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A Place for Mom

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
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Avenida Palm Desert
June 3, 2024

Georgia Martin did a wonderful job organizing everything with the staff at Avenida

Date of experience: May 24, 2024
Wisconsin
1 review
0 helpful votes
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Thankful
June 3, 2024

Great experience throughout. They were with me all the way. Thank you for everything!

Date of experience: May 24, 2024
New Jersey
1 review
0 helpful votes
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Good experience
June 3, 2024

We were undecided on if or where to move. A Place for Mom came through with numerous good ideas. We are now living in one of those places.

Date of experience: May 24, 2024
Illinois
1 review
0 helpful votes
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Very helpful advice and information about available facilities as our family navigated a rapidly changing set of medical issues for a family memeber.

Date of experience: May 24, 2024
California
1 review
0 helpful votes
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Not what I thought
June 2, 2024

I use to recommend this service to everyone that I worked with. Then I needed their service. Well, it didn't go as well as i had planned. I did 90% of the work. There was a financial issue when I rented at the place I chose. I was floored.

Date of experience: May 23, 2024
New York
1 review
0 helpful votes
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Kate Albert was very kind and patient with me through this process. The assistance was what I needed to get started on with making difficult decisions.

Date of experience: May 23, 2024
Ohio
1 review
0 helpful votes
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This daughter blown away
June 1, 2024

I was lucky enough to get to work with Leisa Wade and wow, she has made a difference.
I had no clue what my next steps should be and I was almost at the panicking stage because my Mom could not live alone anymore. Leisa went over finances and what types of services may be needed. She gave me several options in my budget and around the area I needed and set up the visits with the facilities. She also sent me a check list of important questions to ask. She reached out after each visit and we talked about them. She has texted and called to make sure everything was arranged.
I can't say enough positive things about this company and especially Leisa Wade, she is amazing. She was my angel when I needed help and I can not recommend her enough.

Date of experience: May 22, 2024
New Mexico
1 review
0 helpful votes
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Serenity Achieved
June 1, 2024

On being discharged from a hospital stay, my doctor told me he would recommend my going to an Assisted Living Facillity for a while to recover fully. The thought of that terrified me as I have always lived independently, in my own home for over 20 years. The Care Coordination Team offered me several options and "A Place for Mom" was 1st one of them so I placed a call to them and almost immediately a lovely woman, whose name I have forgotten sadly, offered me whatever help I might need & told me Senior Faciliies would be contacting me & again, almost immediately several facilited contaced me with offers for tours. I spoke with reps from 2 facilities and was most drawn to Marcy@ Palmilla Senior Living, who offered me a virtual tour of her facility since I was yet well. She & I talked endlessly! We talked about all 3 options, from Memory Care to Assisted Living to Independent Apartment and/or Casita Living. Because I live alone she said she could put me in touch with movers to help me pack & move me and long story short, I chose Palmilla Senior Living and moved in last week. I couldn't be happier. The amenities & help they offer their residents is unmatched in my eyes. I would definitely highly recommend A Place for Mom for self or family members to everyone!

Date of experience: May 22, 2024
Wisconsin
1 review
0 helpful votes
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A Place for Mom provided a diverse list of care locations. They sent a schedule with directions and followed up after my tours. I found a lovely facility that is in the area we desired. This service made thing flow very easily.

Date of experience: May 21, 2024
Virginia
1 review
0 helpful votes
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Great
May 31, 2024

Wonderful people. We found a great place.

They knew their market.

Date of experience: May 21, 2024
California
1 review
0 helpful votes
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I work in senior living, memory care and skilled nursing; so when my mother needed help I thought I would be able to choose the best place. I was mistaken! I did not find the best place for her and realized it after a few months. I contacted A Place For Mom and reached Cindy Doty. Cindy made me feel comfortable and, after discussing my mom's needs, gave me options for good places for her. I chose the one I felt would be best and I was right! My mother is happy, healthy and mentally stimulated. As a daughter, that is exactly what I needed. I never would have found this program if not for A Place For Mom. Thank you

Date of experience: May 21, 2024
North Carolina
1 review
0 helpful votes
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All Around Excellent Service
May 31, 2024

My experience with "A Place for Mom" was wonderful from the start. They made the process a "One- Stop-Shop" from finding an Assisted Living Facility to applying for VA Spousal Benefits. I would recommend their service to anyone that has a loved one needing assisted living accommodations and/or someone looking into how to apply for veteran's benefits.

Date of experience: May 20, 2024
Georgia
1 review
0 helpful votes
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Helpful
May 31, 2024

Amazing company. My mom is so happy. Thank you so much.

Date of experience: May 20, 2024
Ohio
1 review
0 helpful votes
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I love all the help I got to find my uncle a place to live. He loves it here

Date of experience: May 20, 2024
Colorado
1 review
0 helpful votes
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Finally found a place
May 30, 2024

My mother can be extremely difficult. She did not want to leave her house, but she finally has the movers there today. Thanks for your assistance.

Date of experience: May 20, 2024
North Carolina
1 review
0 helpful votes
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Outstanding
May 29, 2024

Both Whitney and Adam were always available to answer any and all questions. Whitney Byrd was excellent, so knowledgeable and helpful. It made making a difficult desision so much easier.

Date of experience: May 19, 2024
South Carolina
1 review
0 helpful votes
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A Place for Mom personnel were always friendly and helpful. They were a reassuring voice during all the confusion and details of choosing a facility for my mother.

Date of experience: May 19, 2024
Switzerland
2 reviews
0 helpful votes
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Help during a stressful time
May 29, 2024

We worked with Olga from A place for Mom, which put me in contact with Yvette Alicea, to place my dad at Seaton Voorhees. Yvette couldn't have been more welcoming, helpful and informative during a rather stressful time. Time was of the essence. He was in within 3 days of touring the place. Thank you.

Date of experience: May 19, 2024
Colorado
1 review
0 helpful votes
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97 year old Mother
May 28, 2024

Excellent assistance. Gave me the facilities to visit that were exactly what I asked for. Made the process so much easier and less stressful.

Date of experience: May 18, 2024
Michigan
1 review
0 helpful votes
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A life boat
May 27, 2024

Finding a place for our man, was going nowhere until I sought help from a place for Mom. It opened up for us places to tour, helped us with decisions, and gave us comfort. Thank you!

Date of experience: May 17, 2024