Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of A Place for Mom

A Place for Mom

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
How would you rate A Place for Mom?
grey stargrey stargrey stargrey stargrey star

A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Bill Y.
Unfollow Bill Y.
Share Review
Report Review

Great resource
February 20, 2025

Saved me a lot of time and energy looking for places and setting up appointments. Great communication throughout.

Date of experience: January 23, 2025
Georgia
1 review
0 helpful votes
Follow Janice G.
Unfollow Janice G.
Share Review
Report Review

Really Helpful
February 19, 2025

A Place for Mom helped me navigate the world of assisted living facilities. From their website to the phone calls helping me schedule visits to the facilities, I was really impressed and appreciative for their assistance.

Date of experience: February 9, 2025
Utah
3 reviews
0 helpful votes
Follow Sharon D.
Unfollow Sharon D.
Share Review
Report Review

Very grateful for your help.
February 18, 2025

Our search for an assisted living facility for our seniors was made more difficult because we lived in a different state than the seniors. A Place for Mom really helped us. At first we didn't know what state we needed to look at for a facility, so A place for Mom helped us narrow down our search in 2 states. Then, once we decided on a state, they helped us arrange tours and obtain information we needed to make a decision. I would highly recommend A Place for Mom to everyone who is looking for an assisted living facility.

Date of experience: February 8, 2025
Illinois
2 reviews
0 helpful votes
Follow Cathy O.
Unfollow Cathy O.
Share Review
Report Review

A Place for Mom gave me so many options for Assisted Living, it was almost overwhelming. But their responding to my request was immediate and frequent.

Date of experience: January 24, 2025
Ohio
1 review
0 helpful votes
Follow Donald T.
Unfollow Donald T.
Share Review
Report Review

Here for you!
February 18, 2025

Having no clue how to secure a facility for a family member. The representative I worked with was honest, professional and caring. She was there for me all the way.

Date of experience: February 7, 2025
Nebraska
1 review
0 helpful votes
Follow Carol I.
Unfollow Carol I.
Share Review
Report Review

Great advisor!
February 17, 2025

I was new to looking for senior living and my advisor was great. She got right to work and offered me just what we were looking for, as well as several others. My Mom toured and was sold on the first one. It was perfect and the price was affordable. Lots of ammenities. She signed a lease the next day. I will refer my friends to your service in the future. This really could not have worked out better

Date of experience: February 7, 2025
Ohio
1 review
0 helpful votes
Follow Ann M.
Unfollow Ann M.
Share Review
Report Review

A good info source
February 17, 2025

Wanted to research options for my dad as his dimensia was getting more hard on him. Used in search for mom as a tool to investigate options in our area. Then visited them to narrow down options. Eventually made a choice. Will see how it goes. Very hard. What did not help was all the calls and emails and texts pushing me to make a decision. Had enough stresses to figure out what to do. Did not need them adding to it.

Date of experience: February 7, 2025
California
1 review
0 helpful votes
Follow Dyana M.
Unfollow Dyana M.
Share Review
Report Review

Sonia Flores is an angel
February 17, 2025

I really wanna thank Sonia. When I was experiencing one of the worst times in our family, she helped me to help find a short term assisted living for my mom while she recovered from her surgery. Without Sonia and her calm and caring soul, I would've crumbled under the pressure of the immediate need to relocate my mom. Sonia is a true angel and words alone cannot describe my gratitude to her.

Date of experience: January 15, 2025
Missouri
1 review
0 helpful votes
Follow Patti B.
Unfollow Patti B.
Share Review
Report Review

Awesome Resource
February 16, 2025

Mary has been helpful, patient, kind & professional in my search for a home in KC. She listened to what I was looking for and what I could afford. Mary's guidance was just what I needed. Her support and concern was much appreciated!

Date of experience: February 6, 2025
Rhode Island
1 review
0 helpful votes
Follow Alicia X.
Unfollow Alicia X.
Share Review
Report Review

Feeling grateful.
February 16, 2025

We recently found the perfect fit for my mother at the Giving Tree in Dracut. The staff was wonderful, the place is beautiful and my mother is looking forward to moving in. We never would have found this place if it wasn't for " A Place for Mom". I also appreciate the wealth of information that was provided. Thank you.

Date of experience: February 7, 2025
Georgia
1 review
0 helpful votes
Follow Tinzley B.
Unfollow Tinzley B.
Share Review
Report Review

Wasn't that satisfied!
February 16, 2025

While searching for an assisted living facility for my cousin,I initially worked with A Place for Mom and was assisted by Tiffanie. Unfortunately, despite multiple attempts, she was unable to find a suitable facility for my loved one.

It wasn't until I began working with a representative from another agency, Agape Senior Solutions that I saw real progress. Thanks to Agape Senior Solutions and her established relationships and efficient approach, she was able to connect me with a stable home for my loved one after just two attempts.

As a result, my loved one was successfully accepted, has moved in, and is now thriving in the assisted living section of the facility.

The only thing A Place for Mom provided was a long list of facilities, leaving me with the burden of searching, calling, and setting up tours on my own.

In contrast, Agape Senior Solutions acted as a true liaison, ultimately helping me achieve my goal.

I was shocked and disappointed when it was brought to my attention that A Place for Mom contacted the facility where my loved one is now staying and claimed credit for referring me to them, However, that is far from the truth. Please be aware as A Place for
Mom doesn't seem to have any leverage to truly assist. You will do all the work and they just flood you with marketing and a bunch of ineffective leads.

Date of experience: February 6, 2025
GB
1 review
0 helpful votes
Follow Adam N.
Unfollow Adam N.
Share Review
Report Review

This is the help you're looking for.
February 16, 2025

Working with A Place For Mom was big for us. We navigated my father-in-law a few years ago on our own and it was a mess. It's amazing the difference of having an advocate when we were looking to place my father. Not only having somebody aggregate options for you that fit your needs and budget, but even once we had narrowed to our particular pick, Chris was able to help us negotiate the best rate and push through problems when there were some stumbles during move-in. Don't do this by yourself...working with A Place For Mom will save you so much headache.

Date of experience: February 6, 2025
Ohio
1 review
0 helpful votes
Follow Gregory U.
Unfollow Gregory U.
Share Review
Report Review

Everyone has certain level of needs based on physical and mental health. All of the facilities recommended were acceptable and offered several levels of care.This saves time when you
Have a budget goal in mind. All locations were clean, well staffed and organized.

Date of experience: February 6, 2025
New York
1 review
0 helpful votes
Follow Dianne C.
Unfollow Dianne C.
Share Review
Report Review

Knowledgeable and caring guidance
February 16, 2025

Finding the best place for a senior parent is challenging on multiple levels. The evidence illustrates that your parent is no longer able to be safe in their home, but they are wary of the prospect of leaving what they know. A Place for Mom provided the support, information, and framework for making the best decision possible. We were able to find an assisted living community where our Mom is not only safe, but feels welcomed. The balance between being independent and needing assistance is carefully monitored and maintained.
A Place for Mom worked with us to find the best options. Patience, understanding, and knowledge are the organizations' strengths.

Date of experience: February 6, 2025
Ohio
1 review
0 helpful votes
Follow Annette Z.
Unfollow Annette Z.
Share Review
Report Review

H
February 16, 2025

Very good everything stayed was
Right on the number
Thank you

Date of experience: February 5, 2025
California
1 review
1 helpful vote
Follow Frank E.
Unfollow Frank E.
Share Review
Report Review

I am 83 and have been on a fixed income for long enough that my income doesn't go very far in today's housing market. When my wife was our combined income got us by. When she died my income alone left me with few choices when my apartment was sold to people intent on tripling the rent. Two friends independently suggested that I contact A Place For Mom. They went right to work when I did supplying a list of suitable places. Many were over my budget but one in particular turned out to be everything I needed and a nice community to replace the many caring neighbors I had to leave behind

Date of experience: February 5, 2025
Florida
1 review
0 helpful votes
Follow Christine C.
Unfollow Christine C.
Share Review
Report Review

I was provided contact information for many Memory Care facilities of high quality and in an appropriate location. They followed up with questions on how the facility and personnel met my expectations. Once a facility was selected, inquired whether they should follow up with those facilities I did not select or whether I preferred to contact them personally. A very professional and caring interaction with the "A Place for Mom" staff.

Date of experience: February 4, 2025
Idaho
1 review
0 helpful votes
Follow KAREN W.
Unfollow KAREN W.
Share Review
Report Review

Brooke and everyone at a place for mom were very eager to find the right place for my loved one. It was nice to get help narrowing down the facilities and helping us to know what to look for and what to ask.

Date of experience: February 4, 2025
California
1 review
0 helpful votes
Follow John D.
Unfollow John D.
Share Review
Report Review

Great organization
February 15, 2025

Steve Anaya was instrumental in arranging facilities for me to look at and helping me through the process, as well as following up with me to make sure everything was going well.
Big thank you!

Date of experience: February 4, 2025
Texas
1 review
0 helpful votes
Follow Molly Y.
Unfollow Molly Y.
Share Review
Report Review

Absolutely Recommend
February 15, 2025

Thank you to the team that helped me find the perfect place for my mom. Every person who incredibly helpful in our time of need. We are so excited to get mom set up in her new place, today!

Date of experience: February 4, 2025