing.

Date of experience: August 24, 2023
Tennessee
1 review
2 helpful votes
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Hush puppy breaded fish meal
August 17, 2023

The hush puppy breaded fish taste like frozen fish sticks with breading. 5 little strips with very few fries with a drink for $11.79. This meal is terrible. My husband and I threw ours away after 1 fish stick. Worst fast food I have ever purchased. Will not return to Arby's.

Date of experience: August 17, 2023
Washington
1 review
0 helpful votes
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Dissapointment
August 16, 2023

We have had ARBYS in several cities and looked forward to having Arby's in our city, we got our meals which wasn't what we ordered the server was very sour and the food was not up to par

Date of experience: August 16, 2023
Pennsylvania
2 reviews
0 helpful votes
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Fish strips
August 15, 2023

The fish strips are no wear the size on there commercial. When I got my order where the fish! Not worth the money!

Date of experience: August 14, 2023
Washington
1 review
1 helpful vote
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Rude manager
August 13, 2023

As I pulled up into the parking lot of Arby's, intending to go in the manager locks the door right in front of me and told me I would have to go to the drive-through if I wanted any food because she was closing it for a while. She then proceeded to loudly argue with her boyfriend by his car outside in the parking lot, very unprofessional and very annoying as I really wanted to eat inside because it's 95° today. The drive in girl was very nice and got my sandwich quickly but it's still too hot outside to really enjoy it.

Date of experience: August 13, 2023
Oregon
1 review
0 helpful votes
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Condiments.
August 9, 2023

Ordering hamburgers and French fries. Asked for catsup. Did not get any. This is not a first time result when placing orders here. They have failed to supply catsup packets when ordering in the past.

Date of experience: August 8, 2023
Ohio
1 review
3 helpful votes
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Management
August 8, 2023

Store #5878. Ordered 3 turkey sandwiches. Wanted 2 w/ mayo, I with the ranch. The manager kept screaming and yelling, telling me this wasn't burger King and then a guy got on yelling at me. I have never seen such an attitude on a manager. I will never go back to Arby's again. This was totally uncalled for. She told me to report it, bc nothing would be done about it. Her name was Heidi. The girl at the window kept apologizing for her.

Date of experience: August 8, 2023
Alabama
1 review
0 helpful votes
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App ordering
August 6, 2023

Ordered a shake on the app. When we finally got to the window they stated the machine was broke but i could get a regualr drink. I asked about the price of the more expensive drink and they said not equipped to handle in story soory. Here is your drink. They had no solution for paying for a more expensive drink and not getting it. DONT USE THE APP.

Date of experience: August 6, 2023
Arizona
3 reviews
0 helpful votes
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Big disappointment
August 6, 2023

35th ave, and Glendale in Phoenix! The sandwich's were to small they are just like McDonald's interested of Big Macs are little macs! Because I have small hands and the Arby's sandwich fits in my hand! The fries were super over cooked, we asked for the sauces we get home, and they weren't there even after asking the guy if he added them, and said yesss! Never again!

Date of experience: August 6, 2023
South Carolina
1 review
3 helpful votes
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Recently purchased a reuben sandwich that had about as much flavor as shoe leather. Took one bite and dumped it in the garbage. Total waste of my money.

Date of experience: August 4, 2023
Colorado
1 review
0 helpful votes
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I will never step into an Arby's restaurant again. The last 2 times I ate there I was literally sick for 2 days. As time goes by, Arby's isn't what there Core values are, roast beef. They are competing with franchises that don't matter. Stick to what got you here!

Date of experience: August 2, 2023