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A Place for Mom

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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Colorado
1 review
0 helpful votes
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Very excellent service and help
April 12, 2024

Your agency provided me with facilities to look at in order to select a place for me to live. In addition, they provided me with information on the Patriot Angels assistance program.

Date of experience: April 2, 2024
Pennsylvania
1 review
0 helpful votes
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Great place to start looking.
April 12, 2024

My wife and I required an assisted living facility that would accept my bed bound wife. Eric was able to comb through his vast inventory and find just the right place for us, Phoenix at Milton. Thank you Eric!

Date of experience: April 2, 2024
Georgia
1 review
0 helpful votes
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She set up all the appointments for me. I was a mess trying to make decisions about where my husband would go. Jenifer assured me everything will be okay.

Date of experience: April 2, 2024
Virginia
1 review
0 helpful votes
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A Place for Dad also
April 12, 2024

Sign up was so esy and free. Our personal advisor, Paul, was so kind and helpful, he spent a lot of time on the phone with us multiple times to make sure we were getting the right services.The referal location information was excellent! Very detailed about services, care, exact contact inforamtion and pricing of all the facilities.
A Place for Mom also makes the interview process very easy.

Date of experience: April 2, 2024
Maryland
1 review
0 helpful votes
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Very helpful service
April 12, 2024

Brian Turnof was very kind and helpful to me when I was looking for memory care options for my mother. He gave me several options and set up the tours on my behalf. He also gave me information on benefits that may be available to assist with her care. His assistance helped make a very stressful time a little less stressful for me.

Date of experience: April 2, 2024
Oklahoma
1 review
0 helpful votes
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Great Service
April 12, 2024

I couldn't be happier with the service! Deborah was amazing. She listened to what we needed, was quick, provided great advice, follow through, and consistently checked in to make sure all was ok.

My mom is now in a great place!

Date of experience: April 1, 2024
Pennsylvania
3 reviews
0 helpful votes
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A PLACE TO TURN TO
April 12, 2024

I reached out to A Place For Mom at a very difficult time in my life. I needed help to place my husband after hospitalization. I wasn't sure what type of facility I was looking for. Eric Blyweis talked to me and immediately gave me some ideas. He made the initial contacts for me, made appointments for me and gave me ideas on what to ask. He was familiar with each place and was able to answer many of my questions. I finally was able to choose the right place and Eric followed up with me at every stage of the process. I never felt rushed when speaking to him. He was a very good listener.

Date of experience: April 1, 2024
New York
1 review
0 helpful votes
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Relieved my stress
April 11, 2024

A Place for Mom provided much needed support as we were faced with making a decision that most people pray they never will need to make. I was contacted by Natalie shortly after submitting a request for information. She was very caring and understood the stress I was feeling. Within minutes of our conversation, Natalie had scheduled appointments for my father and I at three local facilities. She checked in daily tomake sure I was ok and to see how the appointments were going. Natalie took away the stress I was feeling when faced with having to cold call assisted living facilities. She provided helpful questionnaires to provide a list of questions dad and I didn't even think to ask. I couldn't have asked for a better experience.

Date of experience: April 1, 2024
California
1 review
0 helpful votes
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Great helpful FREE service
April 11, 2024

We were looking for a place fir my brother. When I called, they were kind, inquisitive, listened to the entire story, came up with options while on the phone with me and arranged for the visit within 1 day. I went to the visit and the place was perfect. The load that was taken off my shoulders was huge! Unbelievably great service for those looking for a place for a friend or family member to stay.

Date of experience: April 1, 2024
Minnesota
1 review
0 helpful votes
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Helpful
April 11, 2024

A Place for Mom was able to help find an assisted living facility for my father in 3 days that fit his needs and I was comfortable with.

Date of experience: April 1, 2024
Michigan
1 review
0 helpful votes
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A excellent experience
April 11, 2024

A Place for Mom is the most helpful organization I have ever dealt with for this type of situation.

Date of experience: April 1, 2024
Arizona
1 review
0 helpful votes
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I had been recently tasked with the job of finding my brother a place to live in Arizona. Moving him from Illinois to AZ and finding a place that was affordable was very stressful for me. Wendy Souza was an amazing help to me. Most importantly was that she listened to me, and I really felt like she cared for my individual situation. She sent me several places to visit, made the appointments for me and eventually I found the right place for my brother.

Date of experience: April 1, 2024
Virginia
1 review
0 helpful votes
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A second PERFECT experience!
April 11, 2024

This could have been such a stressful time- but instead with a simple conversation we got the recommendations we needed. Out of 3 options the first was a perfect match! I also loved the follow up! This our second time needed to use a Place for Mom- both experiences were PERFECT! Thank you for having such an amazing service available!

Date of experience: April 1, 2024
Kentucky
1 review
0 helpful votes
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Mom's next chapter
April 11, 2024

My now 91 years young Mother was hit with some serious medical issues about 18 months ago. She was bedridden for 3 months, which caused serious muscle degeneration. She has been living in my brother's home, but needed her independence, so I contacted A Place for Mom.

Date of experience: April 1, 2024
Virginia
1 review
0 helpful votes
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This made my search so much easier
April 11, 2024

When my mom suddenly passed away I had to quickly find a place that her 93 year old companion could move to. I called A Place for Mom and they asked a few questions and immediately they set up 3 places for us to tour. It was so easy and they were with me every step of the way. It would have taken me so much time to call all the nursing facilities in my city. We chose a wonderful place and he loves it there. A Place for Mom took my stress away.

Date of experience: March 31, 2024
New York
1 review
0 helpful votes
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Hectic due to our time deadline. With the referrals that cut out alot of research required by me it was fantastic.

Date of experience: March 31, 2024
South Carolina
1 review
0 helpful votes
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I can't praise APFM enough. Not only Michelle Lorusso but her team that rounded up a list of facilities within our budget and radius provided excellent service, and a priceless amount of understanding about intra-family difficulties. Doing the right thing for someone should not be so painful, but APFM seems to have seen it all many times before. No good deed goes unscathed in this world, but let these people make it easier, because they will.

Date of experience: March 31, 2024
Georgia
1 review
0 helpful votes
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Awesome!
April 10, 2024

I began looking for a memory care facility for my mom. A place for mom helped so much. Melanie called to check on us even when we had to postpone moving mom.

Date of experience: March 30, 2024
Florida
1 review
0 helpful votes
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We never considered that we could live in an independent living facility because our nest egg had disappeared with the depression of 2008 when we first retired. But realizing that our house has appreciated in value since we bought it in 2017 changed our mind to the possibility.

Date of experience: March 30, 2024
California
1 review
0 helpful votes
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Supportive
April 9, 2024

It's nice to have a knowledgeable person help you through a difficult time. It wasn't, as stressful

Date of experience: March 30, 2024