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Annie Cloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I have to say the items look really nice in the pictures but after looking at the many bad reviews, all with very similar complaints, I don't think I'll be doing business with Annie Cloth. I didn't get a better feeling from all the positive "reviews" either, which not only sound fake, but as if written by the same person and on the same date. So, thanks to all reviewers for saving me, and possibly many others, some money.
This is a money-racket, and I have learned my lesson about not reading reviews first. I saw what looked to be contemporary and cute clothes on the website and didn't even think to read reviews, even though I'd never heard of Annie Cloth before. When I purchased the items ($80 worth), I never got deliver date confirmations, and that (unfortunately so late) was my red flag. A few days later I then sent an email to customer service, but received no response. I received instead an email 3 days after that (so, 6 days after my email) indicating 'my order had shipped', but the tracking # didn't work any time I tried it. I placed my original order 10/3/19, and got the first 2 items ("leather" boots and a pair of earrings) on 10/16. The "leather" is cheap 'pleather', smells awful, did not look like the boots on the website (see pics), and are not worth the $40 dollars they cost me. I'm still waiting for a sweater and another pair of earrings, but do not have my hopes up. I can't get any info of when the goods will arrive, I'm doubtful of the quality, and will certainly NEVER order from this site again. I have been researching what do with this type of fraud, because I will be reporting this website.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Zero Stars! Horrible. Received my sweater today. It doesn't look anything like the picture. Wrong color of green, different buttons, cheap ribbing. Buyer beware. It comes from China and you have to pay shipping to return the low quality cheap junk. Simply terrible! I don't mind paying the shipping if it is my error, but, when it is because the product was misrepresented, it makes me very unhappy! See for yourself.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
This company is a scam. The 5 star reviews are lies and you will never get what you ordered. I never received my items, but they sure did take my money.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Frustrating and long experience. I purchased from Anniecloth, not realizing it was a company based and shipping from China. When I returned my items, I paid a lot to and used US post office. Their customer service response, email, and contact page had a lot of delays and errors. It was very frustrating. At the end of the day, I paid a lot of money to return 95% of the items I purchased because they were low quality. They did refund my order, minus what I paid to return the shipment. I ordered in August and finally got this wrapped up in October. Will not order and lessons learned on websites that look like they are based in America, but is from China.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Worst website ever. The clothes on this website or poor made and Very bad quality. The zippers wouldn't work and the material is itchy. Trying to refund this product is impossible. They stole for 15 days and after that they tell you but according to their website there is no refunds after 15 days. That is the scam. These clothes come from Hong Kong.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I think these people are the same as the LUYVYE people. Hearing the same kind of complaints... one tip off is that the models don't have heads showing...? It looks like the same photoshop.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Do NOT order from this company. I bought this dress for a friend and the dress came in smaller than advertised and the logo was horribly misspelled. I understand that accidents happened however when I contacted the company about the error they required me to pay shipping back to them to get a refund. Shipping to China for this was almost $60.00 on a $20.00 dress. So I didn't bother. I don't mind the inconvenience of having a bad product sent to me, but the company not correcting it on their dime is inexcusable. I will NOT be purchasing from them again or any of their clone companies. Attached is the dress with incorrect spelling.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Sizes of clothing do not run as they indicate, even if you check their measurement table. I ordered a pair of pants as XL which indicate a waist of 33. The pants that arrived have a measurable waist of 22. This measurement isn't even on their chart as a small. The best part is they offered me %15 to have the pants tailored. How in the heck can a pair of pants alter fabric that is 11 inches too short.
What they don't tell you about return shipping -- it is to China. Not the point of shipping where the items originated. Stay away from this site.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I'm very disappointed with their clothes. The reviews I read stated that the sizes ran a little small so I ordered one size larger than I usually wear. After waiting for weeks I received a small part of the order. The clothes were so small that I couldn't even get them on. These clothes are sized for either a very small child or a doll and not for an adult woman. The fabric was some kind of cheesy gauzy fabric and if it was large enough to be worn would have to be layered. They ship from China (if I had known this I never would have bought), they don't pay for return shipping so good luck getting your money back. Don't do business with these people, you will regret it.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
This scamming company is the same as Noracora and they have more, and they are allllll under ChicV international-Hong Long, lying scumbags! Stay away, if you happened to have used your cc, file a fraud case and close your card. Then file with eConsumer.gov
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
All a scam. DO NOT BUY! You have been warned! Do not purchase anything! Run as fast as you can! These people are scammers!
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Purchased 4 items but only received 3 items the style and colors didn't match the pictures shows on Annie Cloth website and sent so many massage to their customer service for the item haven't received however passed two months never received any response from them.
Never buy again and I even don't want give them any star. Annie Cloth is scam operation.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I wish I had read all of the horrible reviews out there about this scam operation! Sadly they charged me through PAYPAL and it was processed. No reply via email - no phone number - BEWARE! Started PAYPAL case today for refund - THIEVES is right - so angry - and people who have received items claim they are junk! 3 positive reviews posted today must be BOGUS! I am very concerned that they will hack my accounts now - can't believe I have been scammed! SO ANGRY!
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I liked this page, I easily got a very nice printed blouse, it arrived a few days ago, very acceptable, comfortable shopping.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Placed an order for 4 items a month ago (Sep 2019) and have only received one item. Have emailed them twice about item coming and no reply. Guess will have to write off that purchase. So the message is DO NOT BUY ANYTHING FROM THESE GUYS they are THIEVES. Have a friend in Office of Fair Trading see what they can do with these guys...
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Do not order from these people. They will block your emails if you have a problem and try to communicate with them. Won't ship all of the items ordered and then keep saying you have and wait a little longer they are on backorder. They never come in stock though. You can wait forever!. In claims dispute with them on Paypal. Right now. DO NOT ORDER ANYTHING FROM THESE RIP OFF PEOPLE. It is one scam after another with these guys! Shame on the parents of whoever raised these people. Based in China.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Been 1 month on order of 2 items.No response from company on e-mails credit for order on card, got credit card company envoled. Don't order from this company. Scam Scam Scam
0stars
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I placed order with Annie Cloth for 3 items. Have not received confirmation of order status, they report I item has shipped. This is poor customer service. I am not confident that I will ever receive the order, as others have reported same issue. There is no customer service phone or address contacts. Do NOT order from this site.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Just a heads up... don't purchase anything from ANNIE CLOTH! Unless you plan on not returning it. I wouldn't even have given it one star but had no other option! Their return or even their website has no customer service or return address! The items I purchased were nothing like they're described on their fake site. I'm so over these fake sites popping up from China or other overseas countries, then you get taken advantage of. I'm at fault for not checking out the site before ordering, which by the way I usually do. And Facebook is as guilty as these overseas sites for allowing them to advertise on their site! When the heck will they stop overseas countries taking advantage of their loyal patrons?! Feeling a bit violated in NY
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth