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Apple Reviews Summary
The company enjoys a reputation for high-quality products that are well-regarded for their performance and reliability. However, customer feedback reveals significant dissatisfaction with their customer service, particularly regarding response times, support effectiveness, and issues related to returns and refunds. Many customers express frustration over service delays and a perceived lack of accountability, leading to feelings of neglect and disappointment. While brand loyalty remains strong among some users, the increasing number of complaints about customer support may jeopardize long-term relationships, suggesting a need for the company to enhance its service approach and responsiveness.
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Still make you pay too much for a computer or mp3 player. Sure, they're good products, but why charge $300 for one iTouch, or 2000 plus dollars for one iMac? Plus, the music on their iTunes is overpriced, at least, in my opinion. Much of the music is 1.29, and when you have less than 99 cents left over, you're screwed... unless you feel like buying some song that's 69 cents... It's not a bad site, but they're overpriced.
It downloads really fast and you have a lot to choose from!
Just recently I had an issue with the iPhone 5s. Unfortunately it was acting flakey and the screen would shake or disappear. Mind you, it was 2 years past the warranty but I figured I would get it repaired by Apple even if it cost me money.
To my complete surprise they didn't repair my phone - they completely replaced my phone - and they didn't even charge for it at all. A free replacement phone simply because I had never had a warranty claim or issue and they gave me this exception.
Thanks to Jobs all things created by the company are very sexual and attract to themselves. It would be nice, and it was further
Whenever I buy an Apple product I go directly to them! Their staff is well trained and knowledgeable. I can depend on them to know all the features and have the ability to show me! Im looking to upgrade my iPad4 soon at the Apple Store!
All purchases have been wonderful and I'm very satisfied with their level of integrity. Thanks Apple!
I would say, apple's products are excellent, they are unique, Their OS MAC is very good alternative to windows. It is more secured and easy to use. Iphone are Ipods are most selling products. I love their Itune store, you can buy all set of books, apps, musics and movies etc.
The apple experience really leaves little more to be desired. My go-to place for electronics. Perfect is a world where everything is Apple.
Love everything Apple, i am a nerdy fan of almost every product! However due to their shocking despatch times on newer sort after products, I am slightly annoyed how waiting until midnight to order a Macbook i find myself with a 4-6week waiting time. Should revert back to long ques and early morning lauches!
I own many apple products and love their customer service! Their tech staff is amazing!
I am a fanboy, I admit it. Love ordering from Apple.com - the shipping is free and it's the only way to customize your laptop.
Companies can have good products but if they don; t stand behind their product, what's the point?
Apple Customer service, on the two occasions I had to use them were superior and went above and beyond to make me satisfied... at no cost to me!
What i like most is that I will never worry about viruses. Best thing ever!
I was trying to stay away from buying a mac and I took the leap. I ttruly love it with no issues at all for the last 18 months. You pay for what you get.
I love the fact its so easy to order online. I always get what I really want on the Apple website!
I always get my iDevices here, I mean Free Shipping, legit stuff & awesome customer service! What more could you ever ask for?
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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