ArangrantReviews 649

Booked two Business Class flight roundtrip tickets from SFO to MNL, and they're not seated next to each other. I booked them as a couple (husband and wife). Is it too much to ask after spending $3,600 each ticket to book them next to each other? After checking in and going to the ticket counter, the airline couldn't switch seats either, so we spent the 13+ hours sitting apart, which is not ideal. Arangrant did nothing to help us after repeated contacts to their customer service.

Christopher worked with me and advised me of the best options for my travel requirements. He worked his magic and contacted me with even better options. I enjoyed his personality and Friendliness Big Thanks.

Read the Better Business Bureau (BBB) reviews about this company, which falsely states on its website its has an A+ rating. It does not! Aran Grant is owned by The Travel Outlet of Virginia, LLC and has a 1.23 out of 5 rating, and 329 BBB complaints in the last 3-years. That's over 100 complaints a year by unsatisfied and angry customers who actually took the time to complain to the BBB.
Aran Grant will easily take your money, but if the Airline you are booked on cancels/changes your flight, good luck getting Aran Grant to follow up to ensure your new flight is ticketed. I've been emailing, calling, spending hours on hold and on their chat. All I want is the e-tickets for flights I paid for months ago. All Aran Grant will do is send emails saying please be patient. SEVEN WEEKS! How much more patient do you want me to be? I still don't have a ticketed flight and because of Aran Grant, am worried we will miss other flights which could cost me more money.
DO NOT USE ARANGRANT! There are other airline consolidator companies that are much, much better and that really do care about their customers.

Quinn's communication was excellent and I shopped around and they also had the best price. I'm in the middle of working with Quinn to revise my trip plan and I think he's got me covered... we'll see. Will update after my trip.

Quinn has been our go to travel agent for some time now and he always delivers. Courteous, quick to respond and always finds the best flight options for us. Always a great experience!

Quinn.X was great to work with and handled a complex booking with several changes with professionalism and with a great customer focus

We had to plan a trip with multiple families and Quinn helped answer questions and worked with us to get the info we needed to book our flights. He was on top it until we were all booked.

Quinn made our travel experience seamless. BA cancelled our flights without notifying us but Quinn took care of it.

Quinn is our booking agent, always felt great for his support. Thinking about travelling, feel free to contact Quinn.

Quinn was very helpful in helping our family book our trip to europe. He was polite and responsive. Thank you

Quinn was responsive and very helpful to find flights that were needed for us on a specific day with specific time windows. Discounts on pricing were very steep compared to what the price was showing through the carrier for business class seats.
This was our first time going through London Heathrow on the way home back to the US from Milan Italy. My only advice would be to allow more than 3 hours on a layover if possible, we have been out of Milan twice in the last 2 years and flights have been delayed both times, this time we missed our connection in Heathrow when the flight was an hour late out of Milan but that is not Quinn's fault. Just a suggestion for newer travelers like ourselves on flights connecting through Europe.

It was a please to work with Quinn, he was very helpful in getting back to me promptly and providing me with the best option for my trip. He is the best.

Quinn was exceptional in finding the ideal flight arrangements for my trip to Spain. His patience and persistence was certainly appreciated!

Getting a ticket was so easy with the help of Quinn who work with arangrant.

Even when I wanted to change the dates for returning. I had a good experience with them.

We booked a trip to Israel in March 2023 with agent Quinn. He found good deals and everything turned out as planned. He was consistent with followup as well.

I had the most incredible booking experience with Harrison from Arangrant Travel Services. His exceptional attention to detail, prompt responses, and personalized recommendations made planning my trip a breeze. From flights to accommodations, everything was flawless. Harrison's professionalism and friendly demeanor made the process enjoyable. I highly recommend Arangrant Travel Services, especially with Harrison as your dedicated agent. Your dream vacation is just a click away!

I had an incredible booking experience with Harrison from Arangrant. His attention to detail, extensive knowledge, and personalized recommendations made my trip unforgettable. From flights to accommodations, every aspect was flawlessly arranged. Harrison's professionalism and friendly demeanor added an extra touch of warmth to the process. I highly recommend Arangrant Travel Services, especially with Harrison as your dedicated agent. Your dream vacation awaits!

Booked a flight through AranGrant, Agent who helped made a mistake on one of the dates (outbound flight) after review Aran Grant stated that agent di dnot make a mistake and they reviewd the transcript. I have requested them to provide me with a copy of transcript but they refused. Then I had to wait weeks and after several agents failed to provide proper feedback I was finally told that I would need to pay extra to rebook entire flight for my dates. (I have checked other sites which had much lower costs for the same flight but I could not cancel with Aran Grant because flight is non refundable, of course) Overall I overpaid for my flight and received headache for about 3 weeks with changes and dealing with horrible support. Non of thei phone numbers work. DO NOT BOOK ANYTHING WITH THEM YOU WILL END UP PAYING MORE.

An update on my Arrogant travel agency. Bought two premium economy for total of $4800. When trying to change return dates 'the agency could not arrange flights' I had to buy new tickets! Cost, lost of $2400 return tickets and $2400 purchase of new tickets with another airline. When complainedto Arragant was offered a $50 travel voucher... the worst experience ever

The absolute worst travel agents. We booked through them for a recent European trip strictly to have a TA available in case we needed them. When it turned out we did need them, they refused to help. REFUSED being the operative word. The airline was more than happy to help but could not deal with us directly because we had used a travel agency. When we relayed the information to these horrible people we were told there was nothing to be done on their end. After multiple phone calls to arangrant to escalate (shocked that they were lying to us as we knew that in fact something COULD be done) we were told that "according to our team there is no reason to contact the airline".
When pressed they admitted that they had not even TRIED to contact Lufthansa and would not because it "would affect their ability to provide service to others". What?!? So unless you want to pay $$$$ for last minute return tickets out of your own pocket do not do business with these people. Once they have their money they will do nothing to help. If I had booked on my own I would have been much better off.