Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of A Place for Mom

A Place for Mom

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
How would you rate A Place for Mom?
grey stargrey stargrey stargrey stargrey star

A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
Follow Carol I.
Unfollow Carol I.
Share Review
Report Review

We didn't know what to do or how to find a retirement community for my sister. I filled out the form on line and a place for mom contacted me and talked me through options. We then received calls and emails from several places. We had multiple options in our budget. This is a wonderful service and I highly recommend them.

Date of experience: May 30, 2024
Tennessee
1 review
0 helpful votes
Follow Sharon L.
Unfollow Sharon L.
Share Review
Report Review

From the first phone call, A Place for Mom, was friendly and educational. They took our information and immediately matched us to available places and even helped set up the interviews. We narrowed it down from 6 quickly, and had 2 awesome places to decide from. We made a great choice and could not be happier with the caring community we found for my mom. I highly recommend their services.

Date of experience: May 30, 2024
Indiana
1 review
0 helpful votes
Follow Cynthia T.
Unfollow Cynthia T.
Share Review
Report Review

Immediate results!
June 9, 2024

One email and that's all it took! I received several options, made two phone calls and I was all set!
Using A Place for Mom was so easy and fast. It took a huge burden off of my mind!

Date of experience: May 30, 2024
Missouri
1 review
0 helpful votes
Follow Angela T.
Unfollow Angela T.
Share Review
Report Review

A place to start
June 9, 2024

We were in our initial somewhat desperate start of finding a senior community for my mother in law. Not knowing really where to start with so many options out there, I contacted a place for mom. Rachel contacted me and assured me she could help. She provided me with several community options close to home and in our price range. Her assistance narrowed down the search and made it a little less overwhelming. Although I did not answer all her check in calls, I knew she was there for me and our search. Thank you Rachel and A Place for Mom!

Date of experience: May 30, 2024
Washington
1 review
0 helpful votes
Follow Susan F.
Unfollow Susan F.
Share Review
Report Review

Fantastic team to work with!
June 9, 2024

It's a difficult time regardless of how much you think you know, but the team, especially Kelley Brit was understanding and allowed us to go at our pace. I recommend any family that is in need of care for a loved one to reach out and make the call.

Date of experience: May 30, 2024
Georgia
1 review
0 helpful votes
Follow Megan N.
Unfollow Megan N.
Share Review
Report Review

Marie is a lifesaver!
June 9, 2024

Marie has been helping me find placement for my father (63 male with severe dementia) and she has been an angel! Definitely recommend A Place for Mom! There aren't many resources out there for people in my situation but this company has always been there for me!

Date of experience: May 30, 2024
Ohio
3 reviews
0 helpful votes
Follow Robert U.
Unfollow Robert U.
Share Review
Report Review

This organization did a great job providing multiple lists of Assited Living locations for my parents. They followed up often to see how the search was going. Very grateful to have their resources for the help we needed.

Date of experience: May 30, 2024
Maryland
1 review
0 helpful votes
Follow Nancy X.
Unfollow Nancy X.
Share Review
Report Review

Very Helpful
June 7, 2024

APFM was very helpful! I was quickly matched with someone who took the time to listen to our situation and find matches to align with us. It was such a relief to have her schedule all of the tour appointments for me so that I could use that time to focus on other things.

Date of experience: May 28, 2024
North Carolina
1 review
0 helpful votes
Follow Toni X.
Unfollow Toni X.
Share Review
Report Review

They helped to find the right place for my mom based on her issues and finances.

Date of experience: May 28, 2024
Connecticut
2 reviews
0 helpful votes
Follow LAURA B.
Unfollow LAURA B.
Share Review
Report Review

Reassuring and Supportive
June 7, 2024
Updated review

It was invaluable knowing that there was support and information that was easily accessible. It was of great comfort to me.

Date of experience: May 28, 2024

Reassuring and Supportive
January 18, 2024
Previous review

It was invaluable knowing that there was support and information that was easily accessible. It was of great comfort to me.

Date of experience: January 18, 2024
New York
1 review
0 helpful votes
Follow Elizabeth U.
Unfollow Elizabeth U.
Share Review
Report Review

List of places
June 7, 2024

Gave me a place to start, I appreciate that. When I talked with the consultant, they prematurely set up tours that I was not ready to do yet. However, understanding that I could was helpful. Talking with each of the facilities managers was wonderful - they were very very helpful.

Date of experience: May 28, 2024
Florida
1 review
0 helpful votes
Follow Benjamin L.
Unfollow Benjamin L.
Share Review
Report Review

Excellent Experience
June 7, 2024

A place for mom, and specifically Angelique Kaczmarek, were very helpful in educating me on the various pathways for senior care for my friend whom which I am his caregiver. Her knowledge and compassion were instrumental in helping us find the care we needed and within a matter of days we found a place and completed the admittance process. We could not have done this without your support.

Date of experience: May 27, 2024
Michigan
1 review
0 helpful votes
Follow Judy D.
Unfollow Judy D.
Share Review
Report Review

Extremely helpful.
June 6, 2024

I worked with Thom Gault from A Place for Mom. He was extremely helpful in giving and getting information on facilities that filled our needs. He contacted me periodically to make sure I was finding the information I needed. I was pleased with the experience and feel that we found the right place.

Date of experience: May 27, 2024
Ohio
1 review
0 helpful votes
Follow Thomas W. T.
Unfollow Thomas W. T.
Share Review
Report Review

Very Helpful In A Time of Need
June 6, 2024

Yvette was great to work with and was a great negotiator with Brookdale to get us a the best possible pricing. She also gave me three places to visit and set up appointments.

Date of experience: May 27, 2024
Washington
1 review
0 helpful votes
Follow Scott F.
Unfollow Scott F.
Share Review
Report Review

Sean was wonderful. There was a brief but detailed interview, then within a very short time I had a list of facilities in my area to review. Out of ~ 10 places I found the perfect spot for mom within 2 weeks.

Date of experience: May 27, 2024
South Carolina
1 review
0 helpful votes
Follow Lois U.
Unfollow Lois U.
Share Review
Report Review

We had help before we knew we needed it. The hospital contacted A Place for Mom and they handled everything.

Date of experience: May 26, 2024
Tennessee
1 review
0 helpful votes
Follow Lori F.
Unfollow Lori F.
Share Review
Report Review

Sarah was awesome and so helpful. Worked with our budget and helped find the perfect place. The other ones were not nearly as nice as were we landed, cannot say enough great things about Maristone of Franklin...under new managment and just mountains of difference between this place and others they recommended...Sarah was so helpful and kept on top of me!

Date of experience: May 26, 2024
Minnesota
1 review
0 helpful votes
Follow Valerie A.
Unfollow Valerie A.
Share Review
Report Review

Considerate
June 5, 2024

Listened and excellent follow thru. Touched base and asked good questions. Wonderful support with concise explanations.

Date of experience: May 26, 2024
Florida
1 review
0 helpful votes
Follow Liz L.
Unfollow Liz L.
Share Review
Report Review

Rebecca took her time to help me with my search to find an independent living home for my mom.

Date of experience: May 26, 2024
Maryland
1 review
0 helpful votes
Follow Kathy L.
Unfollow Kathy L.
Share Review
Report Review

Our counselor Stephenee was incredibly helpful. After gathering some information about my mother, her situation and finances, she sent us a list of several possibilities. Since my mother lives out of town and will be moving to my area, I visited the suggested senior communities. I also got ideas from my neighborhood listserv. My mother came to town and saw the top 4 of the ones I visited. Actually, she only saw three, because she loves the third one and decided to go there.

Date of experience: May 26, 2024