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ANTOnline

4.0

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ANTOnline Reviews Summary

The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
255
value
387
shipping
386
quality
838
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8,025 reviews

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Maryland
1 review
0 helpful votes
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On time and happy
November 23, 2020

Ordered my Series X and received it the day after launch day. Literally zero issues. Thanks again. I'm loving my new system and elite series 2 controller.

Date of experience: November 23, 2020
New York
1 review
0 helpful votes
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No issues! Overall positive!
November 23, 2020

Received the PS5 bundle the day I was told it would arrive. No issues whatsoever! Additionally, the support team was very on point with providing PSN codes to make up for the delay in a game included with the purchase that had been delayed and would not be released with the PS5.

Date of experience: November 23, 2020
Florida
1 review
0 helpful votes
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Antonline came through!
November 23, 2020

I had never heard of the company honestly, but gave them a try for my PS5 order, and they delivered a PS5 on time, which is all that needs to be said when everyone is dreaming of getting one!

Date of experience: November 23, 2020
California
1 review
0 helpful votes
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Ordered was received safely
November 23, 2020

Received updates before and after shipping package made it safely to me.

Date of experience: November 23, 2020
Nebraska
1 review
0 helpful votes
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My Order
November 23, 2020

Order got here on time and I was pleased with the updates I received on my shipping process

Date of experience: November 23, 2020
Arizona
1 review
2 helpful votes
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Great purchase, but poor delivery
December 23, 2020

I was more then pleased to find ANTonline. They had exactly what I wanted when everyone else was sold out. I was a bit saddened to have to wait till the day of release to get my package mailed out. That's when the troubles started. I feel they need to choose another carrier for their packages. To no fault of their own. My package was lost taking a extra day to get to me. When it did the package itself looked like it had been used as a step ladder and thrown around. That was almost a thousand dollars of electronics poorly treated. Also my package was to have required a signature. I signed for nothing and they gave it over to me. ANTONLINE love your guys updates and products, but you need a better delivery company

Date of experience: November 23, 2020
New Jersey
1 review
0 helpful votes
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Excellent
November 23, 2020

Everything went well. They shipped my PS5 on launch day and it took about a week for delivery. I'm very happy to have secured one!

Date of experience: November 23, 2020
California
1 review
0 helpful votes
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Quick and efficient
November 23, 2020

It was a smooth transaction. Didn't receive package on same the week of release day but it still came in a timely manner without any hassle!

Date of experience: November 23, 2020
California
1 review
0 helpful votes
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PS5
November 23, 2020

Arrived on time. Box was slightly damaged, but unit appears to be alright. Thank you

Date of experience: November 23, 2020
New York
1 review
0 helpful votes
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5/5 Stars
November 23, 2020

I had preordered a PS5 and was pleasantly surprised that it was delivered on the release date, I was expecting to wait a few more days. Will order again from ANTOnline in the future!

Date of experience: November 23, 2020
Ohio
1 review
0 helpful votes
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Ps5 order
November 23, 2020

I Preordered a ps5 bundle. No issues with the order or delivery. Bundle arrived one day after launch. One game didn't launch and I received my Refund as a PS credit the same day the Ps5 shipped. Very satisfied!

Date of experience: November 23, 2020
Florida
1 review
0 helpful votes
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Excellent experience
November 23, 2020

Excellent service and process. My item arrived on time and as described.

Date of experience: November 23, 2020
New York
1 review
0 helpful votes
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Got PS5 on launch day
November 23, 2020

ANTOnlines delivery policy made it seem like they would ship on launch day but it actually showed up on launch day. Thanks for coming through!

Date of experience: November 23, 2020
Illinois
1 review
0 helpful votes
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5 stars
November 23, 2020

No issues with payment or delivery. I'm satisfied with the service

Date of experience: November 23, 2020
Minnesota
1 review
0 helpful votes
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I received my order
November 23, 2020

I received my order, had to give my name. Product exactly as described.

Date of experience: November 23, 2020
New Jersey
1 review
0 helpful votes
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Fantastic
November 23, 2020

Fast and on time. Delivery was reliable but updates could've been a little smoother

Date of experience: November 23, 2020
Illinois
1 review
0 helpful votes
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PS5 bundle
November 23, 2020

I was skeptical at first with many people leaving horrible reviews, but I was wrong. Thanks again for the wonderful experience, you have my service!

Date of experience: November 23, 2020
New York
1 review
0 helpful votes
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PS5 Bundle
November 23, 2020

Quick shipping and everything arrived as ordered. Thanks!

Date of experience: November 23, 2020
Massachusetts
2 reviews
0 helpful votes
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Great Company!
November 23, 2020

I'm thrilled with my purchase of the PS5! I'm still in shock that I was able to snag one from here every single other company was sold out of preorders! As soon as the date the PS5 was released they shipped it and it reached my house in a couple of days! I'm soooo happy and will definitely shop from this company again in the future!

Date of experience: November 23, 2020
Illinois
1 review
0 helpful votes
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Best service
November 23, 2020

Excellent service on time delivery, I loved it. Will reorder soon

Thanks Antonline

Date of experience: November 23, 2020

From the business

antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.

Outrageously Good Value + Free Shipping on Every Item, Every Day!


antonline.com
Atlanta, GA, United States