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The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.
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I, like many others, searched for a ps5 for days after the preorders went live. I found AntOnline through twitter and happened to get lucky enough to secure one of their ps5 bundles! Unfortunately, one of the games I was looking forward to playing got delayed, but AntOnline was prompt in their response to get me a refund and sent out a gift card of equal value as compensation! All in all, the delivery and ordering process was handled professionally and I will be ordering from AntOnline again in the future!
Easy and great. Something something really happy with my purchase. Something something would shop here again
I received bundle in a reasonable amount of time after pa5 release. I would have given them 5 star but the packaging was horrible. The PS5 an extra controller and 2 games just free floating around in a big box with no packing materials.
I received my pre-order right on launch day. Everything arrived perfectly, and I was so excited to have the opportunity for a pre-order device. Antonline made it super easy. Awesome experience! I'll be shopping via their site more frequently!
Order was fulfilled on time shipping was fast I'm happy
Order was delivered as expected ps5 console no issues however the shipment was delayed it was arrived couple days late it was kinda expected also one of the games release was canceled and I did get PSN credit which was used to order different game
Really smooth had to wait a bit but all things considered the product made it safely to my residence.
Seamless purchase and experience. Everything was laid out clearly and item shipped as expected.
My son was very pleased with the order experience and the service. He appreciated the emails and the prompt delivery.
No issues. Pre order process was seamless and was able to monitor throughout entire process.
I ordered a ps5 bundle pack and Assassins creed Valhalla. I received my ps5 bundle pack but never received my Valhalla game. Called customer service and told them what has happened. But no positive response from them. I'm just glad that I got my ps5 from them for real
Quick, on time, just worked well. Everything was in order and undamaged. Everything works well so far and I will use them in the future.
Incredible. Will be buying from antonline in the future.
PS5 arrived on time - one of the few retailers that actually had it early on for pre-order
I received my order before the expected arrival date. Great customer service.
Pre-ordered, delivered promptly and just as described. Been using the console ever since! Thanks!
Answer: Hello Ben, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hi Samuel! Thank you for shopping with us. Please reach out to [email protected] for the quickest resolution to your order concerns.
Answer: Absolutely! To apply for a return please visit our website: https://www.antonline.com/support/returns You can also reach out to [email protected] for any other questions regarding your return. Thank you!
Answer: Yes they are! We currently ship to the entire continental US. This does exclude Alaska, Hawaii and Puerto Rico.
Answer: Hi Farid! Please visit our website@ antonline.com to shop our products, and if you have any additional questions please reach out to [email protected]! Thank you.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Our return policy is absolutely published on each product page as well as on our store page on walmart.com.
Answer: Hi Fernanda! Thanks for shopping with us. We hope you will enjoy your purchase and will visit us again soon.
antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.
Outrageously Good Value + Free Shipping on Every Item, Every Day!

