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Applebee's

2.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Applebee's Reviews Summary

Applebee's has a rating of 2.1 stars from 191 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Applebee's most frequently mention french fries, last time and several times. Applebee's ranks 1788th among Food & Drink sites.

service
103
value
98
shipping
26
returns
32
quality
79

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Michigan
1 review
0 helpful votes
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Love the staff
May 19, 2023

Teresa the bartender is great. Super friendly and always on top of her game. She is the best.
Love coming to see her.

Date of experience: May 18, 2023
Pennsylvania
1 review
0 helpful votes
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Very dissatisfied
May 18, 2023

Steak was very tough. My wifes order came out wrong. Would never go back to the one on Street rd. In Bensalem Pa.

Date of experience: May 18, 2023
Oregon
2 reviews
0 helpful votes
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Whenever I order on line and go to pickup they don't bring my order out, I always have to go
In and get it. I don't think employees watch very good for people pulling up to pick up spots...

Date of experience: May 18, 2023
Florida
1 review
0 helpful votes
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Bad service
May 14, 2023

Waited over an hour just for my appetizer to come out and food as well my daughters ordered a pizza and a pasta took over 30 minutes to come out while we was waiting our server never asked us if we wanted a refill we had to ask the bartender if we can get a coke and a sprite and this is why they get mad when people don't tip well

Date of experience: May 14, 2023
Georgia
1 review
1 helpful vote
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An hour long wait
May 14, 2023

Our kids and family got there food, but when it came to us we got our food atleast 1 hour later and usually it doesn't take to long but it was very awkward because I wanted the manager but at the same time I didn't wanna be that person.

Date of experience: May 14, 2023
Wyoming
1 review
1 helpful vote
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Came in early to avoid lunch rush and was seated promptly but waited half hour for food. Salmon was overcooked.

Date of experience: May 7, 2023
Florida
1 review
0 helpful votes
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Just had lunch on Cinco De Mayo at Applebee's in Port St Lucie and was very impressed! Food was great. My server's name was Steve and he was great. Will definitely be back there soon.

Date of experience: May 5, 2023
Florida
1 review
0 helpful votes
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Awesome
May 5, 2023

Thank you Jeanette Q for Awesome service
and being so kind while you all was short staffed. You Rock

Date of experience: May 2, 2023
North Carolina
1 review
0 helpful votes
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My family went to dinner at Applebee's on center drive in knoxville, are waitress Ashley S was way more then we could have expected! She was very sweet and on top of everything! We definitely will request her everytime we go out!

Date of experience: April 30, 2023
Florida
1 review
0 helpful votes
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We going to Applebee's in North Fort Myers quite often at least once or twice a week. When Sydney's there everything seems to run smoothly. She's an awesome waitress, professional, kind, and friendly

Date of experience: April 7, 2023
California
1 review
1 helpful vote
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Terrible experience
April 6, 2023

I ordered fajitas. If I had ordered half an order, I would be good. Extremely small portion and terrible table side service. The manager had to ask me again what I ordered. And it was still wrong. If they had this service, they would be upset. If you can't run a business to please the customers, don't. I won't be back and I will tell everyone can. Unless they can fix the issue.

Date of experience: April 6, 2023
Florida
1 review
0 helpful votes
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Our experience@ applebees is always a good one, good food for the price, great staff... mostly. The ambiance is great.

Date of experience: April 4, 2023
Delaware
1 review
0 helpful votes
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Great server
March 26, 2023

We had the pleasure of having Maribel as our server tonight. She was very attentive to everything and was very funny and friendly. Extremely knowledgeable about the menu.

Date of experience: March 25, 2023
Ohio
1 review
0 helpful votes
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Waitress was great!
March 26, 2023

Our waitress was great! We had a large group and she was very patient and smiled the whole time, even though we had a lot of picky kids.

Date of experience: March 25, 2023
Oregon
1 review
1 helpful vote
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Rude employee
March 21, 2023

Just had lunch at Applebees. Last time ever for me at that restaurant. Food had zero flavor. Was served lukewarm. Should have been served hot. They totally forgot one person's meal. Only four people in our group. Waitress was trying, but cannot hold up the entire staff. Hostess was rude re seating us. Cannot make reservation, but cannot seat a group either. Hello!

Date of experience: March 21, 2023
Virginia
1 review
0 helpful votes
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Amazing!
March 6, 2023

Loved all our apps, food, server, and the Manager checked with us to make sure we had a great experience!

Date of experience: March 5, 2023
Missouri
1 review
1 helpful vote
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I had a date this afternoon at Applebee's in Sullivan.and we were seated right away, it took our server a very long time to take our drink orders then she passed us several times after she said our drinks were coming out. 10 minutes later we got them. She came back another maybe 10 minutes later to take our order. We ordered the riblet plate and when our food arrived my french fries were extremely salty.and my ribs were dry and hardly any sauce on them at all. There was hardly any meat on the ribs. Then when it was time to get our check. We sat for another 10 minutes and we had to ask if we paid her at the table. She said yes. We had no clue after she took our card if she was ever coming back. I thought she went out shopping. We had the worst experience at this Applebee's in Sullivan, Mo ever. I told my boyfriend we will not go back... she did not once introduce herself or ask how our meal was. She needs better manners in how to greet her customers for a better tip. Omg. Lousy service... lousy food... N.J. From St. Clair, Mo

Date of experience: March 4, 2023
Ohio
1 review
0 helpful votes
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Excellent service
March 5, 2023

Huge shout out to Des (Destiny) at Greenville Applebees (so glad for a hot good meal, still no power for us) who was beyond polite and took such good care of us. The meal was great, John's waffle fries were a bit over done and Des took care of it right away with a smile. Hats off to you Des!

Date of experience: March 2, 2023
South Dakota
1 review
2 helpful votes
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Poor service
March 1, 2023

Walked in and told 15 min wait but see several open tables. Asked to sit at bar but was told bartender was off soon. This was at 7pm. So telling me no drinks will be served. Bull. Hire people or make who you have actually work. We left and will never bother to go again.

Date of experience: February 28, 2023
Maine
1 review
0 helpful votes
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Plastic in my drink TWICE in the SAME visit
February 26, 2023

I got the shark bowl, noticed that I was drinking plastic pieces. I told that hostess and she was rude as hell, and gave me a bad attitude. Got my drinks back that we were remade just to get PLASTIC AGAIN in my drink but worse.

Date of experience: February 25, 2023