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Annie Cloth

3.4

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

Instant Feedback

52,161 reviews

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Washington
1 review
3 helpful votes
Follow Jeane B.
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I don't remember all the items purchased here since I bought several items last month. All the clothes were received in my house, it is very satisfactory to buy on this page, the price is reasonable.

Date of experience: November 2, 2019
California
2 reviews
9 helpful votes
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This site's clothes would not even compare to Walmart quality clothing! Besides the extremely poor quality of the clothing the sizes are at least 3 sizes too small. The prices are exorbitant for the garbage quality you receive from this site! They have very pretty pictures of pretty items. The perfect example of how looks can be deceiving! There are reasons for the site not showing close-ups of their items and they don't show different views for the items they sell! Save your money and order from a more reputable shop.

Date of experience: November 2, 2019
Anniecloth s. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

We valued your business and we will try our best to help you resolve the problem.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

California
1 review
0 helpful votes
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For now everything went very well. It is an easy to use website, quite friendly, the purchase was very easy. I received the order before the estimated delivery date.

Date of experience: November 2, 2019
Florida
1 review
5 helpful votes
Follow Audrey Y.
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Ordered several items all of which wound up in the trash. Return process is unusable. Don't waste your money. DON'T ORDER FROM THIS SITE IT IS A SCAM.

Date of experience: November 2, 2019
Anniecloth s. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

California
1 review
0 helpful votes
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Shipping was super fast
November 3, 2019

The product was excellent, shipping was super fast. Overall, a fantastic transaction will definitely buy here again.

Date of experience: November 2, 2019
California
1 review
0 helpful votes
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This is the page to buy
November 3, 2019

If you want fast shipping along with high quality shirts, soft and with the right sizes, this is the page to buy!

Date of experience: November 2, 2019
New York
1 review
12 helpful votes
Follow puppy B.
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I ordered THE most gorgeous long cardigan sweater and received this hideous piece of garbage made of cheap and sleazy synthetic fabric. It took forever to arrive and the two different tracking numbers were fakes.

The exact photos on this website are on numerous other websites and I wish I could find the original website so I could buy this beautiful sweater from there.

Date of experience: November 2, 2019
Anniecloth s. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Georgia
2 reviews
7 helpful votes
Follow Debra S.
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I contacted about returning all items-they were all too small! Company offered twice to give me discount if I kept - said discount would help pay for alterations. How do you alter items sizes too SMALL? Anyway, I followed their return instructions mailed using their label on 6/13/19. Waited for 3 weeks allowing time to process refund. Post Office had trouble with tracking because of the address. Yesterday - 11/1/19, guess what I received in the mail? The package I returned... hard to tell exactly, but kinda looks like they didn't accept it at AnnieCloth. Now, not only am I out the cost of my purchade... I'm also out the cost of shipping!

Date of experience: November 2, 2019
Anniecloth s. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

GB
1 review
0 helpful votes
Follow Muriel P.
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I bought an excellent quality jacket! The service was excellent during the order process with quick email responses. Delivery time was faster than requested! Overall, I would recommend this company if you are looking to buy quality clothes at a good price.

Date of experience: November 1, 2019
District of Columbia
1 review
1 helpful vote
Follow Bridge P.
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They have good communication and always answer questions, the quality is incredible, the design of my dress is very beautiful.

Date of experience: November 1, 2019
New Jersey
2 reviews
4 helpful votes
Follow Monica M.
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I ORDER 3 LONG DUSTERS AND RECEIVED ONE. HOWEVER IT'S VERY VERY CHEAP MATERIAL, IT LOOK LIKE PAJAMAS AND TO SMALL. NOT TO MENTION, THE OTHER 2 ITEAMS ARE ON BACK ORDER AND NOT AVAILABLE. DO NOT USE THIS SITE, EVEN IF YOUR ITEMS ARE FREE. RUN RUN RUN AND DONT LOOK BACK. SHUT THIS SITE DOWN AND BLACK THESE OUT OF THE COUNTRY SCAM.

Date of experience: November 1, 2019
Anniecloth s. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Alaska
1 review
2 helpful votes
Follow MARGARET B.
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THEN WHEN YOU GET THE ORDER A WOMANS SIZE MIGHT FIT A SKINNY 10 YEAR OLD! REALLY DISAPPOINTED! PLUS THEY MAKE YOU PAY TO RETURN IT.

Date of experience: October 31, 2019
Anniecloth s. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

California
3 reviews
8 helpful votes
Follow Kischka B.
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Scam site
October 31, 2019

This is a Chinese site scamming US customers. Items that customers receive, if they receive them at all, are not the items pictured.

Date of experience: October 31, 2019
Colorado
1 review
3 helpful votes
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Scammers
October 31, 2019

This is the worst company. Ordered 3 items, only received 1, the other 2 never came and tracking doesn't work. The item that did come was supposed to be a knitted sweater coat, the picture was beautiful. What I received was a thin nylon material garment that looked like a nightgown with print of the sweater on one side. They completely and totally lied about the garment.

Date of experience: October 30, 2019
Anniecloth s. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

California
5 reviews
15 helpful votes
Follow Kat F.
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SCAM COMPANY!
October 31, 2019

I wish I could give this company ZERO STARS! They should be ashamed of themselves! The pictures you see are NOT the clothes they send, it's all a scam. The material is so cheap I wouldn't dress my kid in their cloth for any reason. I wish I could post a picture of the sweater I bought and the ugly piece of crap they sent me. All people in the United States STOP buying from these Chinese sellers! I for one am done getting ripped off by over seas manufacturers and their misleading marketing pictures. SHAME

Date of experience: October 30, 2019
Anniecloth s. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

NL
1 review
0 helpful votes
Follow Wynona F.
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I love how beautiful my new dress and my high heels shoes are. You have excellent customer service and spectacular designs, keep it up!

Date of experience: October 30, 2019
Finland
1 review
0 helpful votes
Follow Marge G.
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I loved all my pieces in this online store, the designs always last wash after wash and congratulate me on the art almost every time I use it. We are a family of lovers of this website.

Date of experience: October 30, 2019
Portugal
1 review
0 helpful votes
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I'm very impressed
November 1, 2019

I'm very impressed! In customer service, they treat you like a family! Then there are the threads, top notch! Beautiful and inspiring art in clothes so soft that it seems that you are receiving a hug and thank you very much. Order with absolute confidence!

Date of experience: October 30, 2019
New York
1 review
4 helpful votes
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One Star is to many!
October 30, 2019

Worst clothing I have ever purchased on a on-line Store! Beware of this site. I sure hope I get all my money back, I thought it said free returns, but ITS NOT! If I don't get my money back I will Report to The Better Business Bureau!

Date of experience: October 30, 2019
Anniecloth s. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

California
1 review
6 helpful votes
Follow Kim F.
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Annie Cloth knock-offs
October 30, 2019

This is awful poor-fitting clothing made out of sleazy nylon-like fabric, sewn like a tent. And it took a full MONTH to get here. Junk. If you are wondering about the amazingly cheap prices -- not to mention the reviews written in bad grammar -- wonder no more. These are cheap Chinese knock-offs and not worth even the cheap price. Photos aren't of the clothes they make. Buy you clothes from trusted vendors -- not crap advertised on Facebook!

Date of experience: October 30, 2019
Anniecloth s. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

We valued your business and we will try our best to help you resolve the problem.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth