Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.
With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.
A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.
A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Georgia Martin did a wonderful job organizing everything with the staff at Avenida
Great experience throughout. They were with me all the way. Thank you for everything!
We were undecided on if or where to move. A Place for Mom came through with numerous good ideas. We are now living in one of those places.
Very helpful advice and information about available facilities as our family navigated a rapidly changing set of medical issues for a family memeber.
I use to recommend this service to everyone that I worked with. Then I needed their service. Well, it didn't go as well as i had planned. I did 90% of the work. There was a financial issue when I rented at the place I chose. I was floored.
Kate Albert was very kind and patient with me through this process. The assistance was what I needed to get started on with making difficult decisions.
I was lucky enough to get to work with Leisa Wade and wow, she has made a difference.
I had no clue what my next steps should be and I was almost at the panicking stage because my Mom could not live alone anymore. Leisa went over finances and what types of services may be needed. She gave me several options in my budget and around the area I needed and set up the visits with the facilities. She also sent me a check list of important questions to ask. She reached out after each visit and we talked about them. She has texted and called to make sure everything was arranged.
I can't say enough positive things about this company and especially Leisa Wade, she is amazing. She was my angel when I needed help and I can not recommend her enough.
On being discharged from a hospital stay, my doctor told me he would recommend my going to an Assisted Living Facillity for a while to recover fully. The thought of that terrified me as I have always lived independently, in my own home for over 20 years. The Care Coordination Team offered me several options and "A Place for Mom" was 1st one of them so I placed a call to them and almost immediately a lovely woman, whose name I have forgotten sadly, offered me whatever help I might need & told me Senior Faciliies would be contacting me & again, almost immediately several facilited contaced me with offers for tours. I spoke with reps from 2 facilities and was most drawn to Marcy@ Palmilla Senior Living, who offered me a virtual tour of her facility since I was yet well. She & I talked endlessly! We talked about all 3 options, from Memory Care to Assisted Living to Independent Apartment and/or Casita Living. Because I live alone she said she could put me in touch with movers to help me pack & move me and long story short, I chose Palmilla Senior Living and moved in last week. I couldn't be happier. The amenities & help they offer their residents is unmatched in my eyes. I would definitely highly recommend A Place for Mom for self or family members to everyone!
A Place for Mom provided a diverse list of care locations. They sent a schedule with directions and followed up after my tours. I found a lovely facility that is in the area we desired. This service made thing flow very easily.
Wonderful people. We found a great place.
They knew their market.
I work in senior living, memory care and skilled nursing; so when my mother needed help I thought I would be able to choose the best place. I was mistaken! I did not find the best place for her and realized it after a few months. I contacted A Place For Mom and reached Cindy Doty. Cindy made me feel comfortable and, after discussing my mom's needs, gave me options for good places for her. I chose the one I felt would be best and I was right! My mother is happy, healthy and mentally stimulated. As a daughter, that is exactly what I needed. I never would have found this program if not for A Place For Mom. Thank you
My experience with "A Place for Mom" was wonderful from the start. They made the process a "One- Stop-Shop" from finding an Assisted Living Facility to applying for VA Spousal Benefits. I would recommend their service to anyone that has a loved one needing assisted living accommodations and/or someone looking into how to apply for veteran's benefits.
I love all the help I got to find my uncle a place to live. He loves it here
My mother can be extremely difficult. She did not want to leave her house, but she finally has the movers there today. Thanks for your assistance.
Both Whitney and Adam were always available to answer any and all questions. Whitney Byrd was excellent, so knowledgeable and helpful. It made making a difficult desision so much easier.
We worked with Olga from A place for Mom, which put me in contact with Yvette Alicea, to place my dad at Seaton Voorhees. Yvette couldn't have been more welcoming, helpful and informative during a rather stressful time. Time was of the essence. He was in within 3 days of touring the place. Thank you.
Excellent assistance. Gave me the facilities to visit that were exactly what I asked for. Made the process so much easier and less stressful.
Finding a place for our man, was going nowhere until I sought help from a place for Mom. It opened up for us places to tour, helped us with decisions, and gave us comfort. Thank you!
Answer: A Place For Mom is a very dangerous and scary Resource that preys on frail seniors and adult children who are confused at how to find the best Solution for Senior Living. So sad. Chelsia, How can you sell a product that is so deceiving and feel good about it?
Answer: Yes, our Senior Living Advisors can provide you with local, expert knowledge of senior living options in this area. Please contact us at (866) 344-1951 and we will discuss your needs, resources and tools available in finding the right living situation for your loved one.
Answer: Yes, our Senior Living Advisors can provide you with local, expert knowledge of senior living options in this area. Please contact us at (866) 344-1951 and we will discuss your needs, resources and tools available in finding the right living situation for your loved one.
Answer: A: Hi Lynda, thanks for contacting us. Please call (866) 344-1951 and a Senior Living Advisor would be happy to support your search efforts and send you additional information.
Answer: Hi Cathy! Please call us at 866-344-1951 and we will connect you with a local Senior Living Advisor.
Answer: Hi Ann - We would love to help you and your family! Please call us at 866-344-1951 and we will connect you with a local senior living advisor.
Answer: Hi - We are happy to help! Please call 866-344-1951 and we will get you in touch with a local Senior Living Advisor. Thank you!
Answer: In the Greater Louisville (Kentuckianna) metro area there are several I can recommend you consider based on our tour of recommended facilities in Southern Indiana. As residents of Southern Indiana, just across the river from Louisville, we chose Silvercrest in New Albany Indiana. They offer independent living in freestanding apartments as well as assisted living and also more complete care for those needing it. We also really liked Traditions at Hunters' Station in Sellersburg which has identical options, and Bennett House in Clarksville, which offers assisted living and additional services but does not have independent living. Some of these do have limited Medicaid beds in their nursing facilities.

