Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.
With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.
A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.
A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This is the second time we have used the services of A Place For Mom.
They have always helped our family tremendously. This second time around we needed to relocate our family member from independent living to a memory care facility.
A Place for Mom provided a list of places in our area to review. Luckily we found a wonderful place quickly and are moving our loved one to his new residence very soon.
Just a week before my move to independent living I was struggling and not really safe to live by myself. I had used a place for mom several years ago for my own mom and they were incredibly helpful. So I called for myself. One of those places I chose to move to. The building itself as well as the grounds are truly amazing. The staff here are awesome! I'm so glad I called a place for mom.
A Place for Mom has supported me both emotionally and in finding the best memory care facility to meet my mom's needs as well as our family's. Although this has been a stressful and heart-wrenching experience, their service has been a tremendous help along the way.
Made our families experience very easy, helpful with setting up appointments with the assisted living facilities. My dad made a decision on his first day of visits, which took a good deal of stress off his granddaughters and myself. The entire process was so much easier than I expected. Moving my dad in was the only stressful part, getting him to decide on what he wanted to bring was the challenge. Lol
A Place for Mom identified facilities within our mileage and financial parameters which saved us a great deal of time and effort in our search.
Kate from a place for mom is awesome. She connected us with great places to view for my father very quickly. All the way through the process offering assistance and, sharing resources that afforded my father the opportunity to move into a facility even though his home hasn't sold yet. I love the place we decided on as it is a good fit for my father. I would definitely recommend Kate and a Place for Mom to others.
Everyone very kind however it turned out to be quite overwhelming in regards to sales and constant emails and text messages, I actually had to tell them to please back off.
Your agents provided me with lists of good facilities to contact, helped me set up tours and gave helpful information on the entire process.
The Corona Healthcare SNF in Corona, CA is a whopping mistake with frequent outbreaks of Covid 19 and lousy Food portions too frequently child portioned and too much lab draws of blood all the time and Morphine Sulfate dispensed to known addicts and hostile staffs many likely illegal alien in origin A Place For Mom.com rates it a D. But should rate it an F. And where they get their food from is a notorious secret and almost impossible to learn! Donot send your loved ones to this nursing nightmare as it could kill them!
I spent a lot of time working on my review but for whatever the reason, my survey suddenly closed and I have to redo. But I won't retype everything; instead, I will say I wish we could have kept Phillip St... as an agent. We lost his help because of one of their company policies regarding time. Thank you, Phillip.
I was very impressed with the quick response from APFM very shortly after a social worker contacted them on our behalf. From that initial contact with Wendy, I had a return call from Susan with excellent recommendations in my area within an hour. My mom moved in the very next day. Great assistance, compassionate, and on point. What a wonderful service they provide, thank you!
A Place for Mom made the process extremely easy regarding locating facilities and narrowing the process down. Kelly and Samuel were very helpful and responsive. I strongly recommend using their service to assist with this transitional period.
I am very pleased with the help I received. I described what I thought my Mom needed and the locations I was as interested in. My representative developed a listing that met my concerns and I set up appointments to tour the facilities. Luckily, we placed my Mom into our top pick residence.
My representative checked in with me regularly to see where we were with the process. She also reached out after we placed my Mom. This is a great organization which helps you through a very difficult process.
My husband's dementia went downhill very quickly.
I no longer could care for him at home. I contacted A Place for Mom for information. Pedro, my advisor, was wonderful to work with.
He set up an interview for me at Bethlehem Manor. Talish, the very nice Resident Care Coordinator there, explained everything and gave me a tour. I was very impressed.
It is not a fancy place, but expertly run. All of the employees are so friendly and wonderful with the residents.
The Memory Care floor is a locked floor. The residents have their own dining room, and TV room. The laundry is done right there also. They are taken downstairs for some activities.
I can decorate my husband's room anyway I want to. I really like that.
My husband is acclimating quite well due to the personal care and wonderful people at Bethlehem Manor. I know I made the right decision for him.
I do highly recommend their Memory Care Unit.
During the time we were going through. A Place For Mom was a huge help. Supplying us with direction and so much information we needed. We didn't know where to start and they were there to help.
They gave us lists of nursing homes. They even set up apts.
Big help
A Place for Mom was outstanding in helping us quickly find a place for my dad to begin hospice care. They responded promptly to our questions and offered support every step of the way. I also appreciated how understanding they were about communicating through text, which worked best for me given my profession.
I would highly recommend this service to anyone looking to find a compassionate and caring new home for their loved one.
L was surprised how friendly and helpful the whole experience was. They were patient and worked with me to find a place that met my aunts requirements. Very helpful.
Tess was fantastic in helping us navigate the first placement for our loved one. She looked at several places on two different states (Florida and North Dakota). She was realistic, supportive, and helpful. Such a blessing!
A Place for Mom helped us find just that, a place for mom! Navigating complex medical and physical needs as well as declining cognitive function, Joy was instrumental in not only finding the right fit but also giving advice on how to advocate for mom in the skilled nursing facility she was in. If we ever find ourselves in a similar situation again, Joy will be our first call!
I had to find a place for my sister. The representative I worked with was excellent. She kept working till she found a place for my sister. I would recommend this service to anyone looking to place a loved one!
Answer: A Place For Mom is a very dangerous and scary Resource that preys on frail seniors and adult children who are confused at how to find the best Solution for Senior Living. So sad. Chelsia, How can you sell a product that is so deceiving and feel good about it?
Answer: Yes, our Senior Living Advisors can provide you with local, expert knowledge of senior living options in this area. Please contact us at (866) 344-1951 and we will discuss your needs, resources and tools available in finding the right living situation for your loved one.
Answer: Yes, our Senior Living Advisors can provide you with local, expert knowledge of senior living options in this area. Please contact us at (866) 344-1951 and we will discuss your needs, resources and tools available in finding the right living situation for your loved one.
Answer: A: Hi Lynda, thanks for contacting us. Please call (866) 344-1951 and a Senior Living Advisor would be happy to support your search efforts and send you additional information.
Answer: Hi Cathy! Please call us at 866-344-1951 and we will connect you with a local Senior Living Advisor.
Answer: Hi Ann - We would love to help you and your family! Please call us at 866-344-1951 and we will connect you with a local senior living advisor.
Answer: Hi - We are happy to help! Please call 866-344-1951 and we will get you in touch with a local Senior Living Advisor. Thank you!
Answer: In the Greater Louisville (Kentuckianna) metro area there are several I can recommend you consider based on our tour of recommended facilities in Southern Indiana. As residents of Southern Indiana, just across the river from Louisville, we chose Silvercrest in New Albany Indiana. They offer independent living in freestanding apartments as well as assisted living and also more complete care for those needing it. We also really liked Traditions at Hunters' Station in Sellersburg which has identical options, and Bennett House in Clarksville, which offers assisted living and additional services but does not have independent living. Some of these do have limited Medicaid beds in their nursing facilities.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account