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A Place for Mom

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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Massachusetts
1 review
0 helpful votes
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Thank you
January 20, 2025

A Place For Mom was there to guide me at a time I felt lost. It showed me so many things to help me get through this time. Thank you very much.

Date of experience: January 9, 2025
North Carolina
1 review
0 helpful votes
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Super Helpful
January 19, 2025

Very helpful. Gave me lots of options. I would highly recommend reaching out to them for assistance in finding your love one a place to stay.

Date of experience: January 2, 2025
North Carolina
1 review
0 helpful votes
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Good Guidance
January 18, 2025

I really appreciate the guidance and support I received from the "A Place for Mom" associate. She was a good listener and set up tours of local facilities that met my criteria. The site also provided tips regarding questions to ask during the visits. Its easy to forget essential details when you are trying to process so much information.

Date of experience: November 29, 2024
Tennessee
1 review
0 helpful votes
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Very helpful
January 17, 2025

Good people to work with. Gave us valuable information without pestering us. Worthwhile service.

Date of experience: January 7, 2025
Texas
1 review
0 helpful votes
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A Place for Mom was so special!
January 17, 2025

We knew that we needed to begin the process to find an assisted living facility for Mom in the not-too-distant future. They provided us with great options and when I asked for a few more, they provided them to us. It took us at least 5 months before we knew that the time was right to move Mom to her new facility. The facilities did an excellent job of keeping in touch with us and made the process super easy.

Thank you A Place for Mom for working with us through this extended process.

Date of experience: January 7, 2025
Arizona
1 review
0 helpful votes
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Awesome
January 17, 2025

I needed a place A.S.A.P. For my step father, he was being release from the hopital and needed a new assist living home. I contacted A Place for Mom and they were very helpful finding a place in a good location and based on his limited income. I would highly recommend using there services.

Date of experience: December 27, 2024
Nevada
1 review
0 helpful votes
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We thought we were looking for two people, one with memory issues and one without. When one passed, we were able to pivot to search for only memory care facilities. That made the task so much easier.

Date of experience: January 7, 2025
California
1 review
0 helpful votes
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I was trying to find an affordable independent living location for my aunt and cousin. My dad moved recently but has a pension and elder care plan, so I need a nice place that costed a lot less. A Place for Mom walked me through some options and then put me in touch with the right people to setup tours. It was very helpful and they continued to follow up with me. I really liked Michelle and Kelly who helped me.

Date of experience: December 11, 2024
Georgia
1 review
0 helpful votes
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Extremely helpful
January 17, 2025

I reached out to A Place For Mom to get help finding assisted living for my mother. From our first conversation to the last, Sheila was an immense help. She was a great source of information and shared lots of good articles and advice that made our search much easier. She was also really great at following up with me about how things were going.

Date of experience: January 6, 2025
Nevada
1 review
0 helpful votes
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Very supportive
January 17, 2025

What i like about is they follow you up every now and then making sure that we have found a place to stay🥰🤩🙏 i felt the concern for us, and thank you we appreciate that very much

Date of experience: January 6, 2025
North Carolina
1 review
0 helpful votes
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Grateful for A Place for Mom
January 17, 2025

Emily was awesome getting me appointments and listening to all my thoughts as I processed this move for my mom. Her advice and leading was invaluable. We are getting mom settled in her new place and are hopeful it will work out well for her.

Date of experience: January 6, 2025
Canada
1 review
0 helpful votes
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The Perfect Place for Mom and Dad
January 17, 2025

After spending over a year trying to find the right facility to accommodate the unique needs of both Mom and Dad with no luck, we reached out to A Place for Mom. Promptly, they reached out, listened to every detail of what we were looking for, understood the budget and the care requirements, and within a week, we were lined up through their team with Tours of a few facilities which checked off every box. Less than 2 months later, Mom and Dad were moved in, settled and have begun receiving the much needed care and social interaction they so desperately needed. Their quality of life is already showing signes of improvement and the entire family is so very pleased!

Date of experience: January 6, 2025
California
1 review
0 helpful votes
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I was always treated with respect. Every question was answered as if it was the first time it was ever asked, never any exasperation in the answers.

Date of experience: January 6, 2025
Ohio
1 review
0 helpful votes
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I was clueless of where to start looking for places to move except nursing homes which we did not need at this time. They had suggestions of several places to look at and visit. With their help, we were able to find a place with independent living and assisted living when the need arrives.

Date of experience: January 6, 2025
Nevada
1 review
0 helpful votes
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Good Location for Me
January 17, 2025

Got an offer for a reduced rate & a free month. Made it worthwhile

Date of experience: December 27, 2024
Texas
1 review
0 helpful votes
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When I did my own initial search on Google for senior living memory care related facilities, I was unable to find information that I needed. APFM offered what I needed and had a set of questions for me to identify the best facilities for my loved one. All of the memory care related facilities they recommended to me were very good, My APFM advisor was great about following up with me to ensure tours were scheduled and went well. My advisor also helped me provide feedback/ask additional questions for APFM and the facilities.

Date of experience: October 15, 2024
Massachusetts
1 review
0 helpful votes
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Don't go it alone.
January 17, 2025

Jennifer Grant at A Place for Mom was great. She validated options I had already searched up, gave me new places to consider, made appointments for me to visit with my mother, followed up and gave expert advice.

Date of experience: October 14, 2024
Tennessee
1 review
0 helpful votes
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A great help dealing with my inlaws
January 17, 2025

The staff i worked with were very interested in hearing what my needs were as they helped to suggest options that fit our financial situation and level of care. Their suggestions were on point, with one exception but took my feedback as to not refer someone else to that facility with interest. We were delayed due to inlaws being hesitant to relocate, but staff followed up regularly and understood our delay, suggesting ways to ease my inlaws concerns/fears. Staff were great to work with.

Date of experience: January 5, 2025
Texas
1 review
0 helpful votes
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Excellent experience
January 14, 2025

Keitha was vary helpful as patient. I took a long time to locate my new home and she continued to find many locations as well as help figure out my needs. Thank you again.

Date of experience: July 3, 2024
Texas
1 review
0 helpful votes
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They helped us find a place where she could take her dog, which was very helpful.

Date of experience: December 11, 2024