Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of A Place for Mom

A Place for MomReviews 2,389

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
How would you rate A Place for Mom?
grey stargrey stargrey stargrey stargrey star

A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

We monitor reviews for authenticity

Pennsylvania
2 reviews
0 helpful votes
Follow Cynthia M.
Unfollow Cynthia M.
Share Review
Report Review

Got me the help I needed
January 13, 2025

I needed someone to help with day to day care of my husband. I couldn't do it myself and I didn't want to put him in a nursing home. A place for mom helped me find good and affordable help. Plus they follow up to make sure it's working for me. Thank you

Date of experience: January 2, 2025
California
1 review
0 helpful votes
Follow Elizabeth L.
Unfollow Elizabeth L.
Share Review
Report Review

Parent had paranoia, hallucinations from hospital stay- Chondra? Was so prompt in responding to my
Very scary situation. She provided quality information and staffing and we felt safe and well cared for
Even during a holiday!

Date of experience: December 25, 2024
Louisiana
1 review
0 helpful votes
Follow Patricia U.
Unfollow Patricia U.
Share Review
Report Review

We were given the names of centers in our area and even had appointments made by A Place for Mom with follow up calls from each center as well as APFM.
Very helpful in making a decision and finding the best place.

Date of experience: December 31, 2024
Illinois
1 review
0 helpful votes
Follow Amilyn R.
Unfollow Amilyn R.
Share Review
Report Review

Made finding options simpler
January 9, 2025

Was great to get a list of places that were options. My advisor, Martin, was helpful and available when I had questions. Would recommend this free service to anyone.

Date of experience: December 30, 2024
Oregon
1 review
0 helpful votes
Follow Marie S.
Unfollow Marie S.
Share Review
Report Review

Invaluable support.
January 8, 2025

I couldn't have figured out which assisted places to even start looking at without the help from A Place For Mom. Their help and knowledge was so helpful in our process. They were with us every step of the way! Because of them we were able to narrow it down to several places, which we went to interview and then eventually found a place for the folks to go see. They are now in their new assisted home and doing much better than previously.

Date of experience: December 6, 2024
Georgia
1 review
0 helpful votes
Follow LaTasha V.
Unfollow LaTasha V.
Share Review
Report Review

This resource saved my sanity!
January 8, 2025

After getting a disturbing diagnosis for my mom, I had to find care options that fitted her specific situation. I did not need for assistant living, but I needed something with an independent living feel that had the services I needed. Mary got in touch with me and heard all of the things I needed for my mom. She immediately looked up resources within my budget, and that was on a Friday by Monday. We had found my mom's new home that had everything she wanted and everything I wanted to ensure a great quality of life and the security that I wanted. And all within my budget, although there were plenty other options to choose from Mary gave me the order of which would probably best fit my need and her number one was my number one. She even helped me find additional resources covered by insurance This service provided saved me from a strenuous search and an uneducated search. I was able to make a decision with my sanity and my peace of mind intact.

Date of experience: December 29, 2024
Connecticut
1 review
0 helpful votes
Follow Rob W.
Unfollow Rob W.
Share Review
Report Review

Good job
January 8, 2025

In only 2 weeks I got the place that I looked at and it was beautiful.

Date of experience: December 29, 2024
Washington
1 review
0 helpful votes
Follow Stewart K.
Unfollow Stewart K.
Share Review
Report Review

Memory Facilities
January 7, 2025

Put me in contact with several facilities I did not know about. My wife is now resident in one of them

Date of experience: December 28, 2024
Florida
1 review
0 helpful votes
Follow Lynn N.
Unfollow Lynn N.
Share Review
Report Review

Helpful under short timeframe
January 7, 2025

Assistant provided a list of nearby facilities with info and approximate prices. Helpful in narrowing the potential places to visit.

Date of experience: December 20, 2024
California
1 review
0 helpful votes
Follow K G.
Unfollow K G.
Share Review
Report Review

While the agents at A Place for Mom seem wonderful, I wish nursing homes / Senior Living were more transparent about pricing. They should have basic costs on their website, explain rates of yearly increases and list potential additional care costs. During a 6 month search for a future place for my mother in law, basic rent went from $3500 to $4400 a month. Only one place was able to share additional care costs as up to another $3700 a month and that was just a verbal amount. I can only imagine all the additional costs that will rack up. What does one do for a parent with limited means? Once a parent is in assisted living, costs keep going up and then when she cant pay, she has to leave. That is crazy.

Date of experience: December 27, 2024
Idaho
1 review
0 helpful votes
Follow Dennis I.
Unfollow Dennis I.
Share Review
Report Review

Great help
January 6, 2025

I contacted the company on Sunday. Someone got back to me right away. By Monday I had several places scheduled to visit. Those places were very welcoming and had bearing price ranges. We found a place and was able to contract in about three weeks time definitely would recommend a place for mom. Outstanding service.

Date of experience: December 27, 2024
Washington
1 review
0 helpful votes
Follow Barb I.
Unfollow Barb I.
Share Review
Report Review

Got a list of places to check out
January 5, 2025

Was helpful to get a list of possible places to visit. Scheduled visits and emailed times to me. Not much conversation nor followup. I called places or they called me after visit. Very fortunately I found the perfect place on the first day of visits. I was thankful for the list of identified places. The service was well worth it!

Date of experience: December 26, 2024
California
1 review
0 helpful votes
Follow Kimberly X.
Unfollow Kimberly X.
Share Review
Report Review

Quick and Convenient
January 5, 2025

Our family worked with A Place for Mom to help with a discharge from the hospital to Memory Care in Virginia. The response was very quick and they assisted us with securing a new placement on very short notice.

Date of experience: December 20, 2024
South Carolina
1 review
0 helpful votes
Follow Alecia S.
Unfollow Alecia S.
Share Review
Report Review

Support through the storm
January 4, 2025

Karen was a godsend for me and my family in finding a memory care facility for my father.

Date of experience: December 5, 2024
Colorado
2 reviews
0 helpful votes
Follow Jim B.
Unfollow Jim B.
Share Review
Report Review

When you need it most...
January 3, 2025

A Place for Mom not only helped us find great accommodations for our family member, but also advocated and provided counsel when a provider started to overreach a bit.

Date of experience: December 24, 2024
Tennessee
2 reviews
0 helpful votes
Follow Sharlene B.
Unfollow Sharlene B.
Share Review
Report Review

I had no idea where to start while looking for an assisted living facility for my mother in law and A Place for Mom compiled a list of nearby facilities giving an easy way of comparing them. They also set up the tours and made it easy to make the final decision.

Date of experience: December 23, 2024
Illinois
2 reviews
0 helpful votes
Follow Mary Y.
Unfollow Mary Y.
Share Review
Report Review

Phenomenal
January 1, 2025

Beth Daluca was so caring and exceptional. Beth helped us get our brother in law in an outstanding memory care community in West Dundee. We can't compliment her enough on her service to our family.

Date of experience: December 22, 2024
Rhode Island
1 review
0 helpful votes
Follow Kara B.
Unfollow Kara B.
Share Review
Report Review

A huge help with my mom!
January 1, 2025

I had only just emailed 'a place for mom' when I immediately heard back from someone who assisted me daily with so many questions and options of care for my mom. David was so helpful and sent me so many highly rated ALF in my area that were all able to accommodate my situation immediately. The extra information I receive through email has also been a huge help in regards to what questions to ask when touring a facility right down to payment information. I called many state agencies and did not get any responses so this was my saving grace. I cannot sing their praises enough!

Date of experience: December 22, 2024
New York
1 review
0 helpful votes
Follow Scott D.
Unfollow Scott D.
Share Review
Report Review

Made finding a retirement home easy.
December 31, 2024

I was quickly placed in a retirement community,a very good experience, thank you.

Date of experience: November 25, 2024
Pennsylvania
1 review
0 helpful votes
Follow Sue I.
Unfollow Sue I.
Share Review
Report Review

Finding care on short notice...
December 31, 2024

We ended up in a situation that required us to find care on short notice. When you sign up, two things happen...care communities start calling you and an advisor reaches out to you. The advisor was calming and a good resource during a fraught time. The number of communities calling was overwhelming, but probably helpful in nudging you to a decision.

Date of experience: December 21, 2024