On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Annie Cloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Do be taken in by the photos!
The quality and sizing is what you would expect from china.
My mistake was believing what was shown on the website, no where near what was pictured.
Stay away from this site,
Please be not fooled by annie cloth.
Items are poor quality, Sizes are not even close to what you expect and their return policy is for crap. Also long shipping time. DO NOT ORDER FROM HERE!
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I take responsibility, why would I think I could get the quality they show on their website for those prices, plus free shipping. I received 3 tops and a sweater, the quality of fabric is so bad, I'll be trashing them, not even worth donating. I contacted them and because return shipping is so costly they offer 15% discount, so I took it. Not sure how 5.76 is 15% of 65.00. Finally gave up and disputed the charges with CC company, for " not satisfied with merchandised" I ordered, will see. Beware
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Poor quality. Item does look like the advertisement. I'm disappointed. Took so long to receive the item. If I return the item, I'm afraid I might not be reimbursed.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
You cannot get through to them to return anything. Do not give them your information. It is a big scam!
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Lovlee and this Company Annie Cloth is a scam. The clothes look like a child in kindergarten sewed them together. In fact I wouldn't be surprised if children are making them. I don't understand how these "companies" out of China are able to get away with this?
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Annie Cloth is a total Scam. They use photos from sites you visit like Sundance to lure you in and then send you something that doesn't look like it at all. I ordered a coat that was beautiful in the photo a mix of wool and cotton with embroidery and got a bathrobe looking thing that was fleece with appliques. Then when I tried to return it they tell you they are in China and that they will give youa 15% refund instead.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
The clothes in the photos are designer. The real clothing, and shoes are made by what looks like a 14 year old seamstress. Horrible! This is a photo of an elegant "designer" dress. All of the seams are white thread, pulled everywhere and loose threads all over.
This is a scam for sure. I wish that I could capture the uneven seams and pucker in the photo, but it is too dark.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I placed an order on September 24,2019. I am still waiting on most of the items to be delivered. Have emailed multiple times and get various answers. They never respond with a legitimate tracking number. I will never do business with this company again. This is my order number Order AC*******
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I am a size large in everything so I ordered and XL just in case the blouses and sweaters ran small. They look terrible and are all snug and uncomfortable. Never again. Don't waste your money. They're from China and only fit small people. Shiipping takes too long!
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
DO NOT ORDER FROM THIS COMPANY- The merchandise is not the items shown on there website, material is disgraceful! WORST online company I have ever dealt with.
And Good Luck trying to return. It really doesn't get any worse than this.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I ordered a cool green coat from Annie Cloth on 10/1. My card was charged immediately. After 5 days, I attempted to email them to ask about a purchase receipt and the ETA of the item. No response.
Two weeks later I received a shipment confirmation with a tracking number that was apparently fake. I attempted to contact them again. No response.
Now a month later, I have not received merchandise or had any responses to my emails.
I cancelled the card that the coat was purchased on days after placing the order because the whole thing started to seem really sketchy.
This website needs to be shut down. It's 100% a scam.
All good reviews are done on the same day? So obviously fake.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I think the review by Candace J isn't real. It's worded kind of weird which is a sure giveaway for me. Other red flags are no phone #, no email address, no physical address. Another is the long shipping time. These things spell "overseas" to me and most likely China. Everything I've ordered from China has been JUNK!
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I should have read the reviews before ordering from Annie Cloth! As soon as I hit order I regretted it! Ordered several items two weeks ago, and still no items have been sent or even a tracking number! Two days after ordering from this site my bank account was compromised! I was scammed a couple hundred dollars before the bank alerted me! Thank god I have theft protection, but I am sure that Annie Cloth is the one who stole money from my account! I don't usually order very much online, so I know that this site is not safe to order from! I have messaged them, and get an automated reply! There is no way of contacting anyone at this fake company! Because of being scammed by this site, I have had to shut my bank account down! So please don't fall for the pretty pictures of clothing in this site! It is all fake! If you order from Annie Cloth, you will he scammed! So STOP! This site needs taken down and arrest being made! So unfair to innocent people to stake their money and get by with it! Piece of Crap!
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I've been trying to return my order for over a week. Horrible quality!
They are refusing to send me the required return label and there is no address to send it back to to be found!
I don't want this crap they have sent me. Instead of allowing me to return this order, they are offering a 15% discount.
I will NEVER order from them again.
I WANT MY MONEY BACK!
SEND ME THE DAMN REQUESTED RETURN LABEL!
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I bought a shirt. It is ugly, looks nothing like the picture and is made out of something I have never seen! All garbage from China
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I ordered 4 tops from Annie's Cloth. When they finally arrived I was shocked at how poor the quality was. Only one of them matched the size ordered. None of them were sewn well or looked like the picture on the website. This is a scam. If you see a 5 star review, don't believe it. Impossible to return. The whole site is a lie!
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Horrible company. Product is worthless, looks nothing like what is online. If you want to return you have to pay to have it returned. Joke of a company!
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
This place is ridiculous. The clothes are junk from China which took a month to get here look nothing like the pictures and the return policy is contact this seller which is another noghare because you can't return to Annie Baby so I'm stuck with this crap and Pay Pal refuses to give me the sellers address! This will be my Goodwill donation. I don't think anyone would even choose to wear it! Also it took longer to get here than the return allows to return! I hate to even give it a 1 but to warn others I will!
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Once again an app just popped up. Cute stuff. 30.00 order for jeans. On me! Didn't check up on Annie. As soon as I put my order in their was no receipt to download! I knew I was probably screwed. I text them to stop my order. They said purchase can be stopped in a 24 HR. PR. I have NO tracking #. Nothing I tried showed I even made the purchase. What else can be done? IM SO SCREWED!
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth