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A Place for Mom

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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Colorado
1 review
0 helpful votes
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Warm educational, informative, thorough and so helpful. Had answers for all my questions and were so professional. I will recommend them to anyone nearing these decisions in their life!

Date of experience: February 20, 2025
Sweden
1 review
0 helpful votes
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Outstanding Support and Followup
February 28, 2025

Stan, my Representative at A Place for Mom did an outstanding job of multiple Communities to visit and compare. Stan was sure to followup with me after each visit and answer any questions I had. He was very familiar with each of the communities and listed to my feedback. The experience was delightful and enlightening. I am very happy with my chosen community and I am grateful for his support in finding the right community that fits my needs.

Date of experience: February 18, 2025
Colorado
1 review
0 helpful votes
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Let them help you!
February 28, 2025

A Place for Mom could not have been better during a very difficult time. Our rep worked tirelessly for us, making last minute appointments, in constant contact with us, and helped us tremendously to find the right fit. I could not recommend this service highly enough!

Date of experience: February 18, 2025
Washington
1 review
0 helpful votes
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When I was googling for elder care facilities near me I tried several different start words to see what was available, I found a site that caught my attention it was called a place for mom, I am trying to help a friend, I filled out a simple questionnaire and it seemed like minutes and I received a personal call from a agent that was working to get me in touch with the person best able to get us an interview with local facilities, and again it only seems like minutes before I got a call from Debbie who was incredible, we have been searching for months without even getting a interview and I one phone call I had 5 Interviews scheduled, but the first interview turned out to be the place that was perfect for our friends needs, the follow up was also awesome, I am so impressed by this experience it almost seems to good to be true. All I can say is thank you so much for your care and understanding!

Date of experience: February 17, 2025
Missouri
1 review
0 helpful votes
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Great start to looking
February 28, 2025

Got to the site by accident just trying to find reviews on the different homes. Found this as a good start for an actual search. Worked through with several professionals and finally wound up with one of the sites recommended here. Only hesitation is once referrals were made the phone calls became pestering. Some were very nice. While others were into more high-pressure sales.

Date of experience: February 17, 2025
Illinois
1 review
0 helpful votes
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A Place for Mom was proactive in connecting me with resources that fit my needs. They were very well versed in the subject-matter that relates to senior living, so their guidance was also educational for me. I found a really nice place for my mom and am grateful for the help.

Date of experience: January 22, 2025
Louisiana
1 review
0 helpful votes
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Helpful
February 27, 2025

The people were kind, compassionate, knowledgeable and very helpful throughout the entire process

Date of experience: February 17, 2025
North Carolina
1 review
0 helpful votes
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A Place for Mom
February 26, 2025

Had very good help from Kay - listened to me, checked on my progress regularly to see how things were going, was available, helped my find the right fit for our family in terms of locating an affordable, qualified, assisted living facility.

Date of experience: February 16, 2025
Missouri
1 review
0 helpful votes
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You were able to give several facilities for us to tour. The facilities called us just moments after I hung up with A Place for Mom. I was pleased with the service and have already recommended you to our friends.

Date of experience: January 17, 2025
District of Columbia
1 review
0 helpful votes
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Super helpful long term assistance
February 26, 2025

It has been a long process finding a place for my Mother in Law. A Place For Mom has offered good advice, given great referrals, and stayed connected with me over a long period of time. They have been great about checking in to see if I needed more assistance or any more referrals. I would recommend their service.

Date of experience: February 15, 2025
Arkansas
1 review
0 helpful votes
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Very responsive
February 25, 2025

A place for Mom helped us find memory care for our Dad when we could no longer manage at home. We received a tailored list of highly rated places to review, toured three in a single day and chose the one with the highest rating and solid feedback. Through phone calls, we were guided through the process and things progressed quickly. We couldn't have done it alone. Excellent resource for our needs.

Date of experience: February 15, 2025
Texas
1 review
0 helpful votes
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Great Resource
February 25, 2025

A Place For Mom was quick to respond. They were very thorough and helpful. So happy I chose to go thru them to find a goid place for my dad.

Date of experience: February 15, 2025
Georgia
1 review
0 helpful votes
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Enormously helpful
February 25, 2025

I clicked on their site because I had no idea how to approach assisted living for my mom. They responded immediately with valuable information. I couldn't have done it without them.

Date of experience: February 5, 2025
Ohio
1 review
0 helpful votes
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Support when needed,
February 23, 2025

I agree to the use of our testimonial and review

Sorry no photos

Date of experience: February 12, 2025
Colorado
1 review
0 helpful votes
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Found a Place in Record Time
February 21, 2025

Kimberly and the team behind A Place for Mom held my hand throughout the whole process. I had less than 5 days to find a good independent living option for my father, who was unexpectedly hospitalized and not able to return home. It was so helpful to have the guidance and a clear path to connect with the right people at each community. I'm grateful they set up interviews for me, and provided checklists, especially since this is my first time managing this type of process for a family member. I would absolutely recommend this service to anyone I know.

Date of experience: February 11, 2025
Georgia
1 review
0 helpful votes
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Very responsive and helpful
February 21, 2025

I was pleasantly surprised by all the useful information I received and the great help and resources provided to me when I sought help from a place for mom. My representative was very knowledgeable and attentive.

Date of experience: January 31, 2025
North Carolina
1 review
0 helpful votes
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The team reached out with valuable information and offers of help without being too pushy. Information and guidance were available when we needed them.

Date of experience: February 11, 2025
Illinois
1 review
0 helpful votes
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Helps you get started!
February 21, 2025

I was able to schedule and contact homes located near me. There is an online scheduling tool and suggest to call the home to confirm if booked online.
Homes sometimes require private pay before they may take Medicaid.

Date of experience: February 10, 2025
California
1 review
0 helpful votes
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Excellent & Immediate Customer Service
February 20, 2025

A Place For Mom's reps are amazingly helpful, kind and expedient. Their research is accurate and quick. I am so grateful for all their help and we'll continue to recommend A Place for Mom to my family and friends as a excellent resource to help place loved ones in a well established assisted living.

Date of experience: February 10, 2025
New York
2 reviews
0 helpful votes
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I would recommend.Great support!
February 20, 2025

Faith helped see me thru an otherwise very stressful time in our lives. Her follow-up and support were invaluable. She put me in touch with several nursing homes and with those I was able to find a great one that specializes in memory care for my husband who has Parkinsons Dementia. I would highly recommend Faith and A Place for Mom!

Date of experience: February 10, 2025