Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.
With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.
A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.
A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
We knew my dad was just barely hanging onto his independence at home. I saw an advertisement for A Place for Mom and decided to make the call. I was given options across 3 different states and was also given some practical advice. My dad is now in a safer place and it all started with help from our advisor Beth
I found A Place for Mom's assistance to be transformative. I stumbled upon them by accident after I had conducted an extensive search of assisted living options for my mother using AI. They identified options that I have failed to identify and provided a rational way of going about finding an appropriate living situation for my mother.
In fact, she's living in one of the facilities they identified now!
Stephanie was very compassionate, helpful and professional. She really took a lot of stress off my shoulders and was happy to help. She gave me several places to think about; but 2 of them really stood out to me: Gemstone and Avalon. They were both top notch, very attentive to their patients, very sweet caregivers. We finally settled on Avalon as they have a "quiet area" for people who get overstimulated. Stephanie walked me through what was needed and made sure that we were satisfied with our choice. I highly recommend A Place for Mom, they are just the best and were so helpful!
A Place for Mom helped me find a beautiful assisted living place for our mom. Thank you so much! I highly recommend using them!
Our case manager Kristen was knowledgeable and experienced. We were helped through the whole process of exploring, visiting and then choosing a great option and moving our loved one there..
Our experience was phenomenal with A Place For Mom. I dealt with two women that were equally as compassionate in helping me navigate such a difficult course. My mom fell and broke her hip at the end of July and was bounced from facility to facility. She eventually ran out of Medicare, therefore needed long-term care. Both girls help me to define what my mom needed and the best places to find the care that she needed. The cost here in Massachusetts is outrageous comparably speaking. They were able to find me something that was financially viable. They're carrying and knowledge was. Exactly what I needed at this time. I cannot thank them and A Place For Mom enough. Thank you.
My Aunt had a big stroke recently and I reached out to find guidance on what her options were. Beth (nurse)helped me throughout the process. She was kind, informative and patient. Our circumstances changed a few times. No matter how many times our goals changed she took the time to check in with me without being pushy. Beth helped us to navigate a very difficult and emotional time. I would recommend A Place for Mom to anyone who needs help with elder care.
My representative, Joy, was amazing. She tailored her recommendations to my specific needs and geographic and budgetary desires. Nothing extraneous. My time researching facilities was made especially efficient by her recommendations. And I was on a very tight timeline as my loved one was on the verge of discharge from the hospital.
Stephanie was very helpful in finding a facility for my father. She provided me with many options and pricing in my area, setup tours and followed up with me to continue my search so that I felt very comfortable with the options. Thank you "A Place for Mom" and especially Stephanie!
We needed to move my mom from assisted living to memory care and the move had to be made quickly. APfM made this difficult process almost painless. Highly recommend!
All of the Assisted Living facilities had long waiting lists and most had high costs even for an Independent tenant. My contact at A Place for Mom suggested a 55 and older scenario and that worked. There were some pricing concerns but My contact was able to get that sorted out for us. My Sister has moved in and is very happy and will save money going forward.
I was looking into Senior Living facilities and got contacted by A Place for Mom. They told me about their services and I told them what we were looking for in a facility. The woman who assisted us came up with many options in the area (SE Denver/Aurora) where my friend wanted to locate. She even lined up tours for us. She kept in close communication until we finally chose a facility. We found that A Place for Mom was very helpful!
I was guided, spoken to frankly and nudged along the year's journey of finding the best memory care facility for my spouse of 50+ years. When I needed pushing I was pushed. I felt supported and comfortable voicing my concerns and desires. They were exactly what I needed at the time!
Michelle my rep has been amazing. Taking my calls and texts when I was in panic mode. She has a special touch. This industry you really have to have a craft. A Place for Mom is my new craft: website has all the info I needed.
I contacted A Place for Mom to find out how to find a good affordable place for my Wife to live in our golden years. I was put in touch with a lovely woman named Nilsa who gave me a list of facilities in our new area. It helped me get started with the process of picking our new forever home.
A Place for Mom made a difficult journey a little easier with many helpful resources. I don't think I could have done this without their help.
A place for mom was very helpful. They really listened to my concerns for my mother. They provided me with various financial options. They followed up with me as I went through with me mother to make a selection.
As we began our search for an assisted living home for my mother we realized there was a a lot we didn't know about them. We reached out to A Place for Mom for help. We were contacted promptly and provided input as to location and cost range and were quickly provided with locations to consider along with an easy way to schedule tours. After visiting several and refining our criteria, we zeroed in on a couple of homes recommended by A Place for Mom. We made a decision and closed the deal and moved her in. The help provided by A Place for Mom really helped to streamline the search…highly recommend!
The agent I worked with -, Christina Smith,-was always pleasant and very helpful with giving me a list of possible locations and the services they offered, which is just what I needed in my search for a final senior living destination. She checked in regularly and also took suggestions that I made for searching at various other locations I heard about, and would tell me whether they would be a good fit for me or not, as well as the listings she had for me in the first place. The articles on various levels of senior care and the types of services and products available for seniors that they sent out were also very useful and helpful. Norman Strike
Jamillah was a real lifesaver, going above and beyond to find assisted living options for my Mom that met my general criteria. She did a ton of legwork in 2 different locations, and followed up regularly to see what additional support she could provide. I moved Mom into one of their recommendations last week. The support was greatly appreciated!
Answer: A Place For Mom is a very dangerous and scary Resource that preys on frail seniors and adult children who are confused at how to find the best Solution for Senior Living. So sad. Chelsia, How can you sell a product that is so deceiving and feel good about it?
Answer: Yes, our Senior Living Advisors can provide you with local, expert knowledge of senior living options in this area. Please contact us at (866) 344-1951 and we will discuss your needs, resources and tools available in finding the right living situation for your loved one.
Answer: Yes, our Senior Living Advisors can provide you with local, expert knowledge of senior living options in this area. Please contact us at (866) 344-1951 and we will discuss your needs, resources and tools available in finding the right living situation for your loved one.
Answer: A: Hi Lynda, thanks for contacting us. Please call (866) 344-1951 and a Senior Living Advisor would be happy to support your search efforts and send you additional information.
Answer: Hi Cathy! Please call us at 866-344-1951 and we will connect you with a local Senior Living Advisor.
Answer: Hi Ann - We would love to help you and your family! Please call us at 866-344-1951 and we will connect you with a local senior living advisor.
Answer: Hi - We are happy to help! Please call 866-344-1951 and we will get you in touch with a local Senior Living Advisor. Thank you!
Answer: In the Greater Louisville (Kentuckianna) metro area there are several I can recommend you consider based on our tour of recommended facilities in Southern Indiana. As residents of Southern Indiana, just across the river from Louisville, we chose Silvercrest in New Albany Indiana. They offer independent living in freestanding apartments as well as assisted living and also more complete care for those needing it. We also really liked Traditions at Hunters' Station in Sellersburg which has identical options, and Bennett House in Clarksville, which offers assisted living and additional services but does not have independent living. Some of these do have limited Medicaid beds in their nursing facilities.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account